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November 2023 by Desiree Levings
Parker took the time to listen to my daughter who was unlucky enough to absorb an entire wrench in her tire and then came out with a flashlight and told her what the issue was. He sent her next door for a new tire (inexpensive) and even came over to help remove her hanging splash guard. Very professional and nice! Won my business just by watching him help my daughter. Thank you so much Parker!!
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November 2023 by Lisa Hanson
I'm very happy with the service I got here after getting an expensive diagnostic eval and quote for services needed at another shop after my check engine light came on. Donny seemed to know what code they must have found in their workup and was able to perform the necessary services for about half the cost that the other place wanted to charge. He also let me know that some of their recommendations weren't necessary and they were able to get it all done the same day that I called for the second opinion on cost. I will be back for future services! Thanks for your help!!Services: Vehicle Inspection
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October 2023 by Aaron Morrow Greater Seattle Area Realtor
Top-Notch Service at Greg's Japanese Auto in Covington, WA!My experience with Greg's Japanese Auto in Covington, WA, went beyond the usual auto repair encounter — it was exceptional from start to finish. Recently, my wife's Toyota Scion needed some urgent repair work, and the team at Greg's didn't just deliver; they impressed us with their efficiency, same-day service, and incredibly fair pricing.But what makes Greg's Japanese Auto a treasure in Covington is their comprehensive range of post-repair perks. The 24-Hour Roadside Assistance they offer is a lifesaver, providing peace of mind with services like towing, flat tire repair, and emergency fluid delivery, not just locally but throughout the U.S. and Canada, for a whole six months. Learn more about it; it's a game-changer!Their confidence in their workmanship is clear with the 2 Year / 24,000 Mile Nationwide Warranty, a testament to the quality they deliver. And the cherry on top? The rewards program! A part of every invoice goes back to you as Reward Dollars, and they even track your oil changes, offering every 6th one for free.I can't forget to mention their Referral Program — it's not every day you get rewarded for sharing good experiences, but Greg's Japanese Auto does just that, adding Bonus Reward Dollars for every new customer referral.So, if you're driving through Covington or are a local, I wholeheartedly suggest stopping by Greg's Japanese Auto for any car troubles or regular maintenance. Their service, benefits, and customer care are unmatched. And for more tips and insights around the greater Seattle area, check out my YouTube channel,@LivingInTheGreaterSeattleArea!
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October 2023 by Latoya Freese
I trust Integrity completely with my vehicles and have been a loyal customer for a couple of decades. They have wonderful employees. Integrity is an honest, professional, reliable and efficient company.
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October 2023 by Paul Resnick
Recently taken both our cars to Greg's in Covington. Staff is great, prices seem totally fair, cars are running great. Won us over!
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July 2023 by Samuel Kim
I went to get an oil change and tire rotation.They lied to me or incorrectly measured the tread depth of my tires as 3/32" and didn't rotate my tires because "they should be replaced soon anyway".This didn't seem correct so I measured them myself and couldn't get a measurement below 5/32". I won't be returning.
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June 2023 by Chris Neorr
I recently had a 60,000 mile check up on my RAV 4 at Greg's in Covington. Everything was checked our per Toyoto guidelines and they did not up-sell me on unnecessary repairs/maintenance. In fact, they found a problem with my brakes which they noticed had been replaced recently by another garage. Instead of fixing the problem and charging me, they recommended that I go to the other garage and get the brakes fixed under warranty - which is what I did. I would have been none the wiser if Greg's had fixed the problem and charged me. Thank you Greg's! You did a great job and saved me a bundle!!
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June 2023 by J C
Gregg's saved me several grand. A Honda dealership in Bellevue wanted to replace my transmission as my car was hesitating upon acceleration. Got a second opinion and Gregg's technician troubleshooted the issue to eroded spark plugs in two cylinders. I should've gone to Gregg's in the first place.Services: General repairs & maintenance
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June 2023 by Amy K.
My car was towed here after breaking down on Highway 18 while the business was closed. They called me before they even opened the next day to figure out what was needed. Parker was super communicative and checked in with me multiple times to let me know the status. They were very quick and had the car repaired and back to me by the end of the day.
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April 2023 by Mishell My Bell M.M.B.
Been to this Kent location on multi occasions for a variety of vehicle maintenance and repair for both of our vehicles. We've received outstanding service and personable customer service from Parker & Donny and the Kent G.J.A. team. We appreciate the free shuttle service when there's more time needed for repairs and they often send out paper coupons for a variety of services. :)M.C.
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February 2023 by Muhibbul Chowdhury
Nothing special in their service, but too expensive. After oil change is done, recommended MAF sensor clean to get better fuel economy. That was just 10 mins work , but still agreed to pay $85+ to see if I get better fuel economy. Fuel economy still remain same. Not sure what these guys achieve by ripping off people with unnecessary service. Will not recommend anyone to try out. Gave 3 start because they honored the Valvoline full synthetic oil change coupon and gave correct discount.Service: Oil change
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January 2023 by Neal N.
I had a starter go out on my 2006 Toyota Corolla LE. Of course, it was the worse weather this past year and I could not go to work anyway so I called Greg's. Parker answered the call and said they could repair the car within a few hours provided I could reach his shop. I left the car running after whacked the starter one last time. I was quoted $475 for the repair which is somewhat high but they did take care of my problem and saved me a lot of hassles. They had the starter in stock and got me going again with a two year warranty. in the past, I had asked them for quotes and often they were pretty high so I had always gone elsewhere. Today, they shined and took care of my problem. Thanks Parker
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January 2023 by Phil B.
Had a lot of work done to my Subaru and now the car drives like new. Greg's worked with me for the best pricing and completed the work in a timely manner. Great warranty on the work and friendly staff. I will continue to use Greg's for any car work I may need in the future. I highly recommend.
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December 2022 by Suresh S.
Oil was leaking from my vehicle after I got an oil change at the Toyota dealer. I didn't want to take my car back there as I didn't trust them after an unpleasant experience so I brought it here since it was close to my house. Parker helped me and said they'd take a look and if was something easy then there would be no charge. 15 minutes later they found the source of the problem and fixed and tipped up the oil as a courtesy. Honest and efficient. Thanks guys. I think I found a new place to take my car for service.
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November 2022 by DDI INC
They replaced water pump and fixed a water leak. The price is much better than quoted by Toyota dealer and much lower than other places quoted. They even cleaned up the compartment under hood. The people there are very friendly. I have a few friends also serviced their cars there. All of them are satisfied with their service. This place is highly recommended.Services: Auto water leak repair
