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January 2024 by Sideways_ Momo
I got my boyfriend a paintball gun for Christmas and the gentleman inside the shop we extremely helpful with assisting me in picking out the perfect product for my partners play style. Additionally, I was very worried about it arriving to her house in time- and the customer service was amazing. Once they received notification it had been delivered, I was personally reached out to by the staff to assure it had actually arrived.Love this store so much! If you’re looking for great customer service and great products this is exactly the place for you!
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November 2023 by Melanya Fitzgibbon
We had a Gel Blaster Party at Black Ops South Sound and it was a huge success! We had 10 teens playing and they had a blast! Our group was 13/14 year olds but I can see much younger kids AND older ones having just as much fun!! The Black Ops team members were simply amazing - great with the kids, fun, personable and gave clear instructions. Thank you for making my kiddos 14th Birthday so special! 10/10 recommend!!
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November 2023 by Eric Ford
We booked for a group of almost 20. Great experience 10/10 will return. Everyone asked when we can go again. Thanks guys!
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October 2023 by Robi Nelson
Great customer service, very knowledgeable. We will never go anywhere else.
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October 2023 by Karl Schaefer
My kids and I got to participate in a test play of the gelly blaster field. Joey 5 and Ellie 6 had a blast and a half running around like headless chickens. They were having so much fun that they were upset they had to sit out for an adults only round. Will definitely bring them back for more.
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October 2023 by Jason Dunaway
Highly recommend. Has the knowledge and product you need for your hobbies. The new Gelly Ball set up for the young kids was a hit. Kids are already bugging us to go back.
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September 2023 by Hayden Cates
I come here every once in a while for their airsoft stuff, and they've got a pretty big selection of stuff despite the size of the store. The staff are very friendly and VERY helpful
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August 2023 by Steve M
Knowledgeable and helpful in helping me locate CO2 tank refills even though nobody uses them anymore.
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June 2023 by Monica Meridieth
Great staff, high-quality products, friendly environment. Overall phenomenal experience. ?
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June 2023 by Spawn
My review is about the Field, not the shop. Field is waaaay too restrictive. They're not real guns, they're airsoft guns. They treat them like real guns, not in the way you treat them in a safety manner but what guns can shoot a certain way. If you have a gun shooting at the same joule limit as a DMR but isnt a "DMR weapon", you cant use it. The strictest Field I've ever played at. Really ruined my experience. Unless you have a high power sniper/DMR/Lmg, good luck having fun. Field is also way too open and not enough cover. Respawns are consistently poorly handled where one team has the complete advantage and you have no shot in completing the objective. I will never return... I've played at many fields and this is by far the worst.
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May 2023 by Geoffrey Gilley
A pro shop for whatever you need airsoft or paintball. If they don't have it in store they'll order it for you.
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May 2023 by Brayden Katzer
This store is awesome, the customer service is marvelous. The tech himself is truly spectacular, and does what he says, I’ve gotten tech work two times, and I’ve been more than satisfied both times. Definitely come here for guns, and especially tech work.
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April 2023 by MasonCounty SportsmansAssociation
We are a non profit company that came to buy equipment to replace our lead pellet arrangement to be more environmentally sound. Due to our Non Profit nature, It took a few weeks to get approvals taken care of for the equipment we had picked out. But once that was done on our side and we were ready to issue a purchase order. Black Ops, we had found out, had already set aside most of our order for us to pick up. There was a little miscommunication and the order was short 6 magazines and a propane adapter. However Black Ops had a solution initiated and shipping verified before we left the store that day. They also provided hands on training on the new Air Soft Guns at pick up. The equipment we were short were delivered on time 1 week later. Black Ops had the equipment drop shipped to us at no additional cost to us.While being around the store during the various times we were working to get our order straight, I observed the employee's interact with other customers and the same amount of attention to detail and great customer service with all other customers as they did with us. Plus prices were in a good range and the discount we got as a Non-Profit was a great break. I would recommend Black Ops Paintball whole heartedly with no hesitation for both small and large orders. For any repair you may need for your Air Soft Gun.GeneVP of Mason County Sportsman's Association Inc.
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April 2023 by David Jordan
Very helpful, great customer service. Plan on coming back for all my airsoft needs.
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April 2023 by Dead Pool
We are a non profit company that came to buy equipment to replace our lead pellet arrangement to be more environmentally sound. Due to our Non Profit nature, It took a few weeks to get approvals taken care of for the equipment we had picked out. But once that was done on our side and we were ready to issue a purchase order. Black Ops, we had found out, had already set aside most of our order for us to pick up. There was a little miscommunication and the order was short 6 magazines and a propane adapter. However Black Ops had a solution initiated and shipping verified before we left the store that day. They also provided hands on training on the new Air Soft Guns at pick up. The equipment we were short were delivered on time 1 week later. Black Ops had the equipment drop shipped to us at no additional cost to us.While being around the store during the various times we were working to get our order straight, I observed the employee's interact with other customers and the same amount of attention to detail and great customer service with all other customers as they did with us. Plus prices were in a good range and the discount we got as a Non-Profit was a great break. I would recommend Black Ops Paintball whole heartedly with no hesitation for both small and large orders. For any repair you may need for your Air Soft Gun.GeneVP of local Non Profit
