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August 2023 by Porfirio Gasperecz
Went to First Citizens Bank to make a deposit, the staff are very friendly and professional they will bend over backwards to take care of you.
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February 2023 by Benjamin
Emma was great! She helped me set up a checking out! Great staff smooth transition from chime to here.
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August 2022 by Tianna Gottfriedson
Came in a couple times and tellers were rude my mom told me specifically Krystal but overall unprofessional and bad service.
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June 2020 by robert jennings
the staff at this branch are the best. They are friendly, helpful and knowledgeable. They have saved me a lot of money for which I am very grateful.
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May 2020 by Nathan
Friendly and helpful. I enjoy banking here. The staff is always helpful whether I call or stop in. They are people helping people and my business is better off banking here.
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August 2018 by Christine Brower
I have banked with First Citizen's for many years. It is a family-controlled bank that values relationships with families, companies, communities and associates.
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August 2018 by Lonnie Lowe
“The professional staff and outstanding service at First Citizens Bank has made changing banks a smooth transition, as the task seemed to be very daunting. My business had a long standing relationship with a hometown bank, when we decided to make the change.
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August 2018 by Suzanne Kluh
First Citizen Bank On College St is awesome! Especially Scott Crook. Scott and all the staff are friendly and go out of their way to provide excellent customer service. Thank you for being our bank:)
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August 2018 by Kayla Peck
My husband and I have always felt very welcome & safe using first citizens. Everybody at the Lacey branch is always so friendly. Thanks for everything. (Kayla Mee)
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August 2018 by Krystal Switzer
A bank with personality! With technology today, it is so easy to actually never step foot into a bank; however, FCB of Lacey gives you motivation to make the extra trip for personal banking service. Every staff member is professional, personable (and some even just adorable to chat with) and always so friendly. For anyone with kids like myself, they always have fresh bite-size treats, with a conveniently placed seating area filled with children's story books. My children love going to the bank now, they actually get excited to practice good behavior, read a book, get a treat and typically pass around high-fives. :) There is nothing wrong with shopping for a bank that fits your needs, go check out FCB of Lacey!
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August 2018 by Raul Salazar
I have used First Citizens Bank in Lacey, WA on several occasions for various banking needs. I usually have the pleasure of working with Business Services Rep Rebecca Deuel. She is always friendly, professional, and very helpful. Her level of customer service is great. I plan on continuing to do business with her and First Citizens.
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August 2018 by Influencer Networking Secrets
I've been friends with Vicky Churchill for a few years through business networking. She is a strong marketing ally and a very patient, low-key professional with no pressure or agenda. I also enjoy cordial and beneficial business relationships with Rebecca Deuel and Ryan Palmquest.
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August 2018 by Kristie Kroschel
Everyone at First Citizens in Lacey is very helpful every time I have business banking questions about ANYTHING to do with our accounts, loans and even business credit card accounts. They know their own products well and if there is a question they can't answer, they will find the answer for you or connect you with the right people. Ryan Palmquest, Valerie Gratton and Rebecca Deuel are always professional and friendly. They are a pleasure to do business with.
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August 2018 by John Grantham
Vicky Churchill has been great in assisting with our business accounts at the Lacey branch. Assisted our bookkeeper with check deposit machine and software and very patient and friendly with all of our changes.
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November 2017 by Vince Simoneau
No bank lets you use the bathroom.
