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February 2024 by Xibee M.
This is the second attempt I made to schedule just a nail clipping for my dachshund. 1) Their app would not allow you to schedule JUST NAILS BEING CLIPPED, which is all I ever need. 2) You can't reach them by phone. 3) I was close so just went there. They said we could see someone in an hour. I waited an hour, walking my dog in their parking lot and freezing in my car. 4) At the hour+10, they were still not ready. I asked for the restroom and they HAVE NONE. After my hour wait this was not cool. And it was impossible to even sit down inside, as they have no chairs or waiting place. I left and won't be back.
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February 2024 by Aman Grewal
In my experience with @Petco, their Vital Care program has been a major disappointment. I was not informed about the one-year contract and ended up spending more money on the membership than I got back in benefits. On top of that, their customer service is terrible, with hold times on the phone exceeding an hour. Overall, I would not recommend their Vital Care program to anyone.
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January 2024 by dean r.
In my experience with @Petco, their Vital Care program has been a major disappointment. I was not informed about the one-year contract and ended up spending more money on the membership than I got back in benefits. On top of that, their customer service is terrible, with hold times on the phone exceeding an hour. Overall, I would not recommend their Vital Care program to anyone.
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January 2024 by Ryan H.
It's small, they don't have everything you might be looking for but the staff are very friendly.
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January 2024 by Chris Zondlo
Small and lacking but nice people
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November 2023 by Susan M.
I have been bringing my dogs here for grooming for years. Now, we are told that our older dog cannot be groomed unless he has been seen by a vet within the last year. I made appointment over a month ago and was never told anything. Had I been told, in advance, this would have been done. You've lost our business.
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November 2023 by Christy M Marble
Worst Petco ever, filthy, lies about stock inventory, then makes blame excuse when confronted with it....not one employee greeted any guest the 30min I was in there, not willing to help.... they didn't know the donation gift system and member rewards....I will go out of way in future to get items elsewhere... wish I could give zero stars
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November 2023 by Thomas L.
Nobody ever at the register. Plan to wait in line for 10-15 minutes for no good reason.
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October 2023 by Chad Lawrence
I got free coupons via an email for something like $5 of free dog food, awesome!That will be $0.53 cents please, sir.Look, free is free, but don't charge me tax. I would not have bothered to go if I knew what I know now.
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September 2023 by kyle mckendall
The curbside and pickup processes go very smoothly. We've had to use these due to covid-19 and being very susceptible. We appreciate Petco for implementing these systems. This location has been great to work with. They are always friendly when we get there. Plus our orders are always accurate.
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September 2023 by Mike R
Great care from Ashley for my 4 legged daughter!Can’t appreciate enough her patience and positive attitude during the appointment.We are sure coming back!
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July 2023 by Zurdap S.
I was tasked with caring for a beautiful Black German Shepard after her owner , a life long friend passed a couple years ago. I live in an apartment so it's impossible to get groomers to do house calls.I took Pup to Petco as a walk in and Ann was fantastic. She checked us in in minutes, gave us some excellent advice and in no time had my girl looking as sharp as ever. I have an irradict wirk schedule so time off isn't conducive to making appointments. The walk in was smooth and the staff awesome
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July 2023 by Crystal “Crystal” Shook
When they have the vet there on Sundays, it was way better with the enclosed room for the pets to get checked out. All the other pets around scares my cat. Other than that, all staff are very friendly and helpful
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July 2023 by Andrew Wagner
What a disappointment.I went in for liquid hip and joint supplements, liquid CBD, and aquatic plants. I walked out with nothing.First off they didn't have either of the dog products I was looking for AND their small selection of aquatic plants were all pretty much half dead... I understand that they probably don't sell many of the plants, but don't try to sell poor quality ones either... My last three experiences with petco have been very poor. I'll probably avoid from now on and choose to shop somewhere that has all my product needs.
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July 2023 by Carolyn Franklin
Loved the large variety of Betta fish's. I did however go a little over board when picking the fish food.....I have shared a pic of the live I repeat LIVE BETTA BUGS FOOD!!. It hold 1,000 of these bugs?