Rairdon Automotive Group offers a wide selection of new and carefully inspected used vehicles for customers in the Washington area. Their well-connected finance center is staffed by a team of qualified experts who can help customers secure the right loan or lease quickly and transparently. With over 600 used vehicles and 1600 new vehicles across 12 dealerships, Rairdon provides a one-stop-shop for customers to stay up-to-date on price changes, specials, and offers. The service department, however, has received mixed reviews. While some customers have praised the efficiency and helpfulness of the service advisors, such as David F., others have reported long wait times and a lack of empathy from the staff. Additionally, some customers have expressed frustration with the $50 per day storage fee charged for vehicles that won't start, even under warranty. Despite the mixed reviews of the service department, Rairdon has received positive feedback for its sales team. Customers, such as Tanner and Merrick, have reported a pleasant and non-pushy buying experience, while others, like those at the Honda of Burien location, have praised the helpfulness and honesty of the staff. Overall, Rairdon Automotive Group offers a wide selection of vehicles and a capable finance team, but the service department's performance seems to be variable, with both positive and negative experiences reported by customers.
Friendly staff! I came in clueless about what car I wanted but was quickly educated and pointed in the right direction about which car can be best suited for me. I would especially like to thank Victor for taking the time to educate me and giving me numerous options that I can afford!
October 2023
Super friendly and absolutely fabulous communication. Would 10/10 go back but also if I wanted to purchase a car ❤️
November 2022
Tanner and Merrick did a great job getting me into a good car that I love! They were not pushy and very kind in the process. Really enjoyed working with both of them.
