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January 2024 by Richard M.
This is the most ghetto store in all of King County with the exception being the QFC on Broadway. They are much more concerned with loss prevention that they are with actual customer service. They'll have two security at each entrance checking your receipt but has skeleton crew actually helping customers. Half of the time the cashiers are actually management and when they don't have enough, they make other departments come out to help. They refuse to staff properly so that they can save money. They do not care about their employees. The only reason I still shop there is because it is close to where I live. If you don't have to shop here, avoid this dump.
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December 2023 by Hailey B.
Recently went to the Kent Fred Meyer on 240th, unfortunately had a bad experience. For whatever reason, they have these stand-alone shelves to display product (typical of what you would see on an aisle end, or in a sale area) and they've decided to set them up in the middle of every aisle. No, not on the ends of the aisles, there are stands IN the aisles literally blocking the shelves of product behind them! I didn't take a photo because my hands were full with my cart, and I just wanted to get out of there, but I attached some google images to show you the type of stands I'm talking about. It was a disaster! Every aisle has 2-5 of these stands on it, making the aisle walkways so narrow that only one person and cart may pass at a time. It was crowded, everyone was in everyone's way, and I could hardly get to anything I need! Why so many little stands everywhere?!?! It was ridiculous, couldn't even stand still with my cart to look for groceries on an aisle without being asked to move multiple times so someone could pass. If the stands weren't everywhere in the aisles, then the aisles would be wide enough for foot traffic going both ways. But no, it's so cramped and crowded and everyone's carts were bumping. Probably won't be coming back to this location as it literally felt like Costco trying to fit my cart through everything! So stressful, and for no reason. At least Costco has good prices lol. Please move the stands it is so impractical I can't even believe that they got set up like this in the first place
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November 2023 by Sheree U.
If i could give a zero star review for the store managers Michael Hunter and Kevin Carlson i would. My mom was awarded $100 gift card for her retirement that was purchased at their store. As she knows that all sales are final for gift cards. Her card just would not work in their terminal. As my mom approached them to discuss the issue Michael told her that she needs to back up he likes his space. Is that how you treat a senior citizen in your store. She was trying to make room for the other shoppers in the store and not clog the isle. He was very rude and dismissive. Kevin told us that unfortunately their is a huge issue with fraud with the gift cards if they know that then why not put them up like they do alcohol? People are wasting money in their stores and instead of being apart of the solution they are apart of the problem. I have never seen a " store manager" that isnt solutions driven. This is by far the worst Fred Meyer in our area and we WONT BE BACK!!!!!!!!!!!!!!!!!
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November 2023 by Cara L.
There is always a gigantic line for the customer service desk, pretty much, no matter what time of day. Most of the employees here are rude and at best, act rather irritated and short with you. While waiting in the never-ending customer service line, I heard them talk about a customer as soon as she started walking away and saying very negative things about her, obviously within earshot of all the other customers, which I found pretty unprofessional.
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October 2023 by Jawnee Ellis
All they have open is self check out and maybe two cashiers, the lines for self check out are down the aisles and the two cashier lanes are usually packed. There have been multiple times I have walked out because the lines were so crazy long. Not even during peak hours. Open more freaking check stands!! Shouldn’t take me more than 20 minutes to check out three items!!
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October 2023 by Jasmine Banks
Ok I understand that they probably do get a lot of smokers in the bathrooms here because Kent is full of them, but I got yelled at, accused, and kicked out because an employee said she looked under my bathroom stall and saw me smoking something on a foil, which is not true because I don’t smoke anything not even cigarettes or weed, nothing! Then before I could even pull my pants up, she brought the MALE security guard into the WOMANS restroom, they both yelled at me very loudly infront of the other women in the restroom and then continued to follow me all the way out of the store while both very loudly yelling at me all the way through the store, yelling about how much I stink and they say that I made the whole bathroom and surrounding areas stink… obviously their goal here was to make a huge scene and embarrass me. I’m confused why they targeted me because I don’t smoke, I am an actual good paying customer and I wasnt even loitering in the bathroom for a long time at all. I am a victim of extremely violent abuse by a man, so having a man come into the bathroom yelling at me so loudly before I could even pull my pants up, gave me extreme anxiety attack due to my PTSD. Plus being accused of smoking, I 100% did not smoke. Why is the employee looking under stalls like that anyways??? I feel targeted, attacked, and embarrassed. I will never spend my time or money at Fred Meyers ever again.
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October 2023 by Big Alpha
Gets sketchier every day. To many rude foriegn people. Meat dept. People are rude and scary. The meat section always stinks bad. I'm getting leery about shopping there anymore.
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September 2023 by Tey W.
incredibly rude and poor delivery. I spoke to three different supervisors just now to have the apply the $19.00 credit that they owe me from the previously messed up order, and ALL of them told me they cannot do that. apparently, the customer is supposed to know (without any instructions to do so) to REQUEST that the money owed to them is applied to the order! ridiculous. the last supervisor I spoke to, when asked to be transferred to his boss, told me that there is No One above him who accepts phone calls. I literally burst into maniacal laughter. of course there isn't. they would constantly be flooded. all this started from my prior order that was delivered and left at the wrong address, and I even sent photos of my my front door, versus the photo of the one the delivery driver sent me, and it is Clear that it was left at the wrong door. it took me speaking to ten different people until I finally was able to have a partial credit issued to my credit card. ridiculous! do not shop here unless you want to be treated with disrespect and shady business practices. they are essentially forcing customers to "buy more" in order to get their own money repaid. isn't this called bait and switch?
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September 2023 by Christina P
Every available online source (website, store phone recording, Google maps) says store opens at 6am but it has been opening at 7am for months and the only available location to see this is a sign on the physical door. They should update phone recording for store hours and the website at the least.
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August 2023 by DMN
Prices here are terrible. And every time I come in I see management being rude to the employees. No wonder their turnover is so high and they cant keep their shelves stocked with produce that is already getting old and looking bad.Their grocery carts are in disrepair. They overpay cops to be rude at the door doing receipt checks like they think they're costco.Maybe if they hired some employees to work the floor and help customers, they wouldn't have such a massive opportunity for people to steal.But fred meyer doesn't want to pay anyone. So they hire people for as cheap as possible while jacking up the prices on their poor quality nearly out of date goods.
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July 2023 by Linda Walker
Prices and selections are always good. Customer service is top notch. Love this store.
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July 2023 by Paul Ritchie
Large store with large selection. Reasonably safe area. Good gas prices. Great loyalty program.
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July 2023 by Harpreet Gill
This place is nice but the employees aren’t. You can go to the alcohol section at any time in the day and no one will be there to help you. If you ask an employee to send someone to help you they ignore it. You will have to go all the way upto customer service and request someone. There’s been times where I had to wait 30 minutes. Also, customer service makes its own hours they choose to close whenever they want.
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July 2023 by Susan Smith
Website says they ppen at 6am. I was there. Waited until 6:05. Doors still not open. Sign on door says open at 7am!!!!Wasted 20 minutes I will never get back a d made me late to work.
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July 2023 by Richard Bolen
Had not been at this Fred Meyer for some time now. Glad I didHad a good shoping trip. Found what I needed and headed to checkout. Nice...no lines. Heads up..I have allways parked in the back side of the store. That entrance has been closed to the public. That's to bad but I can guess why.