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June 2024 by Mustafa Ahmadzai
I just visited Walgreens photo desk to buy a phone charger, and the Indian guy there ignored me, he was helping another Indian who I was a head of him and after 30 minutes he was still not willing to help me buy the phone charger.
I do not recommend this store to anyone, when that Indian guy is behind the desk, he is super rude and he is not helping customers.
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June 2024 by Zoe Salazar
The music is so scary especially in the night.. it makes people not want to enter
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May 2024 by Anonymity Moon
Workers are down right rude they don’t care how long you wait they don’t say anything they ignore you. One hour photo is a joke they just look at you and tell you after you wait over an hour for service and another hour for it print that they never printed it. I’ve never been disappointed in a business such as this Walgreens. I would recommend going to the road to Covington Walgreens it’s worth the gas and better service.
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April 2024 by ione Smith
Asked me wait for complete fulfillment on prescriptions.waited 24 hours and still not ready.
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March 2024 by Thomas D.
This is THE WORST Walgreens I've ever had the pleasure of dealing with. Every time I go there something is always wrong. It either takes too long to get through the line, they give you a hard time when they get things wrong, they act as if they don't care, and they give don't know how to communicate with other Walgreens. My last visit there had to be the worst! For some context my partner and I went to Ocean Shores for Valentine's Day. My partner forgot his meds so he called this Walgreens and they told him to reach out to the nearest Walgreens and have them give him emergency meds. He asked what was the nearest to Ocean Shores and they gave us Longview???? We started on our way before we realized how far out of the Longview was. My partner reached out to the nearest Walgreens and asked to fill the prescription and they were able to do that. They gave us only a week's worth of meds, which was enough. Fast forward to a week ago. We go to this Walgreens to fill his prescription and they tell us that we can't get it because it would be too early. They said that we took the prescription on 2/13/24 and cannot get it again until 3/16/24. We're like we only got a week's worth of meds that day and that would not cover until the next prescription. They acted as if they do not care and kept saying the same thing. We ended up not getting the meds and my partner had to wait to get his meds. We were finally able to pick it up today. Thankfully, it is not a med that is needed for life support. THIS PLACE IS RIDICULOUSLY UNCARING ABOUT THEIR CUSTOMERS!!!!
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March 2024 by Bo W.
The store has good selections for the isle that I'm in. Didn't go on through the entire store. The service was good. The music playing outside the store was so loud.
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February 2024 by Maureen E.
The pharmacy here is so busy so I try to be empathetic but this group is always so rude and have a lack of empathy on their end. I understand it's a thankless job but it really is this location. In Auburn, the experience is completely different. Will be transferring our prescriptions elsewhere.
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February 2024 by Wayback J
The store itself is fine. I'm rating the pharmacy. I cannot say a single positive thing about the pharmacy. The staff is rude, slow, and totally unhelpful. I dread going there and am looking elsewhere.
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February 2024 by Debra Mcgee
This Walgreens pharmacy is the worst. I have had so many issues getting Rx filled. The techs don't smile. The manager of the pharmacy told me to not come back to his store. I have too many issues.
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January 2024 by Debra L.
This Walgreens is the worst of them. The technicians are unhappy, the pharmacist told me to not come back to his store.
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January 2024 by Robert Berryessa
We just sat at the drive up window 4 / 10 minutes we got to the window. It was 127. They stuck their sign up for lunch. Prior to one thirty, then a young woman came and was going to help us. And older woman told her she could not help us. It was lunch time. It was a woman the pharmacist that we have had issues with before. We will be taking our prescription somewhere else. If we could file a lawsuit against them, we would for all the times that they have given us the wrong prescriptions and the wrong amount, and all the problems and issues they've caused us horrible place
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January 2024 by Kalin Karich Roethle
Great experience with the photo center leading up to Christmas! Ordered some custom calendars and they were printed quickly, ahead of the estimated time. Pickup was easy with a helpful cashier at the photo center. The whole store was well staffed on Christmas Eve with helpful and cheerful folks. Overall a great experience!
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January 2024 by Ashleigh Miller
Id give negative stars if I could! this pharmacy is beyond bad...never experienced such terrible customer service from a walgreens. Im coming back to WA after being in MO where they are known for not being friendly so I was beyond happy to return so this truly upsets me! Not only are they short with you when you have questions but they leave you on hold for hours and then pick up and hang up, no matter how nice you are to them. Called at 12:40pm, was on hold until 2:10pm when they hung up. When i listen back to the automated voice at the beginning, its probably because they have lunch break from 1:30pm-2:00pm?...and when they transfer you to their dispensory team, THEY leave you on hold for hours and then pick up, you hear them talking and then they hang up too! I called to speak to a manager, the pharmacy put me into a generic voicemail so I called the store and the manager made excuses for them so thats no help...sending my RX elsewhere, oh, and walgreens?? DO BETTER!!?
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December 2023 by Amela Okanovic
Horrible customer service
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November 2023 by mishel985
I went to pickup medication today for my daughter but they said my insurance doesn't cover. So i offered to pay cash and the pharmacist refused. I felt discriminated. She did this either because am black. I have never experienced this in my life. Was told to contact another pharmacy so they can transfer the prescription. Its past 2days since the Dr sent the prescription there. Her infection is not getting any better now that she has to wait for the other pharmacy to call them.
