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April 2024 by Timothy K.
My wife and I have been married for about sixteen years and her wedding ring/bands had the damage to prove it. We walked into a different shop a few months ago to get an idea of what it would cost to fix it up, but weren't ready for her to be ring-less for a week as it was repaired. A couple weeks ago, it was time to get the work done so I spent some time here on Yelp only to find a unicorn: 40 reviews, all but one are five stars? OK, sold. Somehow I confused the open time and showed up early. They let me in about ten minutes before the sign said they opened. Shivali greeted me, took a look at the rings, and listened to what I wanted done. A small diamond had fallen out of the bands, which we wanted replaced. The main ring had gotten a bit bent while my wife was cooking. The white finish was thinning in a couple spots. Shivali quoted a fair price (about 20% less than the other shop we visited on a whim) but also let me know that the ring should be re-tipped as the prongs were wearing down. She handed me a loupe, patiently walked me through its use, and showed me the dangerously thin prong. Let's take care of everything, please! Since I didn't have an appraisal, which is necessary for insurance, I ordered one from their third-party appraiser as well. There was a bit of confusion, but honestly I'll own most of it as I didn't initially ask follow up questions. She said it would be done the next day, but I misunderstood that that was the repair instead of the appraisal. Within conversational flow, it could have been either one and I didn't think to clarify. The receipt they wrote for me showed the repair date to be in a week, which was fine and expected by my wife. They texted later that day to say they'd discovered a small chip under one of the prongs. Bummer! Was it still OK to proceed with the repairs? The wife gives the thumbs up so we move forward. A week passes and, right on time, they let me know the ring is ready. Somehow I AGAIN forget when they open and show up early. Everything has cleaned up well and looks really nice. The chip is realigned with the prong so it doesn't impact the shine or sparkle. The appraisal won't be ready until the next day, but Shivali offers to mail it to me to save a trip. My wife was really happy with how beautiful her ring looks, but noticed that one of the small diamonds in the bezel doesn't look right. When the appraisal comes, it notes that one of the stones in the ring is broken. Aww man! I wish we'd known because I would have been glad to have it repaired (especially before the appraisal!). I'm assuming it was broken before we dropped it off and not during repairs, but it stands out - fortunately it's on the bottom, so not as noticeable unless her hand is palm-up. It may have been cracked already and shifted during cleaning or reshaping the ring, but we just don't know. In either case, I can't imagine they didn't notice the broken stone. They'd already texted me a couple times about other things during the process, so why not ask if we wanted that fixed too? I'd have had no problems paying to bring the ring up to 100%. While the lack of communication around the broken stone prevents me from giving the perfect five star review I was hoping for, I am quite happy with the overall service and price of Lake Street Diamond Company. If my wife wants to replace either the small stone or the main diamond, I'll be coming back to LSDC first.
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April 2024 by Catherine S.
Very nice, careful jewelry store with reasonable prices, a gorgeous selection and great customer service.
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January 2024 by Angela J.
If you happen to be in Kirkland and need a jewelry store to pick out beautiful jewelry, I would highly recommend stepping into Lake Street Diamond. They have a beautiful beautiful selection and their customer service is genuine!
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October 2023 by Chelsea teeters
One of my wedding band came unsoldered from my engagement ring and they were so pleasant to work with to repair my ring. Everyone there is so friendly, it was reasonably priced and they did a beautiful job cleaning my ring. I've had my ring cleaned at other places, and I felt that they did the best job, it looks brand new again. I won't go to any other jeweler for anything from here on out.
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October 2023 by Ashley Hales
My husband and I shopped around for wedding bands at numerous jewelers in the Kirkland area. When shopping around, we asked for a custom wedding band with mined diamonds in a similar color and quality to match my engagement ring. From the four quotes we received, Lake Street Diamond Company, was the best option. They do everything in house from making the mold to making the ring itself. So, it eliminates the “middle man.” This meant that we got our ring quicker and it was also cheaper. Plus, the staff are so friendly and amazing to work with. My husband also got his band here too but wound up ordering a size too large and it was too close to our wedding day to exchange before. So, they allowed us to exchange for the smaller size upon our return/after our ceremony. We will be using them for all future jewelry purchases.
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October 2023 by Asmita Misra
The owners are Indian and as such have the best knowledge about diamonds, colored stones and all kinds of mounting materials. Their family has been in the business for 4 generations and this is their first retail store. I was truly happy and satisfied with the thought and consideration that went into suggesting the perfectly matched diamond pair for studs within my budget. Overall the process of selecting a diamond and getting it mounted to a setting of your choice takes time if you are on a budget. I would highly recommend these folks over getting your diamond from bluenile in Portland .
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October 2023 by A. E. S.
This is a fantastic shop with many great in-stock items and they are excellent at repair. Their true talent lies in their ability to create one of a kind pieces. I came in with a complicated bracelet design I had seen on Instagram and asked if they could replicate it using a diamond that belonged to my grandmother. Within a couple days I had a 3D design in my email inbox of exactly what I had asked for. They even went out of their way to design a special closure for the bracelet because they did not feel the original design I saw on Instagram was secure enough. I'm grateful to have found this shop and will return for all of my future jewelry needs.
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August 2023 by Melana Y.
This place has become very special to myself and my soon to be husband. Back in November, this is the very first and only diamond store we walked into when we were in search of my engagement ring. I wanted to find my ring at a small, independently owned store because I knew the experience would be personal, and that is exactly the kind of service they provide. Don't let the intimate size of the store fool you either, they have a wonderful selection to choose from and you also can customize designs to fit your liking. We had such a good experience that we went back to get our wedding rings from here too! The staff are so friendly and attentive and are happy to work with you on whatever price point you are looking at. For someone like myself that doesn't know much about rings and diamond jewelry, they really take the time and care to explain the pieces and their designs. And each time we've made the journey to lovely downtown Kirkland to visit this store, it's like we're making a new memory. So to sum up -- absolutely, highly recommend this place!!
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July 2023 by Lillian Chen
We wanted to make a customized ring and went to Lake Street Diamond based on a friend’s referral. Sam listened carefully to what we want and provided helpful information and recommendation as we were in the process of designing the ring. The end product was elegant and gorgeous, exactly what we wanted. The turn around time is relatively quick compared to some other places, and with reasonable pricing. Highly recommend.
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July 2023 by S Bolo
Exceptional Customer Service ExperienceTitle: Continued Excellence and Ongoing ProjectsReview:I have had the pleasure of working with lake street diamond company for over a year now, and I cannot express my gratitude enough for their exceptional service and ongoing projects. From our first collaboration to the current endeavor, their expertise and dedication have consistently exceeded my expectations.The craftsmanship and attention to detail demonstrated by lake street diamond company are truly remarkable. Each project has resulted in exquisite pieces of jewelry that perfectly capture my vision. Their ability to understand my preferences, offer valuable insights, and bring designs to life is truly commendable.What sets lake street diamond company apart is their commitment to delivering an exceptional customer experience. Their team is responsive, professional, and goes above and beyond to ensure my complete satisfaction. I have always felt valued as a client, and the personalized attention they provide is unmatched.I am grateful for the ongoing collaboration with lake street diamond company. Their creativity, expertise, and passion for their craft make them my go-to jeweler. I am confident that every future project will result in another masterpiece that I will treasure.If you are looking for a jeweler who consistently delivers excellence and provides a personalized experience, I highly recommend lake street diamond company. Their dedication to their craft and commitment to customer satisfaction are second to none.Thank you, Sam for your continued excellence and the opportunity to work on these exciting projects together.
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July 2023 by Karen Balkin
I appreciate the expertise and client care of this family-owned business. Sam and Shivali's knowledge comes from being a part of a long line of generations of jewelers. They are my trusted jewelers for all needs from purchases to appraisals to repairs. Lake Street Diamond Company is truly a gem!
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July 2023 by Najiba Badissy
I recently purchased a pair of diamond studs front lake street Diamond. I am very happy with my purchase. Shivali was very professional and very knowledgeable and guided me to make the right choice. I highly recommend lake street Diamond Company for any jewelry purchase.
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July 2023 by Karen B.
I appreciate the expertise and client care of this family-owned business. The knowledge they have from being part of a long line of generations of jewelers is incredible. They are my trusted jewelers for all needs from purchases to appraisals to repairs. Lake Street Diamond Company is truly a gem!
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May 2023 by Abby Schamp
We had a custom piece made here and also purchased an in stock ring. They were extremely knowledgeable and worked quickly to create our vision. The finished piece looks amazing! I am very concerned about ethical jewelry options, and while they use recycled metals and all diamonds have Kimberly certificates, I still had concerns. They explained their sourcing and I felt comfortable. Fantastic jewelry store for custom and in stock jewelry!
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May 2023 by Miss H (MsH)
My husband and I came to assess the value of my engagement ring. Everyone was so helpful. We had a lot of questions about the valuation process and jewelry shopping. They took their time to explain everything with full transparency. I highly recommend this shop if you are looking to buy high quality pieces!
