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November 2023 by Christine
First Tech FCU is the owner of a rental house across the street from my relatives in Kirkland. They almost never do maintenance. Sections of the fence toppled over, a year ago and they haven't repaired it. The yard is full of weeds, the roof is covered with thick moss and clogged gutters.
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November 2023 by Suhasini Sanyal
I recently moved from Redmond to Kirkland and needed to withdraw cash to pay my contractors. Even though the Kirkland branch is a cashless branch, Annie Vo (the new branch manager) was extremely attentive to my needs and showed a great deal of empathy since I visited the branch with my 2 littles. She promptly called one of the other branches to facilitate the cash withdrawal via the ATM seamlessly. Great work Annie and team and more power to you in making this branch, the best one :)
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September 2023 by Courtney Harrington
It's a good idea to make an appointment if you do not want to wait. I recommend Yogeeta Prabhu Ajgaonkar, one of the representatives at this location, who is very knowledgeable, helpful, and patient. She is a real gem.
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August 2023 by Neil Charney
i've actually tried to go to this location twice-whoever designed the urban center should really be held accountable for making the worst retailing experience ever-cavernous parking that feels designed to distort and make you lose your way, and retail/stores placed w/in what feels like Google's armpit. anyone who remembers the easy access to local businesses in this space (and a movie theater!) realizes how much this long awaited "improvement" misses the mark
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July 2023 by Somsakdi M.
Yogeeta Prabhu Ajgaonkar is a very nice person to work with, she is very helpful and has the knowledge to provide a good customer service.
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July 2023 by Deepti Kulkarni
2 weeks ago, I went to first tech and had an amazing experience with Yogeeta. She was extremely helpful in getting me what I wanted, even bringing a few things to my attention on how to better use my account and save money.10/10 customer service.
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June 2023 by N McLin
I needed cash and was confounded to find they were cashless. They had to call a bunch of branches to find one 30 minutes away that would have enough to fulfill a few thousand.
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June 2023 by Angela Zhu
Went in today with a tricky request and Simon was incredibly helpful! All of the staff I met were very kind and understanding. This location is clean and safe with a parking garage in the building as well.
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June 2023 by Willma
This is the closest branch to me and with Sat working hour. Yogeeta was great as I initially need only one service but she was able to figure out some other services that I missed and referred to the corresponding representative and helped to accomplished my need in Saturday on time. Yogeeta also discovered some other miss I had and corrected that. I appreciate the advice and all the help there.
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June 2023 by krishan subudhi
Had an amazing experience. Needed to reissue my debit card and deposit some cash. There is an ATM just outside the office. Annie and Ted were very helpful and friendly - enjoyed chatting with them. Both of them made sure that my new debit card worked before I walked out. Parking can be validated in the office.
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May 2023 by James Evans
This branch seems always slow and slightly annoyed when I walk on. Total opposite of Redmond branch. Several times walked away with problems unresolved. Go to Redmond
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March 2023 by Piotr Ślatała
This branch supposedly offers notary services, yet when you try to schedule an appointment, no appointments (ever) are available. Also, no phone number to the branch.
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March 2023 by Dan Howell
Cashless makes this location useless for the majority of the reasons I used to need the 85th branch. ATM and the $500 daily limit excaserbates the problem. The 'closest' branch for cash is now Redmond which is significantly less convenient.
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November 2022 by LKD X
I got great help from staff, especially from Cynthia but I really hate the location and parking situation - this is where -2 stars came from.Old location was 100 times better
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September 2022 by Ben Martens
If you're not familiar with the area, prepare to spend time figuring out the parking garage situation and then finding out where the bank is when you make it to the surface. Don't forget to get your parking validated before you figure out how to get back to your car and then get out of the parking garage. I get how this location is convenient if you live within walking distance but I don't and I won't be back to this one. The old location with an actual parking lot was so much easier for quick visits.
