-
December 2023 by Jean
This Petco has the food I need for my cats. I feed them wet and dried food. A female employee was very versed on this. I so appreciate her help.
-
October 2023 by Deva Bennett
Melissa was amazing! She got my dog right in. He was so happy after she finished. Melissa also helped me get a great price on a dog crate. Devon the cashier was also a wonderful source for help getting everything I needed! Wonderful people at this store!!!
-
October 2023 by Elisabeth Cole
The checkout clerk was very helpful me decide which flea repellant to buy. I appreciate it!
-
October 2023 by Catherine Rose
I took my two girls in for grooming today. I was the first one in the store and the manager was very friendly. When the groomer arrived, she told me I had mistakenly booked one of my dogs for a different day, and she was completely booked up. I was so bummed. But then she told me she could actually do both today, and rescheduled my appointment for today. She got the dogs done in record time, and my girlies were so shiny clean and fresh smelling! I meant to ask her name because I'd really love to come back to this specific groomer again, thank you so much!
-
September 2023 by Richard Wagner
I drove to Petco because the product was noted on the website for $18. When I pointed out this discrepancy the clerk indicated they will match any web site with lower prices. That is NOT the point, but …
-
August 2023 by DJ Jones
I was followed around the entire store by numerous employees-not to try & offer assistance, but because they were watching me thinking I’ma possible thief. It made me feel extremely uncomfortable. I didn’t even get what I went there for because I just wanted to get out of there. The workers need to work on their customer service skills (or lack thereof)…. Do better, Petco.
-
August 2023 by Noel Murphy
My dog decided to roll in something that was very unalive and fragrent to say the least. I stopped in at this petco for some shampoo on the way home with said stinky dog and they told me to bring in the smelly hound and use the wash area they had built in. My dog now smells...better....and the Petco smells...worse, but A big thanks for saving my cars interior!!!!!
-
August 2023 by Teresa Samu
Nothing priced right, no groomer on and found prices to be anywhere from 5to12$ more than other stores. I'm only giving 3 stars bcuz the cashier was very very nice.
-
July 2023 by Robbyanne DeBlanc
Grooming appt made last month for this Friday was cancelled per text to me. I went in and told them this they said their groomers were fired or quit.
-
June 2023 by Rich S.
It's okay, it's a Petco. Prices are high for pet supplies and their fish never live too long. I'd suggest Midway fish and pets down the street. I still come here to check it out and when in a pinch for aquarium stuff. I've used the restroom here several times, even during the Covid boom, but now they won't let you. So basically the place is kinda wack. I'd give 1 star but the company donated a ton of money to Three Pitties Rescue which is commendable.
-
June 2023 by Roger Eppich
Absent local management*addendumAnd the response tells that they will blame the front line workers for Managements complete failures. It is not the front line workers that are the problem, it is corporate having no idea what they are doing, the spreadsheets are not reality, customers are not an unlimited resource.
-
May 2023 by Cindy C.
I won't be back to this grooming salon ever again! This is the ugliest hair cut that my chow ever had in his life.
-
May 2023 by Vy Luong
I’ve had no issues with this Petco up until today. We go there quite often to restock up on cat things and the workers are usually great! Today I received unsolicited advice from a worker pretty much stating that the prescription diet I have my cat on after having a urinary blockage “isn’t good” and she doesn’t recommend it due to recalls. I have worked in vet clinics and in animal shelters so I know better, but receiving advice from someone who has no true background can be harmful to someone who may not have that much knowledge and take what advice is given as face value. Please be aware that if you are not a vet it is not smart to be telling customers what they should or should not be feeding their pets. I’m confident my vet and I know my pets best. I understand she probably was trying to be helpful, but it wasn’t helpful, more offensive than anything.
-
May 2023 by Kayla Conner
The checkout staff is wonderful, the aisles are a little tightly packed for their own carts, and the manager is a little bad at picking up when someone is tired of the sales pitch and want to be left alone...So a standard experience, though getting in and out of the parking lot with people running the stop sign is the worse part!
-
May 2023 by Milan Havranek
My grooming tech Rylee was very professional and sweet to my puppy Willow. Highly recommend Kent,Wa Petco to everyone. Thank you see you soon.
