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February 2024 by Christine Stevenson
Kathy Bader was very professional and helped me with auto insurance. She made sure all of my information was included for the best price available. I highly recommend Kathy for any of your insurance needs.
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February 2024 by Jo S
Amazing and super easy to work with, I had the pleasure of working with Kathy Bader over the phone for my policy review. I appreaciate taking some time to thouroughly review my selections and questions to accurately process my coverage. She took the time to create other options that I may consider, it couldn't be any simpler to concrete my selections. Thank you again Kathy I look forward to carving out time to work with you in the future.
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February 2024 by Elizabeth O'Drobinak
The agent was very helpful and responsive. She accommodated each of my requests in a timely and polite manner. Highly recommend!
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February 2024 by Melissa Huster
Kathy is great. She explained everything and was very thorough and helpful.
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February 2024 by Jesenia Stark
Great team, Kara was very helpful and I love how someone immediately answers the phone and gets you to the right place, feels very personable and attentive!
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February 2024 by Jenni Y
I was looking to switch auto insurance plans due to a 30% increase of my current plan. I went into the Lacey office and was greeted by Kathy who helped me right away and gave me a quote, which was significantly less. Kathy was so patient and knowledgeable. She answered all of my questions. A few days later, I decided to go for the switch after reviewing the policy and called to schedule an appointment. Kathy called back right away and was able to meet with me after work one evening. Again, she was professional and patient, answering all of my questions. Thank you, Kathy!
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February 2024 by Adrianne Christenson
Kathy was great to work with. She answered all of my many questions without making me feel like I was asking too many questions. She was professional, thorough and honest. She helped me save money on all of my insurance policies (home, auto, umbrella and life insurance)! I highly recommend reaching out to Kathy for any of your insurance needs!
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February 2024 by Benjamin Sanders
Kat Peterson was pleasant and professional to work with. I would recommend.
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February 2024 by Tracy
Kathy is very knowledgeable and set me up with my life insurance policy ?
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February 2024 by Gary
Kat petersen goes above and beyond .. she got my school bus rv policy when no one else could of would
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January 2024 by Dajzay P.
Kathy Bader was extremely helpful and I had a wonderful experience overall. she made the process easy to understand and helped me with stuff I didn't know I could get that State Farm offers.
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January 2024 by Donnie C.
Kat was super helpful and super thorough. We needed a quick turnaround and she accomplished all we needed in a matter of 30 minutes! Thanks Kat!
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January 2024 by Laura the Bruce
Melanie's agency and her staff are some of the best! Insurance is a necessary evil but they make it as understandable and affordable as possible. I'm very happy that I found her and highly recommend her agency.
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December 2023 by Jane Tucker
Kathy, the agent I worked with, was very helpful. We have obtained the insurance we need.
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December 2023 by mariah schoening
I was rear ended. It was the first crash I'd ever been in. I was on my way to work. It gave me lasting back pain which has made it near impossible to walk. My car was sent to an impound where I was unable to pay to get it out on my own.So I lost my car, my job and my ability to walk in a matter of a single instance.I called almost daily. Unable to move forward without the police report (which later turns out to be false), my car was doomed to be auctioned. Then what?Finally I had a breakdown and my mom had to talk to then for me, I was completely broken .After my breakdown and my mom talking very....firmly.... they had confirmed liability, gotten me a new claim specialist and gotten approved to get my car out of impound as well as the option to get me a rental car. All under five hours.I should not have had to have a breakdown to get this. If I had the rental in a timely manner I could have kept my job. I could have taken myself to the doctor without asking family members to take time out of their day for me. I could have taken my son trick or treating. I could have saved myself so many tears and moments of anger and Moments where I had to ask myself and the universe if I was somehow being punished, I'm not a religious person. This was a new low for me.All things considered, after my breakdown and the progress they made, they've been extremely helpful and kind. My agent has been so nice and personable. She's kept me updated on everything the minute she hears about it and finally I feel like this is one less this I have to worry about.The only other reason I changed this from 2 to 3 stars is I feel like considering how little I pay for a young driver with an old junker, I got pretty good coverage.
