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February 2024 by Brendon L.
Yall gave my friend the wrong fuel pump and won't take it back . Not good . His names Nathan
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February 2024 by terry wegner
They have parts that other stores don't have
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January 2024 by Rallie Gonzales
Steven went out of his way (figuratively and literally) to help me with replacing my car's battery. Either he or James will provide you with the excellent service for your needs. Highly recommend going here.
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December 2023 by Mohammad Fahim Karimi
Great customer service
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December 2023 by Jasin Pillow
$88 dollars for windshield wiper blades ??
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November 2023 by Mark Bryant
One of my sources for good quality parts/filters/fluids and batteries.
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November 2023 by Candie Meyer
I had to purchase a new car battery and they even hooked it up for me. Super helpful and great customer service!
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September 2023 by Nicole “NikkiBaby671” Baby
Every time I come to this O'Reilly in kent with my man.. this gentleman name Stephen he is so awesome... I would rather not just have anyone help me and my man, but him... He is very knowledgeable, friendly, with great customer service.... I highly recommend anyone to come here and request to speak to Stephen as he has been so great with us... The other day, before going into the store, I spoke to another guy, but he was not as friendly and knowledge as Stephen.... Stephen, you have been awesome and very loyal to us as your customers... You deserve not only a raise but also good customer services employee of the year!! I do hope the owner or corporation of O'Reilly sees ? my review of how great and a hard worker you are!! HANDS DOWN THIS IS THE ONLY O'REILLY STORE IN KENT ILL COME TO!! THANK YOU, STEPHEN, FOR YOUR GREAT FRIENDLY CUSTOMER SERVICES!!
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September 2023 by Nicole “NikkiBaby671” Ocasio
Every time I come to this O'Reilly in kent with my man.. this gentleman name Stephen he is so awesome... I would rather not just have anyone help me and my man, but him... He is very knowledgeable, friendly, with great customer service.... I highly recommend anyone to come here and request to speak to Stephen as he has been so great with us... The other day, before going into the store, I spoke to another guy, but he was not as friendly and knowledge as Stephen.... Stephen, you have been awesome and very loyal to us as your customers... You deserve not only a raise but also good customer services employee of the year!! I do hope the owner or corporation of O'Reilly sees ? my review of how great and a hard worker you are!! HANDS DOWN THIS IS THE ONLY O'REILLY STORE IN KENT ILL COME TO!! THANK YOU, STEPHEN, FOR YOUR GREAT FRIENDLY CUSTOMER SERVICES!!
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April 2023 by Vincent S
I've always dreaded going to auto parts stores. They tend to be pushy and talk down to you if you're not a mechanic.Not these guys.I needed new taillights. They found me the correct ones AND installed them.I needed a new car battery. They found me the correct one, gave me a fair price, AND installed it.These guys are friendly, knowledgeable, and professional.I highly recommend O'Reilly in Kent for all of your auto parts needs.A special shout out to Tyler and James for being so awesome!
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April 2023 by Daryl Wheeler
In both stores they were very helpful and help in getting what I wanted
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April 2023 by Vincent
I've always dreaded going to auto parts stores. They tend to be pushy and talk down to you if you're not a mechanic.Not these guys.I needed new taillights. They found me the correct ones AND installed them.I needed a new car battery. They found me the correct one, gave me a fair price, AND installed it.These guys are friendly, knowledgeable, and professional.I highly recommend O'Reilly in Kent for all of your auto parts needs.A special shout out to Tyler and James for being so awesome!
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March 2023 by Elise Walker
James was amazing. He was so helpful and got us on our way. Thank you so much for the amazing customer service.
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February 2023 by Wendy Hawkins Korona
PHIL was my attendant. HE WAS AWESOME!!! He went OVER & ABOVE to serve me. It was a cold morning. I hit a curb driving through fog on 256th that flattened my tire. I made it to O’Reilly’s. A sweet man came over and changed my tire there at O’ Rallies in Kent for me. But my spare would not hold air. That’s when PHIL came out to help me!!! I bought a large can of “Fix-a-Flat. I couldn’t get the cap off the stem (it was very cold and the stem turned as I turned the cap). PHIL came to my rescue. Not only did he get the cap off, he filled my spare with the product to no avail. PHIL noticed that the tire was not on the bead. PHIL used his mechanical knowledge and fixed my spare. I attempted to buy some “SLIME” to add to the spare to seal it—my credit card I had declined, and PHIL bought the can for me with his own money —he said “I didn’t even take the employee discount” lol. I am so GRATEFUL for PHIL who helped me that cold morning!!!I was able to make it to AM/PM to add more air. PHIL deserves recognition for his excellence services that day!!! THANK YOU PHIL!!!WENDY
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February 2023 by A
Nice employees but this is the second time I will have to return something because they sold me the wrong part. What’s the purpose of asking for my car information if I just get the wrong sizes for things?
