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March 2024 by Nader Aboulhoson
Seth was a wonderful supervisor to deal with when I needed a phone number and some help reviewing a claim. Thanks Seth, unlike his fellow supervisor the day before he was actually helpful, patient and understanding.
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March 2024 by Sheena Patel
Have always had a pleasant experience. Lines can be long around lunchtime (as expected)
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March 2024 by Abigail Murray
It was a great experience hiring them.
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March 2024 by Maria Pavlova
I mailed a return receipt letter to my medical provider from Seattle to Kirkland (about 20 miles driving distance). I needed the letter to arrive ASAP.This post office attempted delivery on the day the provider's office was closed, and put the letter aside somewhere.In a couple of weeks, I learned from my provider that the letter never arrived and filed a complaint with the USPS. The post office found the letter, delivered it to the provider two + weeks after they received the letter, and proudly called me to report that.They refused to refund me because they genuinely believed that they did their job. I was not able to reach them by phone, they kept leaving voicemail messages to me but they were not picking up the phone.If you need any letter to reach Kirkland, just drive there or use UPS, FedEx, or mail pigeons.
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February 2024 by Doug Swerland
They have a phone, but they don’t answer it. Why don’t they remove the phone and save taxpayers money.
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February 2024 by susan ward
I stopped by on Saturday to pick up a stack of packages. The USPS people there were friendly, helpful, and professional. All in all, a really positive experience!
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December 2023 by B Manda
Not sure why this site has a low rating. The staff is super helpful and courteous. Kim especially as she helped me out with an odd sized shipment request with no problems. The other customers, on the other hand, can act like they can do no wrong.
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December 2023 by Rebecca Lee
They never pick up their phone and have lost multiple packages of mine that I have sent out via Click and ship or incoming packages. If you try to go in to address the issue, good luck. Have waited nearly hours for the staff to tell me I'm SOL.
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December 2023 by LeAnn Wolabaugh
Dropped off an important package on 12/7 using the parcel drop box inside the post office. As the line was through the door and I already had a label attached. There's been zero scans, movement, nothing. It's now been over a week and I'm going to charged for this costly return. I've tried calling the post office and no one will answer. I tried calling the USPS # and none of the prompts or #s will work to go to the next step. I just need someone at that post office to attempt to find this box and get it moving.
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November 2023 by O A
Lost letters, and when you inquire, they tell you go to complain onlineThis problem is not the first time with PO Box always.Very bad customer service.
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October 2023 by Oliver Arthur
Lost letters, and when you inquire, they tell you go to complain onlineThis problem is not the first time with PO Box always.Very bad customer service.
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July 2023 by sebastian gillbanks
Id rate it 0 stars if i could, people that work there walk and move in slow motion and the service takes forever. People were leaving the line because it was taking so long.
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June 2023 by Chloe W.
Big shot out to the lady that helped me with my 35+ packages! I had to ship some stuff for work and had to ship it individually. The lady was so sweet and patient, too bad I didn't remember her first name but I think her last name was Kim. This location was easy to get into as well, ample parking spaces!
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June 2023 by Jeffrey Baker
The weight was very short surprisingly all of the employees were working the front desk and while waiting it was easy to strike up a conversation with others waiting in line keep up the good work US Postal Service you might keep your day job I might even get a night time job there
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May 2023 by Yuri Yulaev
Online package pick requests fulfilled every other time. Over the years, I have to submit the same request twice or three times before the package actually picked up.
