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July 2024 by Chris Johnson
Went in thinking I was going to buy some things to fix a scratch in my car. Shane was extremely helpful — even came out to check my car — and I ended up walking out with exactly what I needed (not what I thought I needed based on internet research).
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June 2024 by Boris Berel
Very rude customer service no good unhelpful just eating their donuts not willing to help
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June 2024 by Larisa Childerston
O'Reilly really helped us out when our car battery died. After purchasing a new one there, they were super helpful and helped to install it at no charge. Much appreciated.
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May 2024 by Todd Demorest
I have spent a good amount of time and money at O'Reilly. I am very disappointed in this particular transaction. I had purchased a set of break pads for a vehicle, and it turns out I didn't have the tool I needed to complete the job. I had to take it somewhere to get them done. Where I took it, they would not use the break pads I purchased so I had to return them. When I repacked the pads, I forgot to take half of the clips off, and they would not return them without them. I asked them if I could return them if I purchased a new set of clips to replace the ones that were missing. They told me that it was not the ones that came with them, so no they would not return them. So now I'm out $80 and a set of pads I can't use. This is why I will not return to O'Reilly for future purchases, nor will I recommend them to anyone else.
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May 2024 by Mario Sarinana
Hi. I can always count on O'Reillys to have the parts I need at a good price. If they don't have it they try to get it from other stores. That's good customer service!
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May 2024 by Matt Baier
The service is great here and prices are good. Lonte is awesome! Thanks man!
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March 2024 by Alondra L.
Lante was Super helpful and changed my windshield wipers for me! Even checked out my brake light. Thanks a lot‼
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February 2024 by Jillian E.
I wish I can rate 10 stars instead of five! I bought a headlight bulb from AutoZone and they were extremely rude and unprofessional and could not be bothered to help me put in my new light when I have never done it before. And my other headlight wasn't installed properly so I couldn't even see the road and was frantic. I am from out of town so I don't know anyone that could help me so my last bet was to just go to this O'Reilly's and I am so glad I did. The gentleman working, Max was so helpful and nice and with no hesitation helped me fix both of my bulbs at no charge. He was fast and efficient and the whole thing seemed effortless. Max totally made my night and definitely saved me from getting pulled over. So happy I'm able to see the road clearly again thank you again Max you are the best give this man a raise!!!!!!!!!
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November 2023 by lorena xharja
My favorite place to go. Helpful stuff and super friendly. They always figured out and helped to find the problems on my both cars.
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October 2023 by Amanda Abou-Zaki
The best way I can describe my experience at O’Reilly’s is above and beyond. Rebecca, seriously saved my life and that isn’t an over exaggeration. I needed to have my car battery installed. Over the weekend I had gone to 4 different places and no one could help me. They all sold batteries but did not install batteries. I was having to jump my car every time I got into it.I had to drive to the airport that Monday morning. So, I was pretty desperate when I showed up. She opened the door precisely at 7:30am, which I always appreciate punctuality.She was the only one currently at the store and she wasn’t sure if she was going to be able to help me, she called over to the other O’Reilly’s in Kirkland they were unable to help. She could have told me that should couldn’t help and sent me somewhere else but she took the extra time and care and installed my battery.Rebecca was super personable, efficient, friendly and her customer service skills were exceptional. She turned my stressful morning around by just doing a little extra and I was extremely appreciative her help.On top of installing my battery she also saved me money. She informed me that O’Reilly’s actually gives you more money back for turning in your battery than Costco does. So, she installed my battery and I got some extra money back.If you need anything auto related I would 100% recommend coming to this O’Reilly’s in Kirkland. If I ever need anything for my car you can bet, I will go here first.Rebecca thanks for being AWESOME! Bam Bam and myself are super grateful!
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October 2023 by Loved Of God.
My go to for general auto supply.The ...other near "Auto..." intentionally offended me three times. Documented.But I will come back here.O'Reillys is the place.
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September 2023 by olivia morris
I went to this location last night because my car battery had died. I jumped it then headed over so I could test my battery and purchase a new one if needed. Long story short I ended up needing to have my car jumped again so I could leave, but the employees (who weren’t doing anything but talking to eachother) told me they couldn’t help me. I simply needed one of them to help jump my car. I parked by one of the only two cars in the lot, which I assume were both of the employees cars. They told me they could sell me cables but I told them I had my own I just needed another car to help. They said they couldn’t help me. So I had to get family to drive all the way over to help. It was dark and I am a young woman to add context. So safe to say I’m extremely disappointed that they refused to help me with something that feels so basic. My boyfriend and I work on cars often and always bring our business here, but unfortunately I will refuse to in the future due to this treatment.
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September 2023 by Meg Van De Walle
Can't say enough good things about O'Reilly's. No matter what city I'm in I have a great experience. At this location, Max was incredibly kind, patient, and educational whil helping me sort out my car problems. Awesome work. Thank u so much!
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September 2023 by Nancy Ashbrook
Rebecca was exceptional helping ne by reading an error code, and guiding me on whether it was safe to drive back home to California. The Kirkland Hyundai dealer refused to help me when i arrived by 7am when they opened. Rebecca is the best!
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September 2023 by Rick J
friendly staffs to help what you need for your cars. look for Jason. he can help you to introduce to a trustworthy and affordable mobile mechanic (Sebastien).
