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October 2023 by Christina Rogers
The manager is super nice, wish the access hours were longer.
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October 2023 by Arianna Eiler
The staff is the reason this review has any stars. Ron specifically, if you're out there dude, I hope they give you a raise.Ron went above and beyond to help and take care of everyone after an unfortunate theft from multiple units across the complex.The theft was allegedly of a nature that it was something nearly impossible to completely prevent anywhere, no matter their level of security, and it was caught on camera with a prompt police report. The security at this location is good. No level of security prevents everything.Ron handled the whole situation extremely well and was incredibly kind and professional about everything.Seriously if you're Ron's boss and you are reading this: give him a pay raise and extra vacation time; he deserves the best. You want to keep him around.Also the other staff were extremely kind and helpful, Ron just went completely above and beyond to help everyone and was the main point of contact.Units clean, accessible, can take a medium size moving truck in the area. Gate coded individually, cameras everywhere, options to add additional locks but one tube lock comes included with unit.Photo of unit when first rented
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August 2023 by Thrifty Buys (Xtina)
The manager here is super nice, very accommodating, and for referrals, u get $50 cash money!! Plus a safe, dry place to store ur stuff.
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May 2023 by lightningstriking7
I worked through a different agency to clean some of this facility. I am still waiting for payment from my own company which I've been in contact with and they are having trouble getting a hold of this storage facility business in order to be able to get my hours established so I can get paid. Pay me already!!!!
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November 2021 by IdahoLaura “IdahoLaura”
Only parked my semi here for the night. Convenience store/gas station opened 24 hrs. Roller dogs and normal convenience store junk food. Friendly people working.
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November 2021 by Goodie WaterLily
Rental fees and late fees are pretty high
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October 2021 by Cat C
Needed a short term small storage unit, this was no fuss easy go. Professional and helpful.
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August 2021 by Konie Gee
I am beyond angry and disappointed in the management of this place. My father’s vehicle has been ransacked for the THIRD time at EAST VALLEY STORAGE! They create suspicious reasoning as to how it happened and will not take full responsibility in the matter. It is actually unacceptable that it’s even possible to have our vehicle ransacked the first time! We put trust in this business, trust that our vehicle will remain safe within East Valley Storage and were only met with unacceptable conditions. Given that we pay $200 a month and our full trust, how could anyone do business with East Valley Storage ? I 100% do NOT recommend East Valley Storage unless you are ready to be disappointed and cheated. Take responsibility East Valley Storage, we certainly will never do business with you ever again.
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May 2021 by Mike Murphy
Great location prices are a lil high indoor and outdoor units
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April 2021 by Mary Shaw (Mee)
Efficient rental, very friendly staff. Great value for location. Very clean.
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December 2020 by Bo Wagner
It was an okay experience. I waited a long time to see a unit. I also have an appointment.
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December 2020 by Robert Hall
To crowed, people not very friendly. Said there was room for a big truck. Barely enough room for ups.
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November 2020 by Cricket CQ
Best Peeps in the neighborhoodGood conversations, the property is Clean and the price is right!Tell them Chase sent you.
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August 2020 by Kathy Fellers
Excellent
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March 2020 by amy carney
I have a few complaints for this place.....I was late paying rent and they put a lock on the doors most places do which is fine but when I pay the rent and then I pull into the facility and wait by the door no one comes and unlocks it I waited about 20 minutes and I said whatever I’ll come back later I had errands to do came back layers five minutes before they closed I just wanted to see if the lock was off and grab something when I literally open the door and close it five minutes of playtime unless the truck in your way and takes five minutes to get out of the way so that you can get to the gate when you finally get to the gate the manager says it’s 10 o’clock you can’t come in whatever my next incident would be I was without a car and I got a ride is it some stuff in storage I had to take out half of it to put it in there to get it today then I thought five hours would be enough I was beyond wrong but I’d say around 11 o’clock manager comes in and he said you need to close up put all the stuff back in and close up the doors and I said I’ve been working on it for the past seven hours he was very rude about the record you threaten to evict me if it ever happened again I didn’t want to be there to begin with you were very rude about it I go in to pay rent and he sitting in the corner condescendingly thing be out by 10 is if I made it a habit to be there after 10 my other complaint is If you can get inside were inside the unit you can easily break into any unit is the ceiling with chicken wire stapled on It would be really easy to repair that and they would never know who or how someone got in as well and every time I went in to pay rent it was like the guy did not remember me at all somebody nice guy he’s friendly I have no complaints other than it really just felt like he had no idea why I was there every time I showed up to the office So with those things I highly recommend going somewhere else because this place is also a bit overpriced receiving $108 a month now with public storage
