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March 2024 by Carrie Casey
Wow! I have used this pharmacy for years and have always been very pleased with the service. I just called to request a refill and the woman who answered the phone was very unpleasant. So disappointing. Just be nice people! Yokes is my go to for shopping and they typically have the best people working there! I hope they see this review and address the issue.
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March 2024 by Dan Alley
Working with these guys may actually harm you.I just had medication changed by my PCP. I go to pick it up at Yoke's, who told me it would be ready in just a moment's time, and go about my way. However, they refused to dispense without proof of disposal of my current medications, which I had already done. They, however, now demand that I somehow provide proof of disposal. Because I didn't record myself disposing of the medication with a copy of the current day's newspaper as proof that they are long in the trash, I can't get my meds filled. So, that means I don't have my previous meds or the meds my PCP just prescribed. Keep in mind that the think tank that is Yoke's Pharmacy doesn't have a disposal so I couldn't have even done it there in the first place. Great job, guys!We have already had to begin moving our daughter's medications to Rite Aid as well because she's type-1 diabetic and in need of life-saving medications and instruments and they have been an absolute pain trying to coordinate the supply of these. From not following through with their promises, to not letting us pick-up supplies if it is a day early, and not communicating issues that have risen, it's too much of a risk for my daughter to rely on such ignorant foolishness. It would be irresponsible for me as a parent to use this pharmacy anymore. At least mine isn't fatal.P.S.Cassandra, in a display of pure customer service, wrote notes on my medication for all pharmacies to see that I did not have proof of disposal which may cause issues elsewhere. Thanks, Cassandra! Sorry that I wasn't willing to dive through a pharmaceutical disposal to find my pills and count them out to you as proof. Get bent.
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January 2024 by Mark H.
Great grocery chain good deals. An the deli/ Cafe sandwich specials are good value $7.49 and daily special you get a free side.
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October 2023 by Einar Offerdahl III
Gave wrong prescription - gave anti seizure brain medication instead of anti-biotics. They never call when a prescription is ready for pickup, so you have to guess . They have limited hours compared to a Walgreens, they close earlier at this Yokes pharmacy than even the other Yokes in Tri-Cities. I keep updating my phone number but they insist on calling my ex-wife's number (when they do call, which isn't very often).
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October 2023 by Tai Tai
I was unable to talk due to a dental procedure. I was told to pick up my medications right away and when I arrived the pharmacist said she didn’t have the prescription and walked away from me. The technician also walked away when I had the Dentist on the phone and I couldn’t talk well enough to explain the issue. The staff created an avoidable hardship. Overall disappointed.
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September 2023 by l m
Excellent employee that go above and beyond to help!
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August 2023 by Justice Fonfara
Each time I go the people are always so sweet and helpful ❤️❤️❤️
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July 2023 by lou hill
I have been using Yokes as my pharmacy of choice for many years. The last few months the service has gone down hill . When picking up my RX , she is not friendly , very impatient and rude. There have been times I sent my wife to pick up , because I’m working. And she has been hassled several times with rude customer service also. I try not to judge on one experience. We are human have have bad days. This has been a constant. Time to find a new pharmacy
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June 2023 by Jennifer M.
They have fresh organic fruits, cheeses, meats and even raw dairy! Only thing I didn't like was that their raw milk sells out fast and only comes in once a week.
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April 2023 by Steve S.
Just killed a 13 year relationship. Product was marked different then accounting had programmed. Not my issue. Went and grabbed the price tag and took it up to customer disservice and you'd thought I robbed the brinks truck. Well I go somewhere else for $2. No. Well I go somewhere else for bad service. Yep.
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March 2023 by Kathy A.
Totally love the choices you get/have in specialty cheeses, olives in their wine bar. The veggies are to die for, with your selection really over the top. The fish market has so many things to select from that you'll change your dinner plans twice just looking over it to trying to decide on what you're having. The bakery has so many items that you'll get lost just looking. Oh have I said anything about their rotisserie chicken?? You can't go wrong with picking one up for that quick dinner or lunch. So yes, I will be going back, and back again because it's that good.
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February 2023 by Elle DeLange
I moved and so I needed to pick a new pharmacy. I was coming from a large and extremely busy pharmacy. The ratings seemed so positive here and seemed to convey a small town, warm atmosphere. Sadly I did not have a positive experience. The male pharmacist was not friendly, he seemed annoyed both times I interacted with him. The lady I spoke to was friendly however. I ended up switching pharmacy’s.
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February 2023 by Floyd Laabs
Excellent and expedient service
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November 2022 by Lisa Pitts
Love Yokes! Will miss then when I move!
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March 2022 by Michelle Teagle
Great customer service!
