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March 2024 by Bob Murray
Dalton was great! He was a clear communicator and resolved the issue in record time. Excellent service.
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March 2024 by Kelsey Wyld
These guys rock! During the recent cold snap, our pipes froze and burst and we were without water for a week. Since this was happening all over the city, we were having a really difficult time finding any plumber who was able to make it out to us to help. But even during this super busy time, Robert was able to come out and take a look the day after we called. We appreciated how upfront he was about how extensive the plumbing issue was in our house and how big of a project it was going to be to fix. Robert and his crew (Dalton, Tucker, and one other I think that I don't quite remember the name, sorry!) spent multiple days completing our repipe with insulation/shower valve replacements/etc. They communicated with us closely each step of the way and worked long hours to get the (difficult) job done as quickly as they could. They also made sure to clean everything up well after they finished. The price was very fair for all the work done. They did a really amazing job and made us feel at ease throughout the whole process during that stressful time. We're happy to have some reliable, knowledgeable and friendly people to call in the future with any more plumbing issues!
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July 2023 by Google user
I called them as my water heater all of a sudden switched off. They were prompt and sent in the technician later that day. Upon inspecting, the technician said that there might be an issue with the air circulation, and he will need to take the heater apart. He quoted me around $700. Since the heater was already 10 years old, I asked him to quote me for a new heater and paid him for the service. Later that day, I tried igniting the gas controller myself and followed the error code to search the internet. I found plenty of posts suggesting the issue with the overheating and a simple reset will suffice. I tried that and it started working and it still works after many days. Either the technician tried to rip me off or he wasn't aware of this. Either way, I wouldn't suggest doing business with them.
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July 2023 by Jebarson
I called them as my water heater all of a sudden switched off. They were prompt and sent in the technician later that day.Upon inspecting, the technician said that there might be an issue with the air circulation, and he will need to take the heater apart. He quoted me around $700. Since the heater was already 10 years old, I asked him to quote me for a new heater and paid him for the service.Later that day, I tried igniting the gas controller myself and followed the error code to search the internet. I found plenty of posts suggesting the issue with the overheating and a simple reset will suffice. I tried that and it started working and it still works after many days.Either the technician tried to rip me off or he wasn't aware of this. Either way, I wouldn't suggest doing business with them.Service: Water heater repair
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March 2023 by Stacy Owens
Had a water main leak in our front yard. Had 2 companies come give us a bid. Rush Plumbing came in at more than $1000 less than the other company, did what they said they would on schedule. Good communication, friendly service.
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January 2023 by Tom C.
Our water heater suddenly stopped working. Rush Plumbing was true to their name & came to my house ASAP and fixed the heater. The existing heater was getting old, so I asked them to order & install a new heater, and they did a great job of that, too. Highly recommended.
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November 2022 by Janardhana K.
They collect all the personal information and then just before ending the call, they quietly mention about the huge charge to just come out. When asked why didn't you mention about the charge before collecting personal information, her answer was that we always collect personal info of all the customers before we mention about the charge so that we have your information. Not sure what they will do with the personal info. Stay away from these sketchy businesses.Edit: this is a response to the response by this business: in order to evaluate whether you service the address or not, you only need address. You don't have to collect first and last names, phone number, email ID. Your response shows and proves that you are a sketchy business. And we have to take your word that you destroy addresses at the end of the day. Yeah right, seems legit. Let this be a warning to others to stay away from sketchy businesses.
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November 2022 by Mindy McClean
Rush Plumbing always takes great care of us! I had such a great experience when they RE-piped my galvanized plumbing, installed a shower and wet bar (among other things), that as a real estate agent I recommend them to all my clients as well. They make me look good!
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September 2022 by Tim C.
Was driving in white center on 9/22/22 @ approximately 8 pm and there truck didn't stop at the stop sign and almost hit us and then continued to drive recklessly through white center the license plate on the truck was rush 4
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June 2022 by Clare C.
Rush has been to our house for three separate jobs. Currently they are working on two jobs that two other companies said we would have to replace fixtures and go through drywall. Robert came out and fixed one of the fixtures and is currently fixing the other. Here's the kicker. The first two companies bid $10,000, including drywall, Rush is getting the job done for well under $2000. Rush is repairing the fixtures instead of replacing like the other big name companies bid. The other companies couldn't even find the name of the maker on the fixture. Robert knew the maker and showed me where the name was located on the fixture. So Rush fixed the problem for one fifth the price of the big companies because of their knowledge of plumbing and their ability to fix and repair as opposed to knocking into walls and totally replacing the problem
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June 2022 by Liz Jacquez
Rush Plumbing were quick to take of my plumbing problem. Professional, cleaned up afterwards. No surprise costs. They will now be our go-to plumber!!!
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June 2022 by P W.
Robert has been my plumber for over ten years and I've always been happy with his work and communication. I had him out to my place today for another job and I happened to see the mix of reviews here and wanted to finally write a review, as well as give some context to a couple of the negative reviews around pricing.Robert is a bit more laid back than other plumbers I've used which is more a match for my own style. He doesn't mind my looking over his shoulder and asking a lot of questions. He doesn't mind my attempting my own repairs first if it'll save me some money. He is honest with what needs to be repaired and what can wait. And while a lot of plumbers are pushy with either a membership program or preventative repairs, Robert is happy to go with the flow. He gives me my options, I choose what I want, and doesn't take it personally for what I choose not to do. Most of the tasks I have for him are tiny, and he's never complained or failed to show up. That's why I really like working with him. Rush is also a small plumbing operation and I've only ever had Robert out to my place. I like that I can get to know the people working on my home and they get to know my home and my preferences. With the bigger outfits that run many trucks and contractors, you never seem to get the same person twice. Robert and I share some passions and we spend time catching up every visit. There's a trust level built up over time. Now onto cost. No licensed plumber who is any good is cheap. I've only worked with a few, but they all charged "book rates" for common tasks which state a flat cost for a specific repair regardless of time. Yes, all these prices seem excessively high given how quickly most tasks take to complete, but that's what the market will bear unfortunately. And even worse, most contractors prefer to do big jobs/new construction and refuse to come out for small ones.But like I said earlier, you can save some money if you do some of the labor yourself. For example, I had a sewer line issue which required excavation of the sewer pipe. Robert did the locate for me of where the problem was, told me where to dig and quoted me what he'd charge to do the digging. Well, when I saw that quote, I rolled up my sleeves and dug out all the pipe myself. He didn't mind/care, and I suspect wouldn't have enjoyed spending half a day digging a big hole regardless of the size of the bill.Anyway, Rush is a small honest and low pressure plumbing company which is what I have really grown to appreciate compared to the slick/larger operations with TV commercials and all that.
