-
October 2024 by Ayooo Chill
I would like to say thank you to Brian in the Kent office for taking the time out to hear my complaint about how I heard a noise from the front end of my car that I had never heard before. He took his time and came outside and asked me to drive around so he could hear the noise, well the noise no longer was there and it could have all just been from sitting there for a day or so maybe just been rusty who knows but Brian is truly a great guy who listened to me and even gave me a hug at the end as he seen my frustrations (this is not the only time I've had to get my car out there due to the lack of parking in these apartments) so I want to thank him for making me feel like I wasnt just a nobody and making me feel better made my day a lot better. Thank you very much Brian!! And it says veteran owned so if you served thank you for your service and thank everyone else for theirs who works their. BRIAN IS TRULY AN AWESOME GUY!!!! Treated me with respect! All I ask for.
Now that it’s 2024 I absolutely can’t stand this place they come to our apt complex drive like sharks tow low income cars and for half a mile charge 500 plus they are all rude my complex and them are profiting off our low income selfs me myself had my car towed over 10 times in my 9 years that’s not with the loss of car I had which had tabs! My husband was killed over the way they tow cars in my complex I have videos of kids crying on back of the tuck! They have been doing this for years! Just got a car towed today the manager said I keep seeing the car that’s why they towed it! Over 500 nearly 600 quoted 3 different numbers!!!! Avoid at ALL COST WORST PLACE EVER!!!!!!!!
With love,
Megan
-
October 2024 by Chris Woodward
I live at Silver springs apartments in Kent and we went to an open parking parking lot Sept 1st 2024 so no more reserved spots or being towed for being in someones spot.. So I thought.. I wake up around 9:30 pm Oct 5th and I keep both my trucks parked right outside my apartment window so I can keep an eye on them and I realize one of my trucks is gone. Stolen in fact.. Immediately I'm thinking my truck is already stripped or being used for some criminal enterprise , so I call the police and they tell me it's been impounded by Lynn's towing .. I'm like why would they tow my truck. WHY?? Come to find out my neighbor decides that that is still his spot and calls Lynn's to have it towed (even though I've been parking in that spot since Sept 1st. ) Sure he showed them an expired no longer valid tow card and Id. Which is required but why wouldn't the driver and the dispatcher know that it's open parking?? She claims to be only a weekend dispatcher and didn't know..That's not really an excuse and why didn't the driver know that it's open parking there? They had to have known, they are just so eager to exploit and take advantage of people which can clearly be seen in their way overpriced tow bill which would have been more had my truck had to sit there all weekend.
So after 3 or 4 phone calls to Lynn's and being hung up on once they finally realized their mistake. Shawnee agreed to meet me at the tow yard that night and release my truck at no charge for their illegal tow. I get my truck and definitely check it for any damage. Lucky for them it looks ok.
This industry needs regulation so bad.. According to Washington State law tow companies can pretty much charge whatever they want and act with impunity over their actions. I'm tired of being screwed by companies like this. Granted I didn't have to pay anything to get my truck back but I sure had to worry and stay up all night and deal with a bunch of bullshit that I sure as hell should have not had to. I'm sure Lynn's was well aware of the tow situation and just tried to capitalize on another unsuspecting person. This is definitely a predatory tow company and these should have regulations other than just paying the state for their license's.
-
October 2024 by Holly Truelove
Fast and super nice!
-
September 2024 by Nitin Malhotra
Rude and unprofessional.
-
August 2024 by Brittny Ramirez
Spoke to the woman as soon as my car was towed from the apartment complex she told me it is $89 per day charge and $127 charge to get out on off hours over weekend after 5 pm but she failed to tell me I would be charged $440 for the tow plus $15 for using card and not bringing cash. Nice way to screw a customer who already got screwed over and it’s their first time ever getting towed! Wow! Thanks for the heads up Lynn’s!
-
August 2024 by Rahman Rahimi
Expensive
-
August 2024 by Nazariy Stoyanovskyy
worst place ever. lady is rude, she won’t talk to you and explain for what you are getting charged.
-
June 2024 by Ryan McKenna
This place is about as predatory as it gets. We had our car towed after being rear ended, and after getting things sorted out with insurance went down there with the sole purpose to sign the release form (and called ahead of time to confirm that intent). Immediately when we got there the cashier, "Lisa" I think, was immediately giving me attitude. I was a little bit confused with the process and she met my confusion with annoyance and hostility. Well after signing the forms and confirming they looked good, I left and told the insurance company to pick up the vehicle. They then refused to release the vehicle claiming I didn't fill out the form correctly, and I had to come back down. This was super inconvenient due to my work schedule, traffic from seattle, and the fact that I had to rent a car, and couldn't make it back down there until early the next week. The field that I apparently needed to initial was completely unlabeled on the form, and even when coming back in the second time it was absolutely not obvious that I was supposed to initial there.
This wasted so much of my time and I have to believe it was an intentional ploy to keep my car in their lot as long as possible to rack up the bill. Terrible company, terrible people.
-
June 2024 by Kristen Hitchman
Literal worst experience ever. Rude and unprofessional. Can you do 0 stars?? Even with all of our correct documents they didn't "feel" like it was enough. We've gone above and beyond to get everything they asked for and still we didn't go home with car. Horrible, terrible humans. You have to have no humanity to work here.
-
June 2024 by Galanisha Girma
This company is hired by Re new apartment complex in Kent they drive around and tow people car for no reason and the will charge you 700 dollars for less then 5 hours.they scam people so bad they have zero sympathy. I wish they got sue and get kicked out of business…hate this towing company.zero star for me
-
June 2024 by Vadym 8
Not happy with how they handle vechiles they scratched up my bumper and side skirt and don’t want to pay for it owner said the car came in perfectly fine but didn’t provide me pictures of when It was unloaded, he told me make your own insurance claim because it’s not our fault and doesn’t want to respond but I have pictures before and after on how they messed it up and he doesn’t want to take responsibility I’ve had enough with them and my lawyer will be contacting them!!
-
April 2024 by Yael Jaimes
My car was towed without authorization from My parking spot and lady who answered hung up mad don’t use their service I would give 0 stars if I could.
-
April 2024 by WM WB
Lynn Towing lied about the pickup time of my theft recovery and charged me for 2 hours when they picked up car from 10 minutes away from thier yard. Unfortunately for Lisa the cashier, the police report lists the call time 1.5 hours after they said they were called. I hope the owner of the business reads these reviews, I believe they are stealing and scamming people.
-
March 2024 by marco turhisi ornelas brambila
Took 25 minutes of waiting on the side of the freeway just to get a call saying they don’t have anyone available at 7:39 pm
-
February 2024 by Danielle Dolbow
I understand why I got towed. I misunderstood a sign in my apartment complex. But nobody should be charging $500 for under 24 hours. That’s even worse than Seattle. Furthermore, i was just trying to get in and out and pay my dues, but they were unnecessarily explaining and defending for the people that called for the tow and inserting themselves into my conversation with my friend who brought me there. Am I not allowed to vent? I was never getting on their case or blaming them. Why not have a little more empathy for someone who was just trying to park in their own damn complex where there aren’t enough parking spots to go around.
But alas, congrats to them for really working the system.
