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March 2024 by Alondra L.
Lante was Super helpful and changed my windshield wipers for me! Even checked out my brake light. Thanks a lot‼
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February 2024 by Jillian E.
I wish I can rate 10 stars instead of five! I bought a headlight bulb from AutoZone and they were extremely rude and unprofessional and could not be bothered to help me put in my new light when I have never done it before. And my other headlight wasn't installed properly so I couldn't even see the road and was frantic. I am from out of town so I don't know anyone that could help me so my last bet was to just go to this O'Reilly's and I am so glad I did. The gentleman working, Max was so helpful and nice and with no hesitation helped me fix both of my bulbs at no charge. He was fast and efficient and the whole thing seemed effortless. Max totally made my night and definitely saved me from getting pulled over. So happy I'm able to see the road clearly again thank you again Max you are the best give this man a raise!!!!!!!!!
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November 2023 by lorena xharja
My favorite place to go. Helpful stuff and super friendly. They always figured out and helped to find the problems on my both cars.
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October 2023 by Amanda Abou-Zaki
The best way I can describe my experience at O’Reilly’s is above and beyond. Rebecca, seriously saved my life and that isn’t an over exaggeration. I needed to have my car battery installed. Over the weekend I had gone to 4 different places and no one could help me. They all sold batteries but did not install batteries. I was having to jump my car every time I got into it.I had to drive to the airport that Monday morning. So, I was pretty desperate when I showed up. She opened the door precisely at 7:30am, which I always appreciate punctuality.She was the only one currently at the store and she wasn’t sure if she was going to be able to help me, she called over to the other O’Reilly’s in Kirkland they were unable to help. She could have told me that should couldn’t help and sent me somewhere else but she took the extra time and care and installed my battery.Rebecca was super personable, efficient, friendly and her customer service skills were exceptional. She turned my stressful morning around by just doing a little extra and I was extremely appreciative her help.On top of installing my battery she also saved me money. She informed me that O’Reilly’s actually gives you more money back for turning in your battery than Costco does. So, she installed my battery and I got some extra money back.If you need anything auto related I would 100% recommend coming to this O’Reilly’s in Kirkland. If I ever need anything for my car you can bet, I will go here first.Rebecca thanks for being AWESOME! Bam Bam and myself are super grateful!
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October 2023 by Loved Of God.
My go to for general auto supply.The ...other near "Auto..." intentionally offended me three times. Documented.But I will come back here.O'Reillys is the place.
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September 2023 by olivia morris
I went to this location last night because my car battery had died. I jumped it then headed over so I could test my battery and purchase a new one if needed. Long story short I ended up needing to have my car jumped again so I could leave, but the employees (who weren’t doing anything but talking to eachother) told me they couldn’t help me. I simply needed one of them to help jump my car. I parked by one of the only two cars in the lot, which I assume were both of the employees cars. They told me they could sell me cables but I told them I had my own I just needed another car to help. They said they couldn’t help me. So I had to get family to drive all the way over to help. It was dark and I am a young woman to add context. So safe to say I’m extremely disappointed that they refused to help me with something that feels so basic. My boyfriend and I work on cars often and always bring our business here, but unfortunately I will refuse to in the future due to this treatment.
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September 2023 by Meg Van De Walle
Can't say enough good things about O'Reilly's. No matter what city I'm in I have a great experience. At this location, Max was incredibly kind, patient, and educational whil helping me sort out my car problems. Awesome work. Thank u so much!
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September 2023 by Nancy Ashbrook
Rebecca was exceptional helping ne by reading an error code, and guiding me on whether it was safe to drive back home to California. The Kirkland Hyundai dealer refused to help me when i arrived by 7am when they opened. Rebecca is the best!
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August 2023 by ClipsOfMoni J.
Rebecca was so helpful and went out of her way to make sure I got what I needed, thank you! The other worker also looked like he was working hard always great workers in here never in line too long
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July 2023 by Kamani Kingdom
Never experienced more blatant racism. Honestly can't believe this place. Cam in to replace a faulty battery I had bought 4 days earlier from a different O'Reilly. Called the other store they confirmed every franchise can do returns and replacements.FIRST of all, I'm being stared at by both the guys behind the counter the second I walk in. I tell the guy what I'm there for. He says, "We don't do that. It's not company policy." I pull up the O'Reilly website and show him the company policy. He says "Well you probably stole that." I showed him the receipt. Asked for his name so I could report him to corporate. He says, "I don't need to tell you that," AND COVERS HIS NAME TAG. Then tells me his supervisors name is Michael. Which was probably a lie. Guy had black hair so maybe someone else knows who this guy is. Anyway, he proceeds to yell at me to leave, which I did immediately. I've been shopping at O'Reilly my whole life and man when I tell you one bad experience is all it takes for me to go to auto zone now. Fire that guy.
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June 2023 by Dry Vov
I really recommend this shop.Especially Matthew, this is very friendly and very professional men. Bless you and thank you so much for your help.
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June 2023 by Dmitrii Vaskov
I really recommend this shop.Especially Matthew, this is very friendly and very professional men. Bless you and thank you so much for your help.
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May 2023 by There's always hats in the banana stand
I had the best experience a costumer could ask for. I don't speak english too well, but thankfully Peter was there and he is fluent in portuguese, so helped finding the blink light for my 2010 Honda Fit.It's always nice when someone can speak the same language as you, and provide us with such great help as he did! Will be coming here whenever need car stuff.
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March 2023 by Jonathan Crowe
Always very helpful. When my wife went there last week not only did they help her figure out which windshield wipers to buy but one of the employees ran out to the parking lot and put them on for her.
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February 2023 by JJ Sonn
The nice woman and her coworker went above and beyond. Spent 20 minutes on us for a single transaction and called around to find additional information. The team helped us find the brake shoes we needed and all the tools to make it possible.
