Absolutely by far the worst service department around!My vehicle went in for an oil change and a recall was checked and now I will be without the car for upwards of 3 months waiting for them to even look at the issue.No rental provided and no sense of urgency or customer service.
November 2023
Daniel Montgomery helped me with my Maverick pre-order and the delivery. Honoring his words and made it hassle-free. The buying g experience was excellent. The signing was easy as well--no pressure selling. Highly recommend this dealer.
November 2023
Parker has been very helpful. He is a great asset to Bowen Scarff. My F150 Hybrid has a long history of issues since I purchase from your dealership in Aug with 13 miles. I sincerely hope that the issues have been resolved this after 6 days in the shop. Five stars to the dealership, one star to Ford
Please call us today for car parts/service. The Auto Service Repair shop in Kent, WA at Bowen Scarff Ford has served Puget Sound customers for 60 years.
Our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! We Provide pick-up and delivery for Ford-Lincoln service as well as auto parts hot shot deliveries for our commercial clients throughout the Seattle and Tacoma areas.
Benefits of our Ford Auto Repair Center: Pick-up/drop-off shuttle service, Coffee bar, Children's play area, free WiFi.
