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January 2024 by Daniel Craig
We sent our daughter here for backup care the Friday before Christmas and she had such a great time! Drop off and pick up was incredibly easy. The staff at the center were super nice both on the phone scheduling the session as well as in person. The meals from the report card looked really great. Our daughter also seemed to really love the activities!If we our schedules would let us do Bright Horizons at Kirkland for our daily childcare, I would send my daughter here in a heartbeat. Can’t wait for her to come back!
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May 2023 by Neal Clark
Our boys went here for years, and we were very happy. The teachers are excellent across the board. The kids learned a ton and were well prepared for school when they left.
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March 2023 by Brittany Ng
The infant classroom with teachers Olga & Irina is the very best. We felt supported, cared for, and comfortable with the care that our baby received there. They partnered with us from the start to create a nurturing environment for our baby, helping our family unit transition into having daycare as a part of our daily routine after my maternity leave ended. We felt immediately at ease with the experience level and insightfulness of Olga & Irina.At the end of the day, you want a place that reassures your worries and leaves you with peace of mind that your baby is in good hands. We felt that sense of trust with Olga & Irina and the Bright Horizons staff at Kirkland.
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December 2022 by Xi Chen
This center holds rules above people. Our child entered classroom late on his first day and missed the breakfast time, he didn't get to eat until lunch. because rules are rules. The director, Rachel, suggested we hire a nanny so there is flexibility. Really? Our child had been in other Bright Horizons centers for backup care before. All kinds of flexibility were given. I couldn't even begin to describe how much they meant to us. They were our second homes during difficult transition time.But I guess at this center, people work to uphold the rules and "don't let kids go hungry" is not a rule in their rule-book. Every afternoon we picked up a hungry kid that clung to the late afternoon snack and didn't even want to play at the playground because he was so hungry. After two weeks, he was still crying at drop-off and pick-up, and didn't seem to warm up to his primary teacher, Vivian. At his last backup center he was there for two months. He didn't cry at all and was well-adjusted. It left us wondering.The last straw that caused our withdrawal was when our child developed a runny nose and a little cough (no fever and in good spirit) and our whole family did at home COVID tests all showing negative results, they still sent him home for PCR test in the middle of a work week. Because rules are rules. It's never them. It's just the rules.
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December 2021 by Katie
We recently started our 2 girls here, one in preschool and one in the infant room (previously at a different BH before Covid). So far we are so happy. The director, Rachel, is amazing. She is responsive, respectful and always present. All of the teachers and staff care so much about the children and have such a positive attitude. We also like that they are taking safety very seriously during Covid and that the screenings everyday are thorough. Our 3 y/o is learning so much since going back to preschool after being out for almost a year and we are so happy that she is able to be around her peers in a safe environment during the pandemic.Another thing we love about BH is how they give us feedback about our kids. At other daycares/preschools it always felt like our child wasn’t hitting certain milestones or doing what they expected her to be doing only to then hear from her doctor and other specialists that everything was on track and fine. At BH they don’t compare my child to how some other child is doing because children hit milestones at different times. I really love the positivity at BH and I know that if there was something wrong then I could trust their judgment and recommendations.I highly recommend the Kirkland center. The smiles on our girls faces when we pick them up and the excitement our 3 y/o has to go each morning makes our decision to send them here totally worth every penny.
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December 2021 by Nate Whitney
I cannot say enough about how much we love and admire BH Kirkland. Our son, who is now in 2nd grade, started in the infant room and “graduated” 4 years later out of the preschool program. Our hope was that BH would help him leapfrog into Kindergarten carrying with him a bunch of skills needed for Elementary School. We were not disappointed. Each step in his growth at BH was impressive and simply put, awesome. Our daughter, who is now 4, started in the infant room too. Her care and education was as impressive, if not more impressive than the care our son received. Our daughter, who has Down Syndrome, excelled with each of her teachers. We are hugely impressed with the effort her teachers, other teachers, and the administrative staff went to in their efforts to treat her like everyone else, and to continually focus on her abilities instead of her disabilities. We are and have been teaching our daughter sign language. BH dove in head first partnering with us in this learning. Many of her teachers began learning sign language and even posted pictures of different signs around her classroom to help them and other students learn signs. There is an inclusion sign on the front door at BH. I can say that BH truly believes in inclusion. They’ve proven that to us everyday when we walk in the door. Our family has a great amount of love and respect for everyone at BH. Lastly, I have been a teacher for the past 20 years, and my wife is a former teacher. We’ve looked at BH through that lens in all of our time there. This is a very special place run by very special people!
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December 2019 by Freda Mercedes
I love the place only because of how they took care of my toddler.
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December 2017 by Bridget O'Brien Criscuolo
At this point, we've had both of our 2 children go to Bright Horizons in Kirkland. Our daughter is actually about to "graduate" from the Pre-K class in less than 2 months. She started attending when she was about 6 weeks old! As a new mom who had to return to work fairly quick I was very scared and overwhelmed about leaving her somewhere at such a young age! After 15 minutes in the infant room, meeting the amazing staff who'd been there over 15 years--I couldn't have felt any better than I did, I quickly became excited for her to start and get to have interactions with these kind and loving ladies! I grabbed the last opening they had, right there, on the spot!! Our second child started young and is still there at 4 years old. And it wasn't just the infant room, each level or year they moved up the teachers were just as great, and positive and engaged--and not just the classroom teachers, but the entire support and administrative staff as well. To be honest, I often felt they were even more patient with them than myself...The easiest way for me to sum up our experience at this school would be by our kids, themselves--they love going, they get excited about going, they love learning there and sharing with us what they learn(I love that!!)even after all these years---they have never once dreaded going, or asked not to go! They often miss their friends and teachers on days they don't go and would ask "how many sleeps" until they get to see them again. At times we did visit other daycares and we never saw the same happiness or light in the kid's and teacher's eyes as we always saw at Bright Horizons. I'd go as far as to say, our family considers them family now. I honestly can't recommend them enough!
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December 2017 by Kris Hildrum
Bright Horizons is a great place! My son wants to run into his classroom every morning. They clearly give full scope to the imagination of their students--he comes home with the most interesting art projects involving interesting materials, like tape, spoons, and cups.
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December 2017 by Jessica Kapadia
We could not be happier with our experience with this BH. We have had our 4 year old there for nearly two years, and we started our 1 year old there last winter. The basic requirements of what you look for when you tour a center are met - the center is clean and secure, the front desk staff is organized, and the meals served are varied and healthy. But what sets this BH apart is the quality of the teachers (many of whom boast many years of service at the center,) the "extracurricular" services offered like Spanish class, martial arts, etc., and the curriculum which is a good mix for young kids. Cannot recommend this center enough. Look past the price tag and see all that you get for your money. We feel it's well worth our money.
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December 2017 by Brittany Don
We used Bright Horizons Kirkland for back-up care for our 8 month old. I was honestly skeptical of a chain, but Miss Olga (the teacher who is there when I'd pick up) was so nice and I could tell my buddy was super happy whenever I picked him up. Great environment!