Road Runner Sports has over 35 years of experience in helping customers find the best fitting running, walking, and training shoes. The store features the PERFECT FIT ZONE, offering a fit analysis to identify the perfect shoes, socks, and insoles. Customers can enjoy benefits as part of the VIP Family, including 10% savings every day, free shipping, and a three-month trial period to decide if they love their purchases. The staff is known for their knowledge and patience, assisting customers efficiently and creating a positive shopping atmosphere. For example, one customer praised a salesperson for being helpful and allowing them to try on various shoes. The store also supports the community with events like race packet pickups and high school team nights. Customers appreciate the hassle-free exchange policy, as seen when a young shopper received help selecting a new pair of shoes after an issue with a previous purchase. However, there have been some concerns regarding changes in the VIP subscription pricing. Overall, Road Runner Sports is recognized for its great customer service and commitment to finding the right footwear for every individual.
Quick service. Ken provided excellent running shoe advice.
May 2024
Walked, ask for the type of Hoka’s I had before, they brought me a pair, perfect fit. Under 15 minutes shopping. Great place to buy footwear for walking or running. No I don’t run…it makes me tired.
May 2024
My son went into the store without me regarding a pair of shoes that began to fall apart after 3 months of wearing them. Not only did they allow him to exchange them hassle free, they helped him pick out a new pair that would suit his running needs. They gave him the help and attention he needed in the midst of a busy Saturday.
