O'Reilly Auto Parts Store #2503 in Kent, Washington, offers a wide range of auto parts, tools, and accessories. Located at 10105 Southeast 256th Street, the store provides helpful services such as free battery testing, wiper blade and bulb installation, and Check Engine light testing. Customers appreciate the store's ability to resurface brake rotors and the availability of a free Loaner Tool program, which requires a refundable deposit. The staff is known for being friendly, knowledgeable, and professional, making shopping a positive experience. Many reviews highlight the excellent customer service provided by specific staff members, especially one named Stephen, who is praised for his friendliness, knowledge, and dedication. Customers feel comfortable and confident asking for his help, often requesting to speak with him during visits. His professionalism and helpful attitude stand out as a reason for loyal patronage. Customers also mention that the store staff successfully find the correct parts, offer fair prices, and install items like taillights and batteries efficiently. Unlike other auto parts stores that may be pushy or dismissive, this location is noted for its respectful and helpful service. Overall, O'Reilly in Kent is highly recommended for its friendly staff, quality service, and comprehensive auto parts offerings, making it a trusted choice for local vehicle needs.
James the manager was really awesome! I came in to get my rotors resurfaced, they didn’t workout the best, so he went out of his way to pick up some new rotors for my car, and didn’t charge me extra. 10/10 service!! I would come back again!
March 2025
Being an ambulance mechanic and needing parts for my own vehicle there was a mistake on my end and Joshua and was very professional about it and took care of Me
March 2024
They're actually very friendly at this location as opposed to the one over in Renton by the Fred Meyers store...
