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February 2024 by ryan scott
I live in Seattle and had my options of a lot of shops to do the work on my 2003 BMW 540i. The timing chain guides needed to be replaced (common failure on these cars) and I chose to take my car 21 miles out of the city to have the work done here. It’s a very time consuming and expensive repair and requires a lot of knowledge and experience. I had 100% trust in John and his shop and he delivered. There was an issue with one of the parts after the work was done that we ordered (not his doing or his part, he had no way of knowing it was bad) and the part and the work were all warrantied and taken care of immediately. I brought the car back and John kept it until it was completely back to working order. John stands behind his work and guarantees anything that they do and kept me informed the whole way through.
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February 2024 by Paul Bauer
The team at Auto Werkstatt went above and beyond in servicing my 2008 Clubman. If you want personal attention and exceptional care for your Mini, you will be glad you contacted John, Rod, and the superior staff at Auto Werkstatt!
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January 2024 by Josh Woodard
I had to tow my Mercedes to Kassel from Autowerkstatt in Kent where after telling them exactly what the issue was they still couldn’t assess it; this while acting like theyd done a full diagnostic which they had not done. I eventually got a refund for that after making the owner admit they never actually did it. This was after he quoted 20 hours to do what Kassel eventually did in about 10 hours. You can trust Kassel’s integrity and capability.
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January 2024 by Abe E.
They did an awesome job on my wife’s 2016 Mini Cooper Clubman. Quality oil/filter and good price. Quality snacks and waiting room that you can also see your car through the window while the mechanic works on it. I’ll be taking my vehicles here and will be recommending this place if my coworkers or friends have German vehicles. Thank you!
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January 2024 by Brian Tucker
Extremely professional and fast service. Problem was quickly diagnosed and pricing for parts and labor was fair. My mini hasn’t run this well in years!
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December 2023 by Sam F
Took my Audi in to get diagnosed and got repairs done. They did a wonderful job. Absolutely no issues. Great communication. I highly recommend them if you have a german vehicle.
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October 2023 by Brendan Brown
SO ITS AN AUTO REPAIR SHOP !! RITE ?!AM I SUPPOSED TO ENJOY GOING THERE BECAUSE THE PEOPLE WHO WORK THERE ARE PROFESSIONAL AND POLITE ?THEY REPLACED MY ENGINE FOR DOUBLE LESS THE THE “ OTHER GUYS “INREDMONDTODAY , WITHOUT AN APPOINTMENT ( DONT RECOMMEND IT ) I GOT IN JUST AS THEY OPENED , MINOR PROBLEM ,SENSOR REPLACEMENT AND AN OIL CHANGE ,OH !AND REPLACED THE TAIL LIGHT BULB .THEY FIXED IT NO PROBLEM ………PRICE ? CONSIDERING ITS A FULL BMW , $300.00LOVE WERKSTATServices: General repairs & maintenance
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October 2023 by Andres Collins
These guys are the real deal.It’s been a long minute since I wanted to post this review.If you’re looking for the real professionals that will leave your car at the best hands, look no further.They are professional, provide outstanding service, and very fair prices for the quality of their work.Services: Auto engine diagnostic
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October 2023 by Toscano Toscano
These guys are the best work quality and customer serviceI’m very happy customerService: Electrical repair
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October 2023 by Micheal Kilpatric
Always takes good care of my Mini
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October 2023 by Drew Liwanag
Great shop. Thought my Mini problem was going to be a big expensive issue, but they sorted me out within 24hrs and had the car fixed. It was half the cost I expected. I highly recommend them.
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July 2023 by Aramis Stevenson
Outstanding auto and customer service! John and team brought my VW back to life by identifying several issues and providing a no pressure service and repair plan with options at a great price. John provided thorough communications throughout the entire process and this was probably the first time I felt like I was not being told I needed a bunch of unnecessary repairs. My car is running better than ever. Thank you John and team!Services: Auto water leak repair
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June 2023 by Google user
Outstanding auto and customer service! John and team brought my VW back to life by identifying several issues and providing a no pressure service and repair plan with options at a great price. John provided thorough communications throughout the entire process and this was probably the first time I felt like I was not being told I needed a bunch of unnecessary repairs. My car is running better than ever. Thank you John and team!
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June 2023 by Lindsey Maiorani
They tried the Mass Air Flow Sensor and it didn't fix my car so the tried the high pressure fuel pump and it was fixed. They went beyond that to remove the Mass Air Flow Sensor to see if the Pump alone would be enough in order to save me money. The car was only there for 3 days after the dealership had it for SEVEN weeks and were trying to gouge me with costs.
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May 2023 by Ernest Polo
I have worked with John for a long time. Professional and responsible person.He services all my German cars.I highly recommend him.
