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March 2024 by Eddy Alfa
Worst Metro by far, literally bottom of the barrel as far as transparency and ability to help. I am not the type to write reviews, but this one compelled me to let people know that their low reviews are very much justified! They'll gladly take your money, but after that if you have a problem, they'll be like “Call customer service!”
The worst Metro by far, literally at the bottom of the barrel in terms of transparency and ability to help. I'm not the type to write reviews, but this one forced me to let people know that their bad reviews are very justified. They'll gladly take your money, but after that, if you have a problem, they'll say, "Call customer service!"
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February 2024 by Sarah Gustafson
Not open on the Sunday I tried to go.
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December 2023 by Holly Regan
The CSR at this location was very helpful, conversational, and informative regarding my situation with my service. I've been here twice and both were good experiences!
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November 2023 by Sebastian Lee
Service was speedy and nice. Highly recommend. The negative reviews are years old definitely not my experience. I’ve been to the Bellevue store too which is bigger but had some issues there so went here this time and am glad I did!
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August 2023 by Joseph Payne
Excellent customer service and fast plan setup!
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July 2023 by Oleg P
Great customer service! The guy here is really fast and very helpful and very good pricing. Thank you
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October 2022 by Wesley Wilson
Place smells weird like cooking. Family in back room arguing. Small customer area. No enthusiasm for making a sale. Went to Bellevue and got excellent competent help fairly quickly in a professional envionment.
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July 2022 by Michele Dana
Guy opened the door for me when he saw me outside a few moments before opening. Who does that?
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June 2022 by Howard Shin
They are not upfront about thingsThey increased a phone priceThey never refund the money $50dont' want to deal with them
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January 2022 by Bria L.
They scam they're clients and try to over charge them at 1:00 in the morning mine you I've never had metro pcs so how are you guys tryin to get money that's no your scam frauds I'll be filling a report with the police department shortly as well as call the proper people to get this facility taken down
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September 2021 by meron senbeto
Be aware of this place. Notice what they charge you. I’m so disappointed they cheated claiming they charge is for everything but charged me over $40 over.
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September 2021 by Ami Mungavin
Waited outside for half an hour in the heat. The store was filled with a family and kids not wearing mask. The clerk wasn't wearing one either. Decided on a different mobile user.
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August 2021 by Sean Curtis
Apparently whoever runs this store had something better to do this morning then sell me six iPhones... Showed up at 10: 02, no one there store is not open, waited until 10:15, no one there door still locked, and closed sign still on... I'm familiar with how rude the man in charge of the store is but I thought they at least wanted to pretend to be interested in making money.
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July 2021 by Alex Sanchez
Lying down they say in Honduras. Excellent thanks
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February 2021 by Maribel Beltran Powell
This place is shady.
