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October 2023 by Maureen L.
They are consistently amazing, we use them at our senior community and recommend them and they always are stars! Tons of compliments from our residents.
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August 2023 by Rafael m
This was the first time I used a moving company. They guys were great had a awesome attitude were quick and professional and everything got there in one piece. Will definitely recomend them to anyone in the Kent Area.
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August 2023 by Grace G.
They were AMAZING! Prompt, polite and they moved our entire condo in 3 hours! I would HIGHLY RECOMMEND them!!!
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July 2023 by HunterCub C.
They're fast, and mostly friendly........ but not exactly professional. I had explicitly instructed several pieces of furniture be dismantled and wrapped, neither was done during my move...in fact, they didn't use ANY of their tools they had available (dollies, furniture pads, pallet wrap, packing paper, etc) Instead, they insisted on moving my furniture fully assembled and unprotected, and as such caused damage not only to my furniture, leaving several if not all of my items dented, marred, or cracked, but also caused over $3.5K in damages to my brand new home itself which was otherwise in pristine condition before their arrival. There are dents in my walls and ceilings now, paint missing from hand rails on the stairs, a damaged front door frame and screen door, a cracked and dented dresser, marred and dented entertainment center, missing parts to my music production desk, electronics damaged and mishandled, several items spilled onto the floor, dark black stains left in my BRAND new carpet of the new home (they don't use protective shoe covers)Not only has almost all of my furniture been damaged, several of my electronics are now non-functioning, several dishes are broken, a few collectables are irreparably damaged, a BRAND new $2000 desk is missing parts they cant seem to find and have offered no help in replacing (after i specifically told them it was one of the items they needed to be extra careful with and wrapped for safety) On top of that, two of the three individuals got into an argument in my new home and started cursing at eachother. One of the three had to step in and say "if there's an issue communicate that? don't just jump straight to "FUCK YOU!""I was told at the beginning of the move that they had all the tools necessary to get the job done right... and indeed they did....i saw them on the truck...they made the CHOICE themselves NOT to use them, stating things would be faster. Frankly I didnt care about fast, I wanted my belongings and my home left in the same condition they had started...PERIOD!! It would have been FAR cheaper to pay them for the extra time moving and being careful than it would be to have to replace or repair items they have damaged.It became apparent that one of the members (arranging items in the truck) was pushing the others to move faster, stating he had to be at the airport to pick up family that night at 8pm. Instead of doing a shit job protecting my belongings and making your needs #1, maybe call a different person out to complete the job if you have needs or deadlines that conflict. But DON'T expect the customer to take the brunt of your bad attitude, poor scheduling of conflicts, arguments,and inability to listen to and abide by customer needs and desiresI would not, and will not, recommend these people to ANYONE that cares about their belongings or home in any way. If I could give ZERO stars, I definitely would.
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July 2023 by John G.
We chose John Volken Academy Movers for a move from Lacey, WA to Port Orchard, WA. We found the scheduling process to be very straight forward and professional. We were given a time to expect the movers to arrive and they were right on time. They were very efficient and professional at loading and unloading the truck. They graciously accommodated special requests as they unloaded the truck. We highly recommend this organization. They did a great job of handling the move and removing some of the stress.
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June 2023 by darrin herman
Garrett, Tristen, and Alex were awesome. Very polite, friendly, and hard working professionals. They were very cautious and took great care of our belongings. We would definitely recommend John Volken Academy Movers.
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June 2023 by Ashlie Angotti
I have never been so satisfied with money spent. I can’t say enough great things about Academy Movers. They were early & let me know when they were leaving. They packed up the WHOLE truck without leaving anything behind. They over estimated the timing of the move. These guys busted their butts and moved my whole house in 3.5 hours. (With an hour of travel time.) They were respectful and careful with my things. They asked me before just placing things everywhere. They NEATLY stacked the unlabeled things in my garage. I felt like they were friends helping me move. If you are reading this… call them! I’ll use them every time.
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May 2023 by My Pham
Highly recommended. Will use them again if I need the moving service in the future. They arrived on time and got the job done quickly. Thanks to Shawn, Tristan and Alex for helping me with my moving.
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May 2023 by Michael D.
Team arrived early, handled everything quickly while being extremely polite and willing to take on any task that was needed. Best experience with movers I've ever had and will be my first call for any future moves.
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April 2023 by Carol Forehand
The crew showed up on time, we respectful to every piece of furniture we had and on top of all of that, they were super polite and friendly!! Would HIGHLY recommend them.
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April 2023 by Robert Worden
Moving is so challenging and so complex, but the team of Hayden, Lance and Tristan was like having dear, trusted friends help us move. They were blazingly fast, careful and highly accurate. We had the great fortune to get to have them help us with our move twice, a week apart thanks to Clayton’s management of the schedule. Those three men worked their hearts out and won our hearts in the process.You simply cannot find better than Academy Movers!
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April 2023 by Nathan Nakaya
I had a short time frame and did a lot of research on different moving companies before I chose john volken academy. Honestly choosing them is one of the best decisions I've ever made. They were very fast, professional, careful, and considerate moving all of my belongings from small boxes to my giant wooden furniture sets. I was blown away by how fast they were and how effortless their team of 3 Garrett, Eli and Tristan moved everything I had. They were amazing! I would only recommend john volken academy for any moving or packing help you need anywhere in Washington!
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March 2023 by Traisa Skarbo
These guys were awesome. I dreaded moving but they were a joy to work with. And they had this amazing technique for managing really heavy things, like a huge upright piano, an armoire full of boxes of books, etc. They were much faster loading and unloading than I expected, and we had a ton of stuff. Plus the guys were super pleasant. Even booking the job was easy. The fee was exactly what they said it would be. They even had to use two trucks for our job and they charged us for gas of course but I don't think there was another charge for the second truck. And we were moving like 250 miles away, so a big long day for the movers, and it all went so smoothly. Way impressed.
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January 2023 by Ryan B
Solid moving transaction. I booked my moving time by email and Clayton communicated well. They called in advance to notify me when they were about to roll out. The movers arrived on time and went straight to work, asking me questions when they needed clarification before moving some things.Granted my move was quite easy, could have done it all myself (much more slowly and difficult) if it were not for the stairs in the way, but the John Volken Academy movers got done in great time and were professional. Worth hiring again. You can save time and money by packing properly beforehand.
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January 2023 by A D.
Honestly could not thank these guys enough!! We changed our move date a few times and were pretty unorganized the morning of our move, and John Volken Academy movers went above the beyond. Communication was great, they showed up right on time, hustled and went above and beyond to get us moved!! The movers were so professional and courteous! Don't move with anyone else!!!
