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January 2024 by Mike Dutton
Been using for years. Dry cleaners. Alterations.
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October 2022 by Elizabeth M.
Efficient but not super chatty. I tried to point out a spot on the suit but was quickly cut off and reassured that he was look. Was friendly enough for a drop off/ pick up interaction.
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February 2022 by Annie Alley
Lakeside Cleaners is awesome! We've taken our clothes here for years and they always do a beautiful job and are very careful with our items. The owner welcomes me by name when I walk in the door, and is a delightful person. The prices are very competitive. 100 percent recommend Lakeside as the go-to place.Service: Alterations
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July 2021 by Rebecca C.
Gracious professional owners who do high quality work from dry cleaning to stitching Boy Scout merit badges on sash - their strong work ethic and pride in their work make me a happy customer; never disappointed.
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June 2020 by Sharon Schumacher
I have been going here for 5 months because it is close. It's the most expensive place I have ever gone to and probably would not have chosen them otherwise. However, after today I will NEVER go there again. I returned a shirt because it had a large pull in it when I unwrapped it and I returned it for them to repair as it left a hole in the shirt. All I had done was to move a button from the sleeve and put it on the front of the shirt which was 3 times what another cleaners would charge. If you read Yelp you will see that there are several complaints of this nature. I thought when they made a pull in a silk shirt they would fix it for me. I left it with them but the person doing alternations said she would not repair this and that they did not do it. I'm probably better off not going there because it was SO EXPENSIVE and as it turns out there are many people who they have refused to pay or repair their damages. I am so very disappointed - when you pay a lot of money to go somewhere you expect that they would honor you and do what is right. If you do not have customer service eventually you will not have a business.....
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June 2020 by RJ Sammons
They are very prompt and have good pricing on items (I mostly do men's dress shirts and pants) They have always been friendly to me and even remember my name when I come in!
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June 2020 by RSU Seattle
This place sucks. Rude and disrespectful. They ruined my clothing.
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April 2020 by Christine B.
I have been going to Lakeside Cleaners for around 4 years now. I come once a week to have my husbands shirts dry-cleaned. They do a wonderful job! They have wonderful customer service and they always make an effort to greet me by my name.
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October 2018 by RicJur
I've used this place a few time now. Really happy with the service and people.
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October 2018 by Justin Magouirk Crowe
Great owners. Very responsive and excellent service
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October 2018 by Sharon Kelly
These folks are the best
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October 2018 by Adrian Synal
They do a great job with my clothes and they are always polite and clothes are ready on the date promised.
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October 2017 by Elias Rahimi
The shorthaired lady was extremely rude. She has no regard for customer services. I kept asking her questions whether my shirt would be ready for Saturday morning, and she didn’t give answers. While she was asking for my phone number to find me in her records she looked at me viciously and in a demeaning way without making eye contact or trying to be courteous. I didn’t feel welcomed in her places of business. It doesn’t matter if there is a language barrier, but the gesture and posture has to be there in a customer service role so a customer is welcome. This woman was blatantly rude without any regard to customer service.
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October 2017 by Blake Harada
I brought in a jacket to have the sleeves altered. I received a phone call a few days later explaining that there was a tear in the sleeve and that I should come in and inspect it before the work was done. The tear was not on the sleeve but on the upper right, backside shoulder. An irregular, two inch tear that punctured the front side as well. It's obvious that some sort of machinery caused the damage. As a long time customer, I'm shocked that the shop owners denied they caused the damage! "I'm really disappointed and in some ways hurt that they would treat a loyal customer with this total lack of respect with an outright lie".
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October 2012 by linda holmes
I recently took a new, never worn, in the box, tags on, silk dress to Lakeside for alteration. I received a call the following day asking me to come back to discuss the alteration. When I arrived at the cleaners was told they would be unable to alter the dress, however when the the dress was given to me there were spots on the front that I immediately pointed out (which now make it non returnable). It was acknowledged at Lakeside that the dress was new, never worn and was not soiled when brought in. However there was total denial that anything happened to the garment while at Lakeside. I was offered free dry cleaning of the garment (why? if they did not feel responsibility of some sort) as well as no payment for my other garments there for cleaning (which I declined).I have been a customer for over 8 years, continuing to drive extended miles to Lakeside for the last 4 years after moving from Kirkland. Very sad that loyal customers are of no value to the folks at Lakeside cleaners.
