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September 2023 by Madison Hayes-Julka
Very nice place! I went to get a fill and plan on using them as my new normal spot! I really liked the people and the job they did. Thank you!
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September 2023 by Aisha Pleasant
I’m shocked!!!! Turned away for a full set at 4:15pm today! Today is Thursday, August 31. This is my normal nail shop that I visit every 2 to 3 weeks and I went in right after work today to get a full said there were ladies sitting getting pedicures and someone getting their nails done, and the older lady that I do not recognize or know told me they could not give me a full set done today and told me to come back tomorrow. I asked her if the owner Tina would be there when I came back in the morning and she told me the owner was on vacation. Tina would never turn me down or turn down a customer at 4 o’clock in the afternoon. I’m very surprised at this! 3 hours before closing and you refuse a RETURNING CUSTOMER? Tina is usually the only one that does my nails and does the best job in my opinion so I will find another place to go to until she returns.
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October 2022 by Miche Stewart
Of all the nail salons that I have visited in Kent, this is my favorite place. I won't go anywhere else again. THANKS ?!Services: Manicure
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October 2022 by Stewart Miche
Of all the nail salons that I have visited in Kent, this is my favorite place. I won't go anywhere else again. THANKS ?!Services: Pedicure
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September 2022 by Allyson C.
The customer service was great. The quality is lasting and the people (both staff and clients) are friendly. We had a positive experience and will be back soon.
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July 2022 by Taylor V.
I cut the tip of my nail off while peeling a sweet potato. Luckily Royal Nail Spa was right down the street. I gave them a call and they said to come in. They did a quick and great job fixing it. I am suuuper particular about my nail shape and when I saw how perfectly square she made my nail, I was impressed. All she needed to do was fix the nail but she went above and beyond. I will definitely come back get a manicure if this is how clean a job they do!
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June 2022 by Tina B
I really like this place, I've come here multiple times and they always do an awesome job. My nails are always shaped just the way I wanted, there is a great selection of color and style, and I never feel like I'm being rushed out the door.
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May 2022 by Alana G.
I've been dreading getting my nails done because the area I'm from literally has the worst nail salons and have hurt me many times. Royal nail salon was great!!! They were so gentle the entire time, the leg massage almost made me fall asleep! So glad I went here during my visit to Kent!
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April 2022 by Sahra M
These are the nails I walked out with worst nail salon I have ever been to waste of $80 very unprofessional and sloppy with their work. The polish isn’t even coated on right they aren’t shaped right and very thick and bulky. The white design is what they offered when I told them I wasn’t satisfied. Which is ugly also they consider these long nails when you can clearly see they are short my friend got those super long nails and paid the same amount as me which doesn’t make sense because if that was the case I could have got them long like here’s instead of paying $80 for short nails. Don’t waste your time or money coming here I wouldn’t recommend to anyoneServices: Pedicure
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March 2022 by Dianne D.
Nail tech was nice, service was quick, shellac not so great. I got a shellac manicure which usually lasts at least 2+ weeks no matter what salon I go to. In less than a week my manicure was chipping and completely peeling. I will say I do wash my hands a lot because well..Covid & I'm a mom to an infant. But even so, my mani should not be falling apart already.
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February 2022 by Jennifer deQuilettes
I left half way through with my "shellac manicure" because they refused to give me an actual manicure. They call it a shellac manicure but they just paint your nails, there is no actual manicure occurring unless you pay more (clean cuticles and basic nail clean up). It's outrageous what they want to charge for something I can do at home. I walked out and went in search if a better salon. I am a very loyal customer if you don't try and rip me off. Don't advertise it as a manicure if you aren't going to give an actual manicure.
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February 2022 by Sophia P.
This was my first time coming and it was a great experience. I got matching gel manicure and pedicure. The ladies were very friendly and careful while doing my nails. I wish I lived closer to this nail spa because they did such a great job.
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February 2022 by Tatyana A.
The original color I wanted wasn't available in shellac so they tried to mix two colors to get the color I want. It didn't work in the end, but appreciate their effort. I'm putting two stars because of the quality of my mani/pedi and hygiene concerns. I'll start with the quality. I told them I wanted my nails and toenails to match so they gave me colors to pick from that come in shellac and regular for my toes. It wasn't until I got home that I realized my nails do not match. Additionally, the lady doing my toes didn't bother to make sure my entire nail is painted. When I got home, I realized the sides of my nails weren't painted, and the paint job was lumpy and inconsistent. Now On to the hygiene concerns. They had me place my feet under the UV light table so my toes were dry. After 10 minutes, an employee came up to me and said "can you leave?" And proceeded to take off the toe separators and salon slippers that they provide. I thought that was weird because every other salon lets you walk out with them. After taking the salon slippers, she placed them back into the basket with all the other slippers for them to be reused. Disgusting. A shellac mani and regular pedi came out to $60 so the pricing is fair; however, the quality of work and sanitation is definitely questionable.
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February 2022 by Kimberly M
I have been a long term customer. 15 years to be exact. If Tina does my nails they turn out great. If Hannah does my pedicures they turn out great. What I don't like is if anyone else does my nails they cut corners. They don't soak my gel polish off they drill it off. I bring my own gel polish and I am being charged gel prices. Make that make sense. I got no designs just polish. I bring my base coat, color and top coat in. I was charged $45. This was upsetting to me. My pedicure wasn't even that great. Their chairs don't work correctly most of the time. The lady stabbed me in my toe and a week later it finally feels normal again. I would rather do my own nails than pay $45 again.Service: Pedicures
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December 2021 by Sonya W.
I called to see if they could get me in same day and she did. It was efficient kind service without being rushed and super sweet all around. I was given a pedicure just as I had asked and the massage was great. Just perfect. I love my pedi and will definitely be going back there as long as I'm in the area. Thanks For the love !!
