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May 2024 by lisa howard
Good location, nice people, but since we are an expediter truck, we have dogs on board. There was no place to walk our dogs other than outside of the facility. A minor inconvenience to some proves to be a major issue for custom critical because we can not leave our vehicle unattended at any time.
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April 2024 by Cassandra Tucker
My spouse works here there a wonderful company
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March 2024 by Bryan Dreyer
I was picking up a pallet from the depot. Finding the right place to be wasn’t hard, but knowing I was in the right place was a bit of a challenge. There were clues, obvious in hindsight; after following a freight truck through the south entrance, the signs for parking hung on the other side of the chain link fence off to the right, the lack of marked parking lines, another sign for will call. I think they expect you to come in the other way and then drive around when they tell you where to go wait. Anyway, if you come in the South Entrance first, park off to the right. Go up the ramp, walk in to the warehouse follow the windows to the right and get someone’s attention through the door. Friendly service, fork lift driver was courteous and careful and we had a very friendly conversation. Thank you for the safe delivery!
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March 2024 by ahmed pirbhai
FEDEX Frieght Quoted me $6890 for my shipment of 6 pallets. They billed me an additional $7149 as the discount given by my sales rep did not apply. They claim the billing type was incorrect. They quoted me under a "volume load shipment" and then claimed it was a capacity load shipment, which as a first time freight user I would have no idea about. I tried for months to contact frieght, claims, billing, my sales rep each one of them passed me around saying there is nothing we can do. They were going to send it to Collections and that was the end of it. Absolutely Do NOT use Fedex Frieght for your commercial shipping needs.
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January 2024 by Monique Lewin
Fred delivered two pallets of products to our warehouse. I was there alone and he stayed and help me to unload both pallets and put them away. Excellent service and very friendly and kind person. Thank you Fred you are the absolute best!
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October 2023 by evad zednanreh
They asked when load would be ready for pickup I said 8am. Called to confirm at 12pm, was told between 2pm and 5pm. First pickup 5:30 pm. Next pickup Monday 4:55pm.
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September 2023 by Albert Allen,Jr.
I love it .
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August 2023 by Cuck Arnt
Just Ship It.
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July 2023 by Arpad Builds This - Woodworking
Never had a good experience with my orders being delivered with fedex. I paid extra for it to be delivered in 2-4 business days. It’s been 2 weeks and their website told me it will be delivered a few days ago. They then told me it was delayed, and would be delivered the day before I’m writing this review. Now they notified me it’s delayed again, for the 3rd time. How many more times are they going to keep delaying my order, especially when I paid extra for the fast shipping? Same thing happened with other orders, I will avoid fedex whenever I can. Don’t recommend.
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May 2023 by Matt Gurkin
The staff here are rude and unhelpful
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April 2023 by Fetty W.
To say I hate fedex with the fury of a thousand suns would be an understatement.
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December 2022 by Ivan Shcherban
The best security guard ever
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October 2022 by Annieandalan M.
NOT GOOD..... DOESN'T EVEN START TO COVER IT.Please do not use FEDEX if you will be going ANYWHERE in the KENT/COVINGTON area of Washington. I have used them 4 timeseach time for a special event that I was thinking this time would bedifferent.....IT WASN'T IT NEVER WILL BE. Each time the package waslate. So many important and special events that my package wasn't there for... Call after call. DM after DM, only to find out that the DM doesn't actually get answered by a real person.. It's fake!!!! I havesent emails to FEDEX and I have called. I even sent emails to the CEO and CFO no response. THEY DON'T CARE....
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August 2022 by Nathan Luttrell
Not going anywhere else...
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August 2022 by Charlie Manfredi
Very professional, secure almost military scene. Don't go to what looks like the front of the building if you're picking up from will call or of you have a pallet to ship.Don't take hwy 18 ever.Take exit 149 from I5.Go to the Southside of the huge building. Pull up to the gates and guard shack, have your paper work and ID to pick up or ship. Friendly helpful people, easy in and out.
