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October 2023 by Living from Z to A
I have VIDEOS and photos of warning lights and of the truck messing up in SEVERAL times and in different ways as we drove across the country. PLUS we booked well in advance and at the last minute they didn’t have the truck and sent us to Tacoma and then south of Tacoma to finally get it. I sent emails to U-Haul twice asking for some kind of a refund or even a response and NOTHING. Will not use again. Go with one of the other companies.
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August 2023 by Carson Tso
rubbish google map
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August 2023 by Shalonda Baldwin-Miller
Over charged me for the most ragged truck that was on empty, then charged me for the fill up?
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April 2022 by James Lower
The vanwas cleaning sanitized
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November 2021 by Jay Charland
VERY GOOD PEOPLE
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September 2020 by Wilton Waguk
You absolutely don't wanna Rent here. Every uhaul are rippoffs but this one is worse. Don't go here. If you don't look rich don't go here believe me. I rented a pickup truck saturday 09-05-20 at about noon in Kent Wa 98031 Totem Branch. I am so disappointed at Totem branch because when i get the instruction on the drop off I was told if I forget to do the mobile check out she will take care of it and I wont be charged for it because she will be in Sunday Morning to take care of it. I could have done mobile checkout no problem if she wouldnt have said anything else. This branch I wouldn't recommend to anybody.
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August 2020 by kristine wiles
Nice people
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April 2020 by Jacquot Kingmartinez
Thanks U-Haul
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May 2019 by Dustin Matthews
Do not rent uhauls here. I came back to check the truck in and Cedric said he would check it back in later because he was really busy. We were charged $10 cleaning fee for a open bed truck that was dirty when we received it. It would have been great if the attendant could have checked it over with me and then I would have cleaned it more if it was needed. Don't rent from here if you would not like random charges added to your bill.
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May 2019 by Robert Matson
For rental equipment
