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October 2023 by Mohammad Mo
Absolutely worst customer service. They’re too busy watching Indian shows than being polite. Didn’t ask me if I wanted a bag for $30 worth of snacks and then catches attitude that bag costs .10 cents. That’s not a problem, but don’t treat people like they’re below you. Unbelievable
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August 2023 by Sara M
No you may not pay for a refill, of anything. Not allowed to use a cup other than theirs at all actually. ?
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December 2022 by dylan hunt
Dude just asked if I was buying my 11 year old beer?! Do you see she just put a soda and chips on the counter you sicko
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October 2022 by Anuska Neel
Bad customer service. The attendance/cashier didnt want to sell lottery ticket even though the other cashier was requesting to sell the lottery ticket. The cashier kept saying to tell me that they dont have lottery ticket and the nice cashier requested and saod please do the sales.
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July 2022 by Henry Bridger
Worst ampm I've ever been to.. Absolutely the rudest cashier and horrible service!! I will never be getting any food or gas from this place again.
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June 2022 by Jose Jose
I had a great experience here , i was drowsy at 5am and this nice young African American lady pointed out i gave her a 10 and a 50 instead of a 10 and a 5 . I would have never noticed !!This never happens during this day and age and i can'tve happier :)
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March 2022 by Hamed F.
It's terrible, I always buy Mocha $1.5 from ampm (close to our house ) , but today I was this location ( 10402 SE 256th ST KENT, WA ) and I bought it . The cashier told me $ 3.29 and when I explained him that I always buy from another ampm and it's just $1.5 , he smiled and told every am pm is different and the prices for same stuffs are different . $2 difference is maybe nothing, but for one Mocha is more than 2 times.In addition his attitude was so impolite.
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January 2021 by Trevor Bedingfield
One of the best shell stations I've been to in a while.... great customer service with friendly staff. Very clean and orderly!!
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September 2020 by Gabrielle H.
We were shopping at this 24 hour store when we were asked to "please rush, I don't have time" after we had been there for 1-2 minutes. I believe the employee's name was Vishal, or something similar. I wasn't done shopping but we hurried to the counter. He then got visibly angry at me because a prompt repeated on the pin pad, and reached in front of me to do it (in the middle of a pandemic, charming - he also wasn't wearing a mask). We then asked if we could have a bag and he looked incredibly pissed and literally grumbled. I get that it's a gas station, but seriously... I don't need shining customer service but basic human decency/ allowing me to finish my shopping would be amazing. We've been coming here multiple times a week since moving here but we'll have to find somewhere else.
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July 2020 by Deanna L Zamora
July 9th 2020First, there was nobody wearing masks in the store except for maybe one person including the cashier. second, I specifically asked if my coupon from Marlboro would be accepted. it's an online coupon and I use it here every single time I buy my cigarettes.even though I asked him before I clicked on my app to use the coupon he would not scan it so I had to lose my little coupon. Even though this stores address was listed on the coupon app then, he refused to scan my ARCO app. I was in disbelief, and told him how it's the Arco app!. He finally scanned it so I can save my little dollar fifty. I've worked in retail and I know how customers are supposed to be treated. And he is not doing me any favors by allowing me to shop here, stores should be treating their customers like gold right now since we are choosing where to shop. More importantly, we're not to shop!!
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February 2020 by Corey Henderson
Computer system is set up so poorly that state mandated enhanced drivers licenses won’t scan for ID checks and employees can’t bypass.
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October 2018 by Leonardo A.
I been going here for a long time and this is the first time i ask for a favor... After fueling up my vehicle and noticing a low air on one of my tires i go back in the store and ask the only employee that was there if i could get the air pump turned on and he f****n looks at me and tells me to put quarters. I asked if there was free air for customers and his response in "no free air." Cant believe some ppl are like this, is not what the thing cost is just that i didnt have cash with me. I went to midas down the street and they fill up my tire for free. Im Definitely not going back, even though i live right next to this gas station.
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September 2018 by Jessica K.
I don't know what is wrong with the employees here. They always think I'm stealing. I go here every single day to fill my water bottle. With water. One lady accused me of filling it with soda, and I asked her if she wanted to see the inside of my bottle. She declined. Every now and then I have a craving for those disgusting nacho cheese nachos. What can i say, I'm trash. A lot of the time there's no cheese, so I often open the casing to make sure there is cheese. Before I waste my time going through the rest of the process. One of the male employees yelled at me and told me I couldn't do that. He said I need to ask for help. I can't roll my eyes hard enough. I'll just go to the other location from here on out.
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January 2018 by Sarah Parr
Bought gas, easy
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October 2017 by senida cosic
Clean but gas is low quality
