Mattress Firm Lacey West is committed to helping customers find the best sleep solutions. The store's team includes knowledgeable Sleep Experts® who undergo over 200 hours of training to recommend mattresses, bedding, and essentials tailored to individual needs. Customers appreciate the friendly and helpful service, with staff members like Benjamin, James, Hannah, and Dennis providing a relaxed, no-pressure shopping experience. Hannah, in particular, was praised for her tireless effort and cheerful attitude, making the purchase memorable and possibly turning customers into lifetime clients. Dennis was noted for his old-school approach, educating customers and explaining options without pressure. Despite some staff being busy or working alone, customers found the service pleasant and accommodating. The store offers a wide range of top brands such as Sealy, Tempur-Pedic, Serta, and Sleepys, all at competitive prices, ensuring customers get quality mattresses and bedding suited to their needs.
Benjamin and James were great to work with! They made it super easy to buy a mattress and were very knowledgeable in their sales. They took all our needs in and allowed us to pick a bed that met our needs!
October 2024
Awesome experience with the help of James and Ben they made the process of buying our new mattress very easy. Will definitely be back for future purchases.
October 2024
Nice people to work with on finding a comfortable bed.
