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October 2023 by Nimira
I have had a very positive experience using Moss Bay Self Storage facility. The process and pricing was explained clearly and there were no surprises. Carol, the manager, is very professional, kind, and respectful. Her superb communication and outstanding service made everything so much easier.
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September 2023 by Josh van Hulst
Excellent location near downtown Kirkland., on-site storage manager is so helpful and is very courteous to all tenants. Pricing is the lowest in the area next Google. Property is checked daily safe storage.
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September 2023 by tiffany W
Thanks for your storage unit very convenient for a very small space worked real well very well priced
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September 2023 by George Grunwald
I rented a unit here for several years, without the super frequent price increases you get at the other big storage places. The management has always been professional, courteous and kind. I’d recommend them for any storage needs nearby..
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September 2023 by Marie
Wonderful accommodating staff that treat you as if the truly appreciate your business, unlike the other corporate storage companies out there.
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August 2023 by Jennalee Z
Upon moving in today, Carol has been such a blessing. She is so understanding & accommodating. I would definitely recommend anyone looking for storage to reach out to Carol Gods at Moss Bay Storage.
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July 2023 by Boaters Guide
We stored at Moss Bay for about 4 years. Worked out great. Carol was the best. Always a friendly face. She made me feel like part of the family!
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May 2023 by Ang M.
Service here is great! Carol is so friendly. I would defiantly come back and rent a storage unit here again. :)
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March 2023 by Eric S
They are great. Benn using for 5 years (10x30). Recently moved out and they allowed me an extra day (prorated, up to 5 days prorated) to get out without having to pay full month. Every interaction over the years has been excellent and I rarely encounter other renters when accessing. Highly recommend.
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March 2023 by Desiree Phair
The managers here are pretty chill. Lots of space available when we needed it. My only real complaint is that the hill is so steep, but that's not really their fault.
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February 2023 by Alexander Noelke
Moss Bay treated me really well during my stay! Carol is very nice and easy to talk to, and really accommodating. Great customer care, and a real bargain for the area.
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November 2022 by Brandy Dunn
I have been renting from this storage company for over a year. They have never raised my rent & the late fees are reasonable. I love this company! Carol is the reason I continue to give them my business, she is amazing!!!Thank you for making my experience beyond pleasant!
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August 2022 by William Teder (williamtdr)
Exceptionally helpful and considerate staff. Willing to work with you and be flexible. Rent was quite stable throughout the time that I rented here. Would happily return for future storage needs.
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May 2022 by Kelly Merriman
Customer service is amazing but it is on the pricey side
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November 2021 by Bojan Vukadinovic
Absolutely amazing host Ms. Carol was super helpful and storage lease was completed in minutes, including the automatic payments setup. This place is so convenient for access and naturally in highest demand by locals. As life had it, I randomly swung by the other day and they happened to have 1 unit for me to grab...
