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July 2023 by Norberto Lim
swap my old Samsung Note 8 to a brand new S23 ultra 5G. Staffs are knowledgeable and nice.
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June 2023 by Doris Kemp
The experience was excellent. Jam and Brandon was very knowledgeable on what the problem was and fixed it immediately. Great service.
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June 2023 by Emily Phannguyen
Super nice & friendly. I bought a screen protector and they applied it very quick with no bubbles!
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May 2023 by Dorothy Williams
Store was bright and welcoming. Was helped by Jam very quickly. He was knowledgeable and helpful. Transaction went smoothly. They were having a special event and I got some AT&T swag! Very happy with my visit.
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May 2023 by Skye Snowden
I just got back to the states and wanted to activate my old number. Brandon set everything up for me in less than five minutes. All the staff were so kind and helpful! Thank you so much! And thank you AT&T for holding our stateside numbers while we’re oversees in the military. I missed AT&T so much.
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May 2023 by XTrue MarksmenX
Jam was the one that helped me and my wife. Very friendly, knowledable and understanding. Overall great location and customer service!
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April 2023 by Christal Cabebe
Rayanna at the Kent 104th location was terrible, didn’t help me at all, it was like I was an inconvenience to her, wasn’t welcoming, told me false information about how to get my phone repaired, she sent me out to another location only to find out that they don’t fix my phone. Terrible customer service, terrible knowledge about her company, terrible work ethics. Don’t waste your time, walk aways if she is the one that is going to help you.
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April 2023 by Prank : Exploring Nature
Worst customer experience ever. Brandon was rude and not helpful at all. It looked like customers are an inconvenience to him. I could give negative starts if possible. I highly suggest to go somewhere else. At&t should really work on the selection of their sales representative.
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April 2023 by Parvin Singh Panesar
Excellent attention to the problem. Quick solve. Glad I visited here, instead of spending time on the customer service call.Brandon is excellent
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March 2023 by High Flyer
We wanted to switch from T-Mobile to ATT so we went in and got a quote. The associate gave us a breakdown of what we were expecting to pay. We were happy with the quote and decided to switch to ATT. When the bill came in there were multiple charges that we did not sign up for (insurance, upgrade features). I've been at ATT for 2 months now and I am already regretting it. I was only able to get partial credit for those overcharges. Beware of this store and their deceitful practices. They will tell you one thing and secretly add features to your account. Please double check your account breakdown if you decide to go to this store.
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March 2020 by john doty
The employees were super helpful and did a great job of getting me the phone I wanted
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March 2020 by Dale Sheeler
This store is awesome. Gustavo is very knowledgeable of all of the products and answered all of my questions with a smile. They were able to set me up with a phone and plan that fit my lifestyle. Highly recommended, great customer service. Will be returning for future business.
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February 2020 by Ml L.
The store manager at this store is very rude and unhelpful. The way he interacts with employees are not right and he needs HR to to deal with him. I would really appreciate it iff corporate has a real talk with him. I would like him to be fired as he acts very unprofessional........
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February 2020 by vaivao semisi-tupou
Service is bad, change staff all the time
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January 2020 by Daniel Rhodes
They need to step up their game!!!!!???? Too many damn dead spots. Considering Verizon.
