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February 2024 by Patrick Seifert Saint
Raising my rate significantly. Les than a block away the competition has same size unit for nearly $150 cheaper.
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February 2024 by G D
Zoe was amazing she helped me though it all getting a storage unit . She was very friendly , kind, patient and had outstanding customer service . I know I was in good hands and I know this is the place for me . Thank you Zoe for everything I greatly appreciate it !
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January 2024 by Kevin Wagner
David was great and super helpful. This is a very nice establishment that is secure and clean. Two important things we were looking for. Also reasonably priced!
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December 2023 by carlos salvatierra
They are very efficient, the property is well kept and the staff are very helpful.
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December 2023 by Shila Jones
Phoenix was great , super helpful and answered all my questions.
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October 2023 by Sean Smitty Smith
I am a military veteran and was very impressed with the security of this storage facility. They even have carts to make it easier for you to move your stuff from your vehicle to the storage unit. The staff is friendly and professional. Thank you
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October 2023 by Devin Wilson
Zoey, the manager, was amazing and so helpful. We moved from a large unit to a smaller one and she couldn’t have made the process any easier for us. The customer service was amazing. I’ve been renting since February and the facility is always clean and I’ve been happily storing my things there with no issues whatsoever. Keep up the awesome work Zoey
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September 2023 by Carney Family
Was very helpful and very professional. Got my family the unit that would work best for our needs. I will recommend this facility to my friends, family, and co-workers who have a need for this service.
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August 2023 by Lonnie Austin
Zoey has great customer service. My wife and I have been to many states (army) so we usually have to store HHG because housing is so small. She is so nice and helpful with a smile.
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August 2023 by Angela Harris
Went in to get a new unit today and Zoey was so very helpful. I went from a smaller unit to a larger one. The nicest storage place with cleanliness and kindness I have ever been to!! Thank you, Zoey. See ya again on Friday.
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August 2023 by Gillian GillianM
Signed up today for a storage unit with Zoey! What a pleasant experience! Zoey was efficient & explained everything in great detail!
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August 2023 by Maegan Baptista
Lacey Self Storage has been a huge help for my family and I. After moving across the country we dealt with very stressful situations and didn’t plan on moving our whole life into a storage unit. We are extremely satisfied with the customer service we received from Zoey and Will.The facility is also very secure (gated with code entry) and clean, compared to other places I’ve had storage units. They also carry most any supplies required for moving needs including updated locks, hand trucks, and Uhaul rentals. 10/10 would recommend if you need a secure spot for your possessions.
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August 2023 by Kate Austin
I’ve been storing my stuff here for like 8/9 months. Have never really dealt with anyone in the office other than when I started my lease. Today I decided I needed to upgrade to a bigger unit because I needed to store more things. I called Zoey and got pricing/ asked what my options were.. she was so nice on the phone. I decided to go in and look at the bigger unit and go over options in person.Told her I was probably going to rent a truck to move the things I needed to move (beds). But all of the trucks had been rented that day. We left and an hour later she called me to tell me one had come back if I wanted it. How nice of her.I actually had found a friend with a truck to use so I didn’t need it but called to say I was still going to proceed today with the bigger unit. She was SO helpful.I went to the unit around 8:30 to start putting my items in and actually ran into her because she had come back to help out another customer who was locked out.10/10 great customer service. Give this lady a raise!! I hope those other people leave her a great review because she really deserves some credit after today!!
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June 2023 by Max Aguilar
Excellent service from Devin! I was able to rent a truck quickly and get my things into a clean storage unit with ease.
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May 2023 by Elaine Mose
Hello, Tyler this Elaine from 03/30 the Realtor saying thanks very much for giving my family and I the best customer service experience in the my world. You showed how genuine and Compassionate your heart truly is. If you had been my representative before I put in a order to cancel my unit, I would have stayed with your company.Thanks again for the service,Elaine❤️
