-
November 2023 by Dr. Liselotte Thompson
I have used the German Car Service for over 5 years. Always friendly and explain clearly the work I need done. Jose in the front office would call regularly with updates on my car.?
-
October 2023 by Wade Winters
Jose and his crew always take great care of my car and my daughters car. Thanks again for your great service!Service: General repairs & maintenance
-
October 2023 by Bill K.
Using their online form, I wrote German Car Service asking if any of their team members had experience with a 2010 Dinan M6. I also asked them for their honest answer and if they had no experience to also let me know.I never received a response from German Car Company.If I could give them a negative rating for responsiveness, I would do so.
-
August 2023 by Luis Santos
Not as great as it used to be. They do have very short staff, and to make things worst, jobs that should only takes a day or two can take up to two weeks. Just a few days ago, my son took his car to the shop and they damaged one of his wheels. They were warned to be careful with the wheels at the time the vehicle was dropped off, but they completely disregard resulting in serious damage to one of the wheels. Instead of assuming responsibility, they insinuated that the damage was already there. Please do not take your German vehicles there, go somewhere else.
-
August 2023 by J A (Kelitk79)
They were very professional, and their hourly labor rates were by far the lowest I found. They were able to diagnose and fix my Mini Cooper Countyman within a few days. Their work is back up with a 12 month or 12,000 Mile warranty.
-
August 2023 by Raymond Hanson
German Car Service cannot work on Volkswagens according to the service manager, José. I need my EPC solenoid replaced. They have no one who can diagnose Volkswagens. As stated by, José, the service manager. All they can do for Volkswagens is simple fluid service. Are they a German car repair shop ? Is your car able to be fixed by competent German mechanics? Beware...
-
August 2023 by Raymond H.
Do not take your Volkswagens to be serviced at the shop. I needed my EPC repaired. Their service manager, José, said they had no one to diagnose Volkswagens. All they could do was simple fluid services. I waited 3 months for them to call me for an appointment. When I called about an appointment they informed me they do not do "serious" repair on Volkswagens. If they don't have competent technicians to work Volkswagens can they offer German car repair to the public? Beware...
-
August 2023 by Luis S.
Not as great as it used to be. They do have very short staff, and to make things worst, jobs that should only takes a day or two can take up to two weeks. Just a few days ago, my son took his car to the shop and they damaged one of his wheels. They were warned to be careful with the wheels at the time the vehicle was dropper off, but they completely disregard resulting in serious damage to one of the wheels. Instead of assuming responsibility, they insinuated that the damage was already there. Please do not take your German vehicles there, go somewhere else.
-
July 2023 by Gary Pliler
I’m always satisfied with their work. Great guys that I can trust my car with. I highly recommend.
-
July 2023 by Mike Houston
Excellent service location for any European car. I recommend this location over ALL the local shops.They did quality work on my Audi and finished same day. The Audi dealership in Tacoma is usually a 3-4 week wait but these guys can usually take care of you within 2-3 days.Services: General repairs & maintenance
-
July 2023 by Mark Hindenach
Knowledgable team. Was able to book an appointment in a realitive short time. Got me in and out quickly. They also communicated very well, calling me the day before my appointment to confirm the appointment.Service: Air & cabin filter replacement
-
May 2023 by Michael Haderman
Excellent service. Saved me 14k on a transmission issue.Highly recommend this location for service.Service: Transmission replacement
-
April 2023 by Becky Midles
This is the right place to bring your Mercedes. We have experienced over three years of great service from German Car Service - from oil changes to brake replacements. They are the best - and they provide caring customer service.Service: General repairs & maintenance
-
April 2023 by Freddy Carballo
Jose was a great rep for the business as a whole. Definitely returning for all of my future Mercedes maintenance and service needs!
-
February 2023 by Allen starkey
Very knowledgeable, only hear great things. The only place I'll take my Audi!!
