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March 2024 by Sandra Vanderwaal
They fixed both back tires as they had a medium slow leak!!?? They ssid they both had a screw i n them! They patched them fir free and went on friday like 2 or 3 pm! Wasnt busy at all was out of there pretty quickly! Thank you les schwab!! My entire fsmily has, though, bought quite a few sets of tires there!!!!
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February 2024 by Ming Yeung
Great job to help me check the tire pressure and without charge. I love it ?
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February 2024 by D C
Unprofessional and untrustworthy don’t go here!
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January 2024 by David Shamataylo
Quoted over the phone less than in person. Even after I gave them the correct tire size. Also over the phone they said can get me in right away. Then in person said it’ll be a few hours. I moved my work around to fit then in. Go somewhere else
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December 2023 by Abaho Robert
Knowledgeable and amazing staff
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November 2023 by Aldo St
I had a disappointing experience at Les Schwab when I made an online appointment for a truck alignment, specifically requesting a +4 caster adjustment. Upon arriving at the location, the employee at the counter, whose name I don't know but who is bald, informed me that they couldn't perform the alignment due to my truck being lifted with aftermarket parts. I politely explained that I had been recommended by a friend who had their truck aligned the way I wanted, but it didn't seem to matter. This left me with a negative impression of their customer service. Thankfully, I found a different Les Schwab location just a few miles away at 22101 84th Ave S, Kent, WA 98032, where they were willing to help me. I highly recommend this Kent location for anyone in need of tire and alignment services.
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October 2023 by Rajah Anderson
The first thing that struck me was the warm and welcoming atmosphere. The shop was clean, and organized, not something I typically associate with an auto shop. It's clear the team at this Les Schwab takes pride in maintaining a pristine working environment, which immediately made me feel confident.Erik, the manager, is an absolute gem. His level of communication and friendliness was next level. He took the time to thoroughly explain the work that was needed on my Suburban, what was a high priority, and what was not. Erik's professionalism and approachability made the entire process genuinely enjoyable.To top off the experience, I decided to have a new set of tires installed, and I couldn't be happier with my choice. The recommendations provided were spot on, and my Suburban now rides better and more comfortable on the road. Erik helped me choose the perfect tires for my needs, and the results were outstanding.
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October 2023 by Sam Adkins
These guys rock! Came out Saturday morning to find one of my tires "flat" with a nail in the tread. Drove it in the Les Schwab, they removed what turned out to be 3 nails, had me back on the road in 20 minutes - and DIDNT CHARGE A SINGLE PENNY!This place is getting all my future tire purchase business. I was fully expecting to pay for the service, but I think they understand getting a customer for life is way more valuable - and thats what they got!
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October 2023 by Danlinda Hennessy
I somehow got a huge bolt in my tire today and was able to get to the location on Central before it went flat. They were very busy, but squeezed me into their schedule and fixed my tire within a few hours. NO CHARGE!!!! The staff were all very friendly and professional.I am visiting my granddaughter from out of town and would have been stranded! I can’t thank them enough. And what a neat policy the company has- do a good deed and just encourage you to use them in the future. I have in the past and will continue to do so in the future. Thank you soooo much for saving this granny!!
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August 2023 by Travino Buckley
If I could give 0 stars I would. Caught a flat needed to buy a tire. Gentleman man on the phone tells me he couldnt sell me just one tire I had to buy two. When i told him I only want one he then raised the price of the tire by $40. Then when I told him okay i’ll buy it now its a policy issue I have to buy 3 tires bc one is run flat its a policy issue. Still I need the tire so I tell him to sell me the tire and I’ll go elsewhere to put it on now they're saying I have to change the warranty and I must be the person to pick up the tire keep in mind im stranded willing to pay for the tire. Worse customer services experience i’ve ever had take your money elsewhere Les schwab this is not a good look.
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August 2023 by Adrian Nava
They were very friendly and knowledgeable. Great customer service and accommodating. Will come again for tire service.
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July 2023 by Emory Kempf
Outstanding service from Julio! I can assure you that he needs a raise ?I had a bummer with a wheel (hit a curb) and he was able to help me out. He works fast & efficiently
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July 2023 by K. S.
Thank you Kent location of Les Schwab!I arrived before this buried location of Les Schwab opened, to be the 1st in line, with a flat tire. I was on my way to work and had to put the spare tire on. Once the store opened, they man working said they were booked out for the next 2 weeks and couldn’t patch my flat. I had to drive to the Kent location to get it fixed. The Burien location is very unprofessional and will not have my business ever again.
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July 2023 by Brian Fosho
They didn't have the tire I ordered but had one that had a better warranty for a lower price. Saved a couple bills and it was super quick
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July 2023 by Carolyn Franklin
Very friendly staff, very informative and efficient work!! They genuinely listen to what your concern or need is, analyze the vehicle and will offer the most cost effective solution ?
