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December 2023 by brian collins
Aaron is the staff on hand we dealt with kept taking calls and not helping us while we were there. Took almost 50 minutes before he decided not to take our deposit. Didn't help us find the unit. Smelt like he was just smoking weed before showing up to work late. We were there right at open. He didn't show until 10 minutes later. Horrible employee.
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November 2023 by Shaun Brown
Great location and very clean! Aaron at the front desk is always helpful & we will definitely recommend you guys to friends.
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November 2023 by melissa brown
This store facility is nicely kept however I rented a small u it less than 1.5 yrs ago and the price has increased 4 times in that time from 79.00 to 171.00. When I told them I wanted to stop lease and reason why they didn’t offer to keep price from increasing again, so I have found another facility closer to my home thats reasonably priced . Don’t let there special prices fool you.
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November 2023 by Michelle Golden
Expensive and the cost goes up every month. Got out a soon as I was able to.
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September 2023 by Karlissa Ward
CubeSmart is not a storage provider I would readily recommend to anyone. I strongly advise prospective customers to explore alternative storage unit options before committing to CubeSmart. My dissatisfaction stems from several issues during my rental period:1. **Unannounced Price Increase:** Without prior notice, CubeSmart increased the rental price of my storage unit by nearly $100, which was quite unexpected.2. **Lack of Prorated Rent:** Despite informing them of my move-out date well in advance, CubeSmart did not prorate my rent for the month. I vacated the unit eight days before the rental renewal date.3. **Limited Employee Assistance:** When I sought clarification and assistance from their staff, their response was somewhat dismissive, with statements like "it's above my head." Moreover, when I requested corporate contact information, they were hesitant to provide it.Overall, my experience with CubeSmart left me with the impression of a company primarily focused on profit, rather than customer satisfaction. I would strongly discourage anyone from considering their services.
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September 2023 by Tyler Karr
The office staff is very knowledgeable and kind. We greatly appreciated that they took the time to get us the best deal possible, as well as entertain our two young children during the process. Definitely a place worth utilizing for your storage needs!
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September 2023 by Ana All
Bryce has the best efficiency and customer service 10 out of 10 experience!efficiency and customer service 10 out of 10 experience
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August 2023 by VaNessa Green
There rate increases are terrible. We have been with them for over 2 years. Last year they raised our rates $60 and this year $130! But if you are a new customer they have great rates. I guess it's bait and switch.
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June 2023 by Nicholas Kot
My family and I were in a pinch to store some of our family belongings. CubeSmart has an online portal which will get you set up with a storage unit the same day. Their customer service was on point for follow up and we were able to get the job done in record time. Their units are very clean.l and the price is reasonable for the amount of space you need. I’m very happy with my experience so far with CubeSmart.
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May 2023 by Holo01
Customer service was top notch. Made sure I had everything before storing my stuff and after clearing it
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January 2023 by Denise McKenney
Safe, clean facility. Easy and secure access. We had our stuff here for over 2 years. Never an issue.
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January 2023 by Ever Bloom
Super expensive and they raise your rent at the end of the year. They wanted $169 for a 5 by 7. Not worth it.
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January 2023 by Cris Bright
Aaron and Bryce (forgive the spelling if incorrect) were AWESOME!!!!! They made the process easy and simple! Knew me by name when I would see them on their security rounds when packing my unit on several days.
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January 2023 by Jeff Christopherson
Just rented a 10×25 unit yesterday, but the people there (Erin and Aaron) were very pleasant, friendly, and professional. And the online sign-up process was easy and straightforward. The rental rate is very competitive, too!
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January 2023 by chris
There’s no reason to charge someone a full month when they clear out on the 4th day of the month
