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November 2023 by 모구리
Worst ever service. DO NOT GO THERE. A young lady charged me an extra $10 for some useless HD video view service and did not give any notification or explain about it before I paid with a card. She did not pass me sign pad or card reader so I didn't know they charge extra. Emp ID is MMU705. Please train employees there.
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November 2023 by Ahmad Siyar
Sold products without being able to explain the price breakdown.
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August 2023 by Victoria Cortez
Not a good place to come to. The service is horrible!! So disappointed. I came in to ask about getting a new phone bc mine broke and the lady that was helping just said to scan a QR code. When I walked in I went to the counter and started talking to the first lady that was there and she just looked and me and said absolutely nothing. So another lady stepped in and they both don't know how to do their job. If I could give this place 0 stars I would. Do not come here.
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April 2023 by ateequllah ibrahimkhil
Not good customer service they don’t know how to solve issues. It’s better to go somewhere else.
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April 2023 by Tarah Brizzi
These girls are always so friendly and last time I was in let me know that when I switched my plan over the phone they did not include something that was promised by the supervisor at the call center. Good lookin out ladies, thank you!!
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January 2023 by Grace
Friendly staff! :)
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December 2022 by Eddy Hernandez
(Translated by Google) First, the equipment that they offer you does not serve the internet either and they come out that they are the antennas and they tell you that they will not charge you for changing their equipment and it turns out that if they charge you, you call them and they do not answer. Bad service from Kent and 104(Original)Primera los equipos k te ofresen no sirven el internet tampoco y salen que son las antenas y te dicen que no te cobraran por cambiar sus equipos y resulta k si te cobran les llamas y no contestan mal servicio la de kent y la 104
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November 2022 by Larry jesùs De la hoz
(Translated by Google) They do not solve absolutely any claim in a Rento wa store, the clerk charged me a phone that was free to open a new line, apart from that I block one of the 4 lines that I have to put the new one(Original)No solucionan absolutamente ningún reclamo en una tienda de Rento wa el dependiente me cobró un teléfono que era gratuito por abrir una línea nueva, aparte de eso bloqueo una de las 4 lineas que tengo para meter la nueva
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October 2022 by Mickie Barrio
Manger there on 9/25 in the afternoon is lazy with hella attitude . Went in for help seems like she didn’t even know anything she was talking about and said “call your bank” but just went into a different store and they fixed the problem within 10 seconds of being there. Fire her and pay someone to do a batter job then that wack lady.
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August 2022 by Ronnie Gates
Always friendly and courteous service. The store I frequent has given me outstanding customer service for years.
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August 2021 by Charline Hema
GOOGLE needs to update the stars option.I'm giving this SPECIFIC location ZERO stars. All BS here. I took a chance today exploring Metro only to regret it 2 hours later. Never Again. Waste of time and money. Now I am waiting for my refund, YUP it's that pathetic.
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June 2021 by Alex Schermerhorn
I came in to switch over a broken phone to my spare phone and they did it within seconds and replaced the screen protector on my person line. Sumrun was doing a great job. She was very helpful. Thank you
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February 2021 by Aaron Nguyen
Closed for good, don’t bother going here. They didn’t update google map yet
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September 2019 by Christina MrsWard
My son and I had a great experience with Alonzo yesterday. From the moment we walked in he was ready to help us and really did all that he could to get us the best deal excellent customer service and the store is clean, well lit and have a larger variety of cell phones and accessories. Five stars is not enough for our experience, thank you so much Alonzo. My husband and I will be back for our upgrades soon
