Gerber Collision & Glass in Kent is a reliable auto body repair center known for its quality services and strong customer support. They offer comprehensive collision repair for all makes and models, complete with a National Lifetime Guarantee for as long as you own your vehicle. Customers have praised the staff, particularly for their professionalism and helpfulness. Tonya is highlighted for her pleasant communication and ability to provide convenient solutions, ensuring a positive experience. The team goes above and beyond; one customer appreciated the door-to-door service for car pickup and drop-off, along with a clean and detailed vehicle upon return. Many reviews mention the ease of setting appointments and the clear communication throughout the repair process. Overall, customers express satisfaction with the repair quality, describing their vehicles as looking like new again. Gerber Collision & Glass is recommended for anyone in need of collision repair services, with a focus on customer care and quality workmanship.
Update: Initially, I was not happy with Geico, but Tonya reached out to me and she was both professional and pleasant. She took care of my car and promptly updated my vehicle status, understood my situation, and provided convenient solutions. Tonya is very nice and professional, ensuring a delightful experience.
December 2023
They only take insurance jobs. You cannot pay out of pocket for repair work.
August 2023
They did a good job, they were always in contact with me every step of the repair
Specialties: Bumper Repair, Auto Glass, Auto Body, Collision Repair, Dent Repair, Collision Center, Windshield Replacement, Auto Body Repair, Body Shop
