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March 2024 by Daniel Nation
Just had another pleasant experience with General transmission. Third time clientVery happy with the professionalism and turnaround time. Highly recommend them!
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March 2024 by Terry Linde
Great service and customer service. If you want your car fixed correctly the first time, this is the place.
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March 2024 by Steven Fulton
It was so nice to do business with a local shop where you deal with the owners. Mark was up front about everything and is very knowledgeable. He knows if you need a new transmission or just a repair.Cindy in the office was extremely helpful efficient and kind. If I ever need work done on my vehicles, Mark and Cindy get my business every time. 5 stars for General Transmission!
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February 2024 by Brett Williams
Initially a different transmission shop diagnosed the problem for me but couldn't complete the repair right away. That's when I found General Transmission and Mark. What I appreciated about him was that he listened and wasn't condescending like many auto shops are when you tell them what you believe the problem is. They didn't upsell and got my repair done fast. Most significantly, the price came in under what he quoted where other shops would find a way to run the bill up to the quoted cost. If you need transmission work done, trust General Transmission.
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February 2024 by jpallen12357
The transmission on my pickup made sounds like a bicycle in a blender. General Transmission picked it up, checked it out, tore down the transmission, replaced the rear planetary gears, overhauled the clutches, bands, and torque converter, put it all back together. Good as new! They put in long days to make sure I had my truck for the weekend. They took the time to show me exactly where the damage was and sent me home with the souvenirs for a lamp project maybe. They were kind and truthful every step of the way. I might have saved a few bucks at one of those chain shops but I have the confidence of knowing I have the original equipment and a job done right.
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February 2024 by Jessica Gauthier
Mark and Garrett are an amazing team in the shop, I chose general transmission as my mechanic shop several years ago solely based on reviews and I’m glad I did. Solid, loyal and honest people with amazing talents. They gave my Ford Explorer a second chance.
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January 2024 by Dave Nugent
Mark Walsh is simply amazing. He's a guy you can trust.He goes the Xtra mile for his customers.Just a note...He's Joe Walsh's brother!
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November 2023 by Hermann Bothe
Great team, straight forward, on time and Transmission works flawlessly.BTW Mark, thank you for fixing my bumper.
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October 2023 by Lynda C.
We got our Ford F 150 truck transmission done in Lynwood over a year ago, for around $5361.00. It shifted hard and we took it in several times and they did not fix it. We then took it to General Transmission for get a second opinion. They were honest about the work that needed to be done and the cost. They had to do more investigation and needed to drop the transmission which cost about $1400.00. It made no sense to have them put it back in and take it back to Lynwood to try to have the other (no so competent) company fix it. So, General did it on 10/18/23. My husband is self employed and needs the truck to work...no work/no pay, plus we need to move. GT charged us less overall than the other company. Painful lesson... The truck is working great. Thanks
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August 2023 by Cindy Roerig
Lazy, dishonest, and condescending. The wife is wonderful and friendly. The husband, Mark, was happy to take my money, but apparently didn’t feel like working that day. Or just didn’t want to bother with my vehicle since I was only scheduled to be in town for a couple of days. He charged me $200 to take my car for a 10-minute drive, came back and basically told me it was all in my head and my car was fine. It wasn’t. My transmission was overheating. I’m lucky I managed to get it into a town before it broke down completely. Turns out it needs a new thermostat. If I were still in Seattle, I’d be back there demanding my money back. Since I’m not, I’ll be sure to file a complaint with the BBB and write reviews on every platform available so he can’t do the same to anyone else.Imagine being stranded in the mountains with a 16-year-old daughter and no cell service. Not even SOS service. Wonder if he’d be as willing to do that to his own family?Service: Transmission repair
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August 2023 by Jonah Vick
General transmission has fixed 2 transmissions on my work's trucks. They had almost no wait time to get the trucks in when most other shops are backed up months. They communicated exactly what the issues were with the trucks and explained what they needed to fix. Would gladly recommend General again and again.
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August 2023 by Cindy R
I brought my car in to General Transmission Repair because it seemed the transmission was overheating. The owner was happy to take my money to look at my car. He spent ten minutes driving it and returned to tell me it was perfectly fine. Two days later, ** having the thermostat replaced and am lucky I wasnt stranded alone in the mountains with my child, with no way to reach anyone!
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July 2023 by TurnKey LTC
Mark at General Transmission was great because he was able to fix our transmission and didn't have to replace it. There is a very large price difference when they are able to fix a problem and not have to replace the entire thing. Sort of like when you can fix a hole in your roof and not replace the entire thing. I'm not saying that every transmission can be fixed or repaired. What I am saying is that Mark at General Transmission will make the effort to find the best solution that will cost you the least amount of money out of your pocket. I know this, because he did it for me!Service: Transmission
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July 2023 by Tyler Cords
Honest and fair. Does good work and takes care of your car as if it were his own while trying to save you money where possible.
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May 2023 by Mirza Mujdza
Took my Eurovan to this shop after whining noise started coming from my transmission, after they removed the transmisson and did the repairs to it on my drive home it was making even worse clunking noises.I called and complained and their answer was that there's a lot of moving parts in transmission that can be bad.They took the car back and came up with a wheel bearings problem, so they replaced both of them and that didn't solve the problem.3,000 miles after, my transmission blew up.Paid $3,500 for transmission repair and $1,000 for new wheel bearings.Maybe all the invoices that I have would refresh your memory.Service: Transmission repair
