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January 2024 by Cathy Nichols
Good shopping experience. Salesperson was knowledgeable and gave us time to look at our options without pressure. We only buy furniture during sales so we were happy to be able to make the selections we had in mind and get them ordered. We've purchased multiple Lazy Boy pieces over the years and have confidence in their quality.
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December 2023 by Sharon Looker
We weren't pressured to purchase anything. The sales associate, Anna, was knowledgeable and courteous regarding La-Z-Boy products when we had questions. Made the decision making easier.
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November 2023 by Tami Schultz
We purchased 3 recliners and had an amazing experience. The gal that helped us was very knowledgeable and didn’t pressure us to buy. Thank you!
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November 2023 by Laurie Peterson
Excellent customer service and great prices. I found a beautiful & comfortable couch and chair for our living room. The whole family loves our new furniture!
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November 2023 by Adriane Smolen
Mary Ann, the sales rep, was very welcoming and answered all my questions about sectional sofas. She was very attentive to what I was looking for and explained all my options in detail. I never felt rushed to make a decision. After my purchase, she went over the final paperwork and made sure I understood everything. Overall, my buying experience with Lazy Boy was very good. I hope the workmanship and quality of their merchandise matches that experience.
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November 2023 by Kelly Wells
2 years ago I left a good review for Lazy Boy - my mind has changed after the experience I have had today - my 87 year old mom has purchased 2 chairs with them in the last 5-8 years. One chair needs some work done on it and she doesn't know where her receipt is so I called and they are not able to help with anything prior to 2020 nor are they willing to try to figure out when the chair was purchased. All they would do is give me the phone number for the repair center, in which I have listened to some god awful hold music for almost an hour. Their customer service STINKS.
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October 2023 by Gary Rowell
The salesperson was very courteous and not pushy. She gave us time to look around and discuss what we were looking for. When we had questions she was very patient about answering them. The whole experience was very pleasant.
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September 2023 by Karen Hale
Monica and Ashley were most helpful and very enjoyable to have conversation with. They were patient. Never pushy. We were able to make the best possible selection for our individual needs.We’ve had many La-Z-Boy furniture products and we’ve always been pleased with the quality of your furniture.
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August 2023 by Joanna Bilgri
Mary Ann is absolutely AMAZING, I cannot recommend her enough! She was extremely patient, knowledgeable, and kind while we navigated and tried different recliners for my dad. She asked extremely thoughtful questions and we were able to narrow the choices. Thank you so so much Mary Ann!
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August 2023 by Aaron Kyle
They kicked us out when we we’re looking for furniture ideas for our future home. They said “ the furniture is only for customers looking to buy” they also did not take us serious and kept asking us questions for each item we looked at and tested.
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August 2023 by Aubrina Cunningham
We had a great experience with Hendrick! We shopped their clearance section and we found some great options. He was low pressure and knowledgable.
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August 2023 by John Hutchings
Mary Ann Lozano is a fantastic help for us in our purchase of a rocker recliner. She was patient & knowledgeable.We will return to and refer others toLa Z Boy!
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July 2023 by Sherri Bentley
Great customer service! Even though I was on a budget (so spending less) I was treated very well. Mary Anne Lozano was terrific!
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June 2023 by GO Hawks
Awesome customer service. The young lady was amazing. She listened to what my needs was and went above and beyond making sure I had even better within everything I asked for. Ok day made Great just with that kind of customer service. Thank You Thank You thank You
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June 2023 by June Mama
I was surprised at how beautiful this store is and the quality of their furniture and I got excellent service from Julius and he was very professional and patient. I will definitely go back here to shop in the future. The staff was very helpful and friendly. I’m very happy with my service and of course my purchase. I highly appreciate Julius and I will recommend him to anyone that is in the market for furniture as he is my new go to for furniture in my house. Thank you Julius for all your help. You are extremely excellent and you gave us 5 star service.
