EvergreenHealth Medical Center Kirkland

Most Recent Comments

• November 2024 by Pone Cooley
  Dr. Eppright is one of the most sincere hospitalist out there and listens to patients in his care!
• November 2024 by Glen Williams
  I was seen for severe shoulder pain, in Urgent Care. They could not do anything and instructed me to go to the ER if the pain continued; I paid this bill. The pain continued, I went to the ER as instructed, they could not diagnose the program, gave me an injection, and referred me to an internal clinic; I paid this bill. I went to the internal clinic and was finally x-rayed and again, I was referred to another clinic without a diagnosis; I did not pay this bill.
  
  About 10 weeks later, I received a call from the clinic. They lost my x-rays and the reason for the delay in calling me. They did not see anything on the x-ray and asked me to go to an Evergreen physical therapist. I explained this was completely unacceptable, and I was not paying this bill. During the 10 weeks they lost my x-rays, I found a new medical provider who diagnosed the issue on the FIRST visit and corrected the problem.
  
  I am amazed a medical facility believes they have the right to bounce a person around racking up medical bills without diagnosing the problem.
  
  I have called Evergreen billing who claims I am not in their system, and given another department to call who DOES NOT ANSWER THE PHONE. I then called Patient Relations who also DOES NOT ANSWER THE PHONE.
  
  This is a facility who is in business to collect money, not to provide medical services.
• November 2024 by Vasyl Topchyi
  This is a garbage dump, not a hospital. Don't come here if you have Crohn's disease.
• November 2024 by Harry Friebe
  I had a medical procedure scheduled for 10/22/2024 at this less than contentment hospital. Evergreen Hostipal is no hospital to get any surgery or procedure done at. The pre-op and entire staff is so incompetent and morale of the staff is so hateful and negative from being paid a mere $20 per hour is reflective in the staffs complete in ability to provide safe and quality care for you and your family. Evergreen Hospital is a tiny little hospital situated on the outskirts of Kirkland Washington, a tiny little hospital, full of untrained, under paid staff, all with a terrible bad attitude! This under paid, well under trained staff will talk down to to the public and make excuses for their under trained pathetic staffing. This tiny little hospital is incapable of assuring you and your family's safety for much of any procedure! Evergreen hospital has hundreds of negative reviews, outlining their complete incompetence and their staffs complete disregard and abilities! I would not let this hospital operate on my dog, that is how bad the staff at Evergreen Hospital are. A management that has allowed their pay structure to render them unsafe and unusable! Do yourself a favor for your own safety and that of your family. Find a new and competent hospital like the UW for your safety and care! Evergreen Hospital lost its way after the Covid Virus and it's reflected in the hospitals incompetence, bad morale and untrained staffing and just down right terrible underpaid attitude of everyone working there! Don't risk your safety and health, relying on a hugely sub par hospital like Evergreen!! Make a better decision for your safety and care!
  NEXT WILL BE AN AUTO REPLY FROM THE SERVER AT EVERGREEN HOSPITAL! NOT A RESPONSE FROM A REAL HUMAN! AUTO RESPONSE THAT I SHOULD CALL EVERGREEN AND THEY REALLY CARE??
  TOTAL BS! Really care to kill you or your family! Such corporate , uncaring, fake bs!
  READ EVERGREEN HOSPITALS REVIEWS, THAT SHOULD SOME UP THERE PATHETIC VIEW OF US CLIENTS!
• October 2024 by Claire Kavulu
  They have a collection of the nicest people in the world.
• October 2024 by e wong
  DO NOT transfer sleep care to Evergreen Health Clinic!!
  
  I am an INSPIRE patient & just transferred care there in April 2024, and it has been a nightmare dealing with their Billing Dept as well as their double pricing (for Doctor & for their "Facility Fee"). If I could, I would give them a zero star review, as well as a BIG WARNING FOR DECEPTIVE PRICING & ADD ON FEES (w/diagnosis codes that can't be explained until after a few weeks).
  
  Short Story: Be aware that they charge more for the hospital side than the doctors side. In 3 visits, I have been charged $2,546 ($1,080 for Doctor fees and $1,466 Facility/Hospital Fees) - paying $1,817 out of pocket.
  I have now paid more for visiting a doctor 3 times to make 2 changes on my Inspire settings vs all pre surgery appts, endoscopies, the actual Inspire surgery & follow ups, 4 sleep studies, & follow up care at another sleep clinic!!
  
  Full Story (if you have the time)
  I had Inspire Surgery in mid 2022, and have ups and downs in trying to dial in the right setting. I stopped working at Costco 11/22, & had to get a different Ins carrier (From Aetna to Community Health Plan -Cascade Select Bronze).I contacted my surgeon in late 2023 to see if I could switch Sleep Care to a clinic closer north. They suggested a doc located in the Evergreen Health Clinic.
  
  Visit #1 (4/4/24) Dr. & an Inspire Rep talked to me, & suggested performing an awake Endoscopy. They referred me back to my Surgeon. I received the bill a few weeks later, for $730 ($1,110 before insurance was applied). $468 for Doctor & $642 for Facility fee. All for a doctor to listen to my previous history, & to refer me out back to my surgeon! (My surgeon did the awake endoscopy on 4/17/24 & an Inspire Rep worked on adjusting my sleep settings for 30min. I was billed only $100 for the visit). I decided $730 was too high, so cancelled my 7/12 follow up with the Dr. However after prodding from my wife I called to make another appt to see what Inspire had to say, & Evergreen did send me an Estimate for Follow Up Appt - which stated $511 Total Fees -Hospital Fee $310 & Physician Fee $201, Insurance Covers $212. You Pay: $299. This eased my mind before the visit.
  
  Visit #2 (8/9/24) Dr. couldn't download results from my Inspire unit, so did a few changes (pushed 2 buttons) & said to try that out for 6 weeks &come back again.
  A few weeks later I got a bill for $544! Not $299! The Itemized invoice had an additional $207 on it (for Elec Alys Implt Smpl Cn Npgt Prgmg). $105 for the Physician & $102 for the Facility (w/ $201 Dr Charge & $310 Facility charge). I called in before my next visit, and the Billing person said the 2 new charges were for a sleep study, to which I said I had only seen the Doc on that day. They said they would submit an inquiry to the Billing team & get back to me in 3 weeks or so. So I proceeded with visit #3.
  
  Visit #3 (9/27/24) The Dr & an Inspire Rep were both there at this visit. They asked if I had any stress in my life & I mentioned the bill and extra charge. They both looked at it & didn't know what the diagnosis code could be, and the Inspire rep said even if it was a data change, it should be $30 at the most. The Inspire Rep did most of the talking, and just changed my level limit to two higher (maybe 3 or 4 touches to her computer) & sent me on my way.2 weeks ago, I got a call back from the Billing Dept at Evergreen. They said that the diagnosis code was not for a sleep study, but for an adjustment for my Inspire. I told them about my conversation with the Inspire Rep & Dr, & that the cost shouldn't be so high. The Billing Rep's response was, "How do they know our pricing?" & essentially that the billing code and cost were correct.
  To push 2 buttons & they add on $207? WOW. What if they pushed 5 buttons!?!
• October 2024 by GORKEM OZER
  Poor customer service. I had a very unpleasant interaction with this business. Billing department lost the payment I made in the mail and they sent to a collections agency which adds 30% on top of the bill. And at the end of the day, they cannot do anything. Terrible place - stay away. I will opt for Overlake Hospital going forward as I never had an issue with them before.
• October 2024 by Nancy Stetson
  It all works for me.
• October 2024 by Christina Pribbernow
  I went for imaging and the technicians and staff were A one. Their professionalism and customer service have sold me on them.
• October 2024 by Leslie Piedra
  I had my first baby at this hospital. During labor they gave me morphine without my consent. I hallucinated during the entire time and when coming back to deliver my baby at 5am, they told me not to push until the Dr arrived. Many times the nurses seem worried and like they didn't know what they were doing. The method they use to get the placenta out is worst then the actual delivery. There was blood everywhere and even on the floor. My second baby was with a midwife and I know the difference. My midwife was the sweetest and most knowledgeable. I never saw blood, and they were quick to clean.
• October 2024 by Chad Mathis
  The charge nurses don’t even speak English and very hard to understand when speaking. She was lazy and told me that she doesn’t have time to find the nurse who is caring from my terminally ill family member. It’s no wonder they have a 3 star rating. I’ve worked in EMS and hospital setting for 20 plus years and this is deplorable. Thank god I’m not sick, sure as heck I wouldn’t visit that place!
• October 2024 by Diana Kolb
  I've been an inpatient and now I am an outpatient.
  I see multiple specialists for emergency, neurology, kidneys, spine, physically therapy, chronic pain, urology and cardiology. That's way too many doctors not to be familiar with most aspects of Evergreen Hospital.
  This is a highly rated Hospital across the USA! I havegreat respect and admiration for their knowledgeable, caring, respectful approach to treating patients with all the time necessary and, if necessary, specialists to determine the cause of various conditions and current treatments for those conditions.
  I am particularly grateful for all of the nurses and PA's who have treated me so kindly.The radiology.staff knows their business.and for that, I am particularly grateful.
  While I'm in Washington State, I won't stray from Evergreen Hospital and THAT'S A FACT!
• September 2024 by Kurt Schmidt
  City local hospital and medical center, among 50 best medical centers in the country. It's overall OK.
• September 2024 by Brianna Lafrance
  It's a joke,told me I was a drug addict basically, never come here if you have chronic pain!!
• September 2024 by Miranda Kazior
  I was standing behind a person today at around noon, 8-19-24, going down the escalator. A male RN from Africa was coming up behind me, saying "excuse me, excuse me," and he was in a hurry, pushing people, without further also he came down to the person in front of me and almost dropped her down the stairs. He never said "I'm sorry," on the contrary he got angry because the lady told him that he almost threw her down the stairs and the two receptionists who were downstairs (one looked like she was from India and the other black) didn't say anything or help at all. I waited outside for the lady and asked her if she was okay. She said yes. It's a shame that this kind of people, without empathy, work in a hospital that treats people with cancer. They should be disciplined. It happened at Evergreen Hospital in Kirkland.