-
July 2024 by Simon Crinks
The absolute friendliest staff in the world.
-
June 2024 by Brian Holland
I have nothing but good things to say about this place. We only had to get rid of our storage unit for financial reasons, but if/when we need storage again, Totem Lake West will be at the top of the list of our considerations!
Today when I was clearing out the unit, a man who worked there (unfortunately did not get his name) offered to unlock the recycle bin especially for me (even though they are not for customers). I asked if when we finish with the unit if they need to be swept and he offered to sweep it for me! Plus just his pleasant demeanor in a customer/client facing industry was such a nice change of pace. And even though he knew we were finishing with our unit, there was absolutely zero guilt-tripping or selling to get us to hold onto our unit.
If you are in need of storage in the Totem Lake/Juanita area, I would HIGHLY recommend.
-
March 2024 by Deborah Case
We rented two units to help facilitate our move from a house to a condo. The staff, Chris and Frances, were outstanding, so helpful and accommodating. The facility is secure, clean, great location with easy access. If needs arise, we would definitely use this facility again.
-
October 2023 by Chris Lotta
The managers are really kind and thoughtful here. Even in a major moment of lock-blunder on my own part, they were ever so helpful and calm working out a solution for me regardless. I greatly recommend this place if you desire a professional team and a nice facility.
-
November 2022 by Pamela Alton
Great self-storage facility, clean, well maintained and the managers, Ann and Steve are great!
-
February 2022 by Thomas Bradley
I've rented here many times, it's a nice, clean place
-
December 2021 by De Marest L.
I have been a customer for over 5 years. The facility is secure, clean, and accessible. The staff is responsive and has been consistent.
-
August 2021 by Sara Ryan
Could not recommend this place more. Anne and Steve go above and beyond in the customer service department! They truly are wonderful, caring people ❤ The easiest and best part of our move.
-
August 2021 by Phil J.
Terrific family owned storage facility. Kind, thoughtful, responsive owners were happy to assist and answer all questions. Please support this local operation!
-
May 2021 by Ralf Groene
Safe and clean
-
April 2021 by Jeffrey Savage
Five stars is not enough.Steve and Anne are the best.We have been a customer for 5 years. From moving in and able to use the moving truck to changing storage units from small to big and back to small to moving out. Every step of the way they have been super helpful. I highly recommend totem lake storage!
-
April 2021 by Nate M
Steve & Ann are some of the best nicest people you will ever meet. Reasonable rates, great access & no hassles
-
April 2021 by Jennifer Bodkin
Great staff helpful and nice people.
-
June 2020 by Nicholas Kaparulin
Overpriced and not really good has cameras in signs all over really passive aggressive
-
December 2019 by Paul Mace
Great honest staff with a good Eastside location. Been using them for almost 20yrs. Have nothing but complete satisfaction. In there professional operation.
