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November 2023 by Anna Lyons
I’m a skeptical person. It can be hard for me to trust someone, especially when I’m buying a vehicle. Ardie is the most trustworthy and kindest individual I have worked with. This was the best car buying experience I’ve had. There’s no pressure. He’s honest and he stands by his word. I highly recommend Ardie and we will continue doing business with him and highly recommend him to everyone.For the details. We had taken our Honda pilot to Valvoline for a standard oil change. They up-sold us on a transmission fluid change. A month later my car no longer works because the transmission is shot. I was able to replace it with another Honda Pilot from Ardie. This was a really cruddy situation for us but I’m extremely thankful to have found someone trustworthy like Ardie.
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November 2023 by Chad Provost
Bought a 2012 Acura Tl from Universal. Ardie was great and easy to work with. The deal was done quickly and efficiently. I've had the vehicle a week now and no complaints!
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May 2023 by Malcolm Collie
Got a very good car and enjoyed dealing with Fred and Ardie. I was getting a first car for my daughter; Fred knew everything about the car’s service record and history so I am very confident we got one that is safe and will last her a good few years, as well as being In immaculate condition. Car was priced well and we are very happy that we came here.
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February 2023 by Branson Deutsche
Ardie is the best in the business!! It was a pleasure buying a car from him. He was super easy to work with, very friendly, funny, and honest. In this industry, it can be tough to find someone trustworthy to work with, but Ardie was everything you would expect in a 5 star dealership! I would absolutely buy another car from this place in the future and highly recommend to anyone looking for a well rounded dealership.
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February 2023 by Cindy H
Went to purchase a vehicle there took for a drive noticed that it needed cv axels and fluids were draining out of the tyranny and transfer casing, plus the engine needed some tlc as well. The sales guy was pretty cool. Took a snapshot of my ID and down the road we went. I had 7000 in my hand cash. The vehicle was 6500 with taxes and licenses it would have put it a bit over that. I asked the sales guy to see what he could do.. he came back said that his boss said they couldn't drop the price at all for it. Mind you this truck was a 1993 PU. 186000 miles. If I was seller and wanted this off my lot as quick as I could I'd drop the price enough to get rid of it. I looked at it 3 weeks ago and its still there.. lol smh they should have sold it to me.. karma. Sorry guys ... I tried.
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October 2022 by Adam Sanchez
I originally went ready to buy a car and unfortunately was not able to get in touch with anyone. It was a little frustrating seeing as they were open. After calling a few times I left a message. The owner, Ardie, returned my call the next day to make sure I was taken care of, and to make things right. I hadn't expected to work someone so nice and pleasant. Ardie was fantastic. He heard my needs, listened to my concerns and offered me different options. He was sincerely just an honest guy trying to connect people with cars. Although my original review was poor, after actually being able to do business with Universal, they definitely deserve these 5 stars. Since I purchased a vehicle, I will keep this updated in the future with my experience with the car.Note - Although they have business hours, call ahead to schedule an appointment.
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October 2022 by Iesha Jones
The Saleman was so relaxed and we were lost he picked us up from a restaurant quickly went on a test drive and today I’m driving an excellent condition Honda CR-VAnd the price was awesome I’m telling all my friends to go to this dealer
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August 2022 by Max Brooks
Ardie was super helpful. Good CS and got a great deal.
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July 2022 by Bogdan Darev
We were in a car accident and with only a week to get a new car, we found a Honda CRV 2007 up for sale by Universal Auto Sales.Ardie was very responsive and within five days we were driving our new car. He went out of his way to secure the best loan for us. The car runs perfectly. We could tell Ardie is a man of honor who takes pride in what he sells.We will be recommending Universal Auto Sales to friends and family!
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March 2022 by kage shissler
I was looking for a car for 3 months and I saw a Hyundai Elantra GT for a reasonable price and reasonable mileage. Finding the place was difficult and a little frustrating but the service was great! I was helped by Arty and he was the most sweet and helpful guy I could find when buying a car. I was very happy to work with him and buy a car from him. I rate Artys service a 5/5.
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September 2021 by LB
Buying a car can be exhausting and in general a terrible experience. That was not the case at Universal Auto Sales! Ardie was very kind, respectful, direct and genuine. No pressure, no bs. I bought a very clean Subaru Forester and love my purchase. The whole buying process here was quick, to the point and lovely overall. Would highly recommend!
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May 2021 by Rianne Smelser
I found a really wonderful car here, it was in great shape and I was really excited about it. Unfortunately for me I wasn't able to purchase it because I couldn't find a loan but this business worked with me and feel that the service I got was very honest, kind, and respectful. I recommend and I would definitely go back.
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April 2021 by Hayden Mayer
All around terrible. Ardie was very dismissive and rude. Masks were not worn properly if at all, there was very little actual service given (besides handing me the keys), and he became incredibly defensive whenever I asked a question. There was also no paperwork on the car and when I asked about it he got snappy and even more rude. Awful experience with even worse service. AVOID.
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February 2021 by Dan Gaines
I had been looking for a Honda Civic for my teenage son that was in good condition with low miles for a fair price.Ardie seemed like an honest guy that was just trying to sell a good car at a mutual price, and he came through.If your looking for the similar respectable vehicle, check out Universal Auto Sales.Ardie has been in the car business a long time and will likely do the same.I don't normally give a five star rating unless it is justified.THANKS ARDIE...
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February 2021 by Kate Vachon
Cannot recommend enough! We bought a 2011 RAV4 last month from Ardie and it was a wonderful experience. Communication was a efficient, he did not pressure us at all, answered all our questions, stayed open an hour after his closing hours to show us the car. It was a true delight. We recommended that a friend go see Ardie and she bought a car from him as well and had a great experience. Thanks Ardie you’re the man!