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May 2024 by Ary Foster
I Needed a quick storage unit after the apartments i was supposed to move in gave my unit to someone else, I wanted something close to my house as well as close to my new apartment. i chose these initially because i was told the amount i would pay monthly was 60-80$. That was before i received my bill of 187$ one hundred dollars more than i expected but even than I didn't complain I just waited until my upcoming pay period to pay it since I have a 10-grace period and I'm moving. I recently have started moving items to my new place when i have time and have slowly started putting things away. I immediately noticed one of my boxes was full of ants. (I am terrified of all bugs) but even then, I didn't complain to them until the 3rd/4th visit receiving boxes and that's only because my mom said to ask if they could bomb the unit. So, i went in and asked the lady working said this was normal and she also was seeing ants in the front office. she said the person would be able to bomb my unit now if i could wait. Now when she said bomb I didn't expect that to mean the person would just spray raid on every box he could reach and just give me 2 cans to go with. EVEN THEN I NEVER COMPLAINED. Me and my best friends started moving my stuff and having to move the big Funiture in the storage around to try and get more boxes out with doing this it's possible a piece of mail or something fell out while we were moving stuff and stuffing our car. when we drove off nothing was too crazy looking and nothing was all over the place after leaving the storage after like maybe a hour and a half i receive a call from the woman screaming at the top of her lungs, saying i left trash everywhere and my mail was found and I'm such a disgusting human being ND this is why my unit has ants ( mind you my stuff is very organized in my unit) She is legit screaming to the point where i have to tell her to stop speaking at me and speak to me, i have to tell her I am an adult and i will be treated as such. She than proceeds to ask me when I'm moving out because I'm already late on a payment and i need to hurry and pack my things out. For 1. I was 5 days into my grace period due to my work pay day. 2. Who is dumb enough to think someone is going to trash a place purposedly and leave evidence like mail with their whole government name behind ( i guess she thought i was that dumb)
3rdly i was on my way back to the unit to grab more stuff, all she had to do was ask if i would sweep it up ESSPECIALLY SINCE IT WAS MAIL and i would've with no issues or problems, but to call my phone screaming at the top of your lungs calling me nasty and disgusted and speaking on finances and wellbeing as if you know anything about me is crazy and very unprofessional. I definitely deserve an apology and to be honest i doubt i will get one. I am the person who was lied to about the price, i was the person who is brining boxes that had no ants to brand new unit WITH ANTS because "in this time of year that's what tends to happen" And i am the one who got yelled at on the phone with no questions asked with no type of solution just yelled and disrespected because of assumptions instead of having common sense and knowing know one would leave a mess with their government name attached, I Have STILL NOT CUSSED THEM OUT!! i never was offered a discount price for the ants, i wasn't offered anything except for the "bombing" which was legit just raid being sprayed on boxes. IF YOU CAN STAY AWAY. The only reason they will get 2 stars is because the man i sign up with was amazing, he was very kind even though i felt bamboozled about the price he was very kind and so was the man who sprayed the unit and gave me the raid cans. The woman needs to learn customer service etiquette and learn how to speak to people when she finds an issue or a problem. I work in the medical field and anyone who behaved like that over something so small would've immediately got fired.
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April 2024 by Miguel Rocha
Safe place clean
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August 2023 by Alonzo Floyd
Excellent security excellent service all around friendly
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August 2023 by Tyson Santercier
TOTAL DUMP!!!! Units are not even fully walled in. I could climb right Into other unit if i wanted. And chicken wire for a ceiling....lol. Plus management is a joke. They come at people completely wrong. The old lady there was a total b***h. I would give negative stars if possible. I moved all my stuff out of there before the first month was even up. DO NOT RENT A UNIT FROM THESE PEOPLE!!
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January 2023 by Mitchell Stilson
Clean, well lot, and the staff couldn't be better, the only downside is they close storage at 8pm.
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November 2022 by Pamela Alton
Really nice self-storage facility, clean, well maintained facility with friendly managers, Larry and Connie were great!
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September 2022 by Terry Wilson
These guys are great and they love my dogs. Bouns!!
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August 2022 by Brenda Barnes
Been with KEH storage for so many years
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August 2022 by Gregory L Dudley,Sr
LOVE IT.
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March 2022 by Chelsi Pennington
Affordable and beats every price in town. Owners are very accommodating, friendly, and professional. They have great security, fully gated facility, and cameras on every angle. They even have a moving truck they offer up for use when you’re moving. I had a fabulous experience with this place, and the couple who manages it did everything they could to help me. Thank you!
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January 2022 by Deanna Elliott
This particular business has already proven to be operating fraudulently! misconduct including tenants and false statements! .. information and also reviews!, tenants previously and in the past! risk and ongoing incidents! ....new tenants are falsely reporting information about kent east hill storage! and which included already proven information complaints, misconducts and crime reports! includes evidence and witnesses, probable cause and lawsuit subject!.... filth complaints, management misconducts and camera subject! witnesses and evidence! break in....subjects includes photos, additional evidence!, exists and untrue statements continued! and about this storage place of business!, untrue statements writen! clean halls subject! filth in fact was reported and proven to be true instead! discovered!, break in information and evidence was really discovered and witnesses!obviously new tenants to repeat paticular information and subjects fraudulently! portraying this business! and write particular subjects and statements information review is discovered! due to misconducts and investigating misinformation and disinformation occur!....(risk and dangers subject and lawsuit....)reported federal investigating crime information and evidence, witnesses! and serious subjects! break in! property damaging! and crime information targeting!....also! fraud subject and information! another same kind of crime repeats!, soon and later, serious identity theft occured! police discover a suspect is caught on camera! and at the church where the theft occurred!due to misconduct! and previous crime report, break in, serious property damaging and filing criminal charges subject occurred (discovered!) I was targeted again! risk and dangers subject!Police and Federal Investigating Subject!As long as falsestatements and incidents are occuring also of course misconducts and filing criminal charges are subject! Lawsuits and subjects! Currently Active! this business is not of course recommended then!....Most Truely,Deanna Elliott!
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December 2021 by clint luis
Managers are rude to customers, have an attitude when you ask questions and their accounting is questionable... I paid for 3 months storage and in their system it said I had only paid for 2. Something's wrong here and I'm not sure what it is ... I miss the old managers. They were kind, friendly and professional-everything THE NEW MANAGERS SHOULD BE BUT ARE NOT!I DO NOT RECOMEND THIS STORAGE PLACE!!!!! SAVE THE TIME, MONEY AND SAFETY OF YOUR BELONGINGS SOMEWHERES ELSE!!!!!
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October 2021 by james liston
Got a unit for good price and lady in office is really nice.
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August 2021 by D P
Very clean facility, moderate pricing, and lots of storage unit sizes to chose from.
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August 2021 by johnny johnson
Great PEOPLE /RESPECTFUL/
ALWAYS
