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March 2024 by J
Very “RACIST AND RUDE” manager and worker at Value Village in Kent Wa.I had my dog with me and was told he was not allowed in the store, very RUDE to me in front of many customers. I told them that he is my emotional support. He uses his own blanket and behaves very well. They kicked me out of the store!!!!I've seen dogs inside the store before, but obviously the owners of those dogs is the same race as the manager and the worker. ZERO, ZERO ZERO STARS..I went to Tj Maxx and felt very welcome shopping with my dog. It was a HORRIBLE EXPERIENCE atValue village.
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February 2024 by RR RR
Overpriced items here
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February 2024 by Abdul Qader Folad
Good story
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February 2024 by Nyah Maliyah.
Dawn has horrible costumer service. She’s very disrespectful and it i felt like it had something to do with my race. Shes doesn’t know how to talk to costumers respectfully and has a mean attitude.
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February 2024 by Lisa Gaul
I accidentally dropped off the wrong bag of stuff I was going to return to a store and they found it took the time to call me and returned it. Very honest people that work there. I was very grateful!
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December 2023 by PHYLLIS M
I wish there was a zero because that’s what I would have rated.Poorest service especially from a manager who was not shy to discriminate and embarrass a customer.After returning my purchase because they wouldn’t sell to me, they even took my bag which i brought with me in the store.When i asked for my bag, they said they needed to investigate if I had stolen it from the store.I have officially donated that bag.
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December 2023 by Daryl Baker
First I love this store, however today I was treated with such disrespect. I can't speak on the inside but the man and women there working the donation line, OMG very disappointed in their attitude and their ability.
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December 2023 by Margueite Long
Worst customer service. Horribly rude employees. It's always dirty and gross. No public restrooms. I've quit donating there because of the staff. Definitely needs new management.
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November 2023 by Rachel Ott
Staff is extremely kind and well organized. Some items are priced kinda high, especially the purse section although they have slowly been getting better at it. Love this location!
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October 2023 by Tatyana Beaver
I wouldn't give them a single star if that was an option. The worst customer service experience I have ever had in my life. Their employees are rude and could benefit from customer service training. I will never visit this location or donate here again.
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October 2023 by bradley baker
I hate when I go in these stores and they got old school paper cutters on the shelf and there's little kids running around the store unattended by parents and playing with everything. One of these days some kids gonna chop his or his little sisters finger off and there's going to be a law suit against the store
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October 2023 by Andrey S.
This used to be a pretty good local thrift store. However, for the last few years, it has been going down the hill. The prices went way up. I found one item with the tag that the original store was selling way cheaper than this value village. I think they kind of forgot that this is a second-hand store. Also, the checkouts are all automated, and lines move slowly because of that.
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October 2023 by Becky P.
I stopped in yesterday and was so pleased with the service, the cleanliness and the assortment of everything!I was so happy that the back of my car is FULL of donations to be dropped off todayGood job, Value Village!
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September 2023 by WA ST
Best place for furniture! Large store, well organized.
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September 2023 by Nina Kunz
Nice,and the store is clean and the merchandise is put out nicely and organized and the employees are nice and friendly