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January 2023 by Zach Nelson
Absolutely awful customer service. The employee was disrespectful and beyond rude. I will be going to a new pharmacy from now on. I would leave a zero star review of it was possible!!
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October 2021 by Sonja Tutwiler
Courteous, efficient staff. Waiting in line rare.
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March 2021 by Fawn Cavaiani
Ive had more problems with Their Pharmacy and Pharmacist. My primary Doctor with Kadlec, has Faxed over my medications For Years. More Recently the Pharmacist has had a problem with the (way my doctor has written the prescription)?? He has Called my Doctor in the last Two Years, many different times regarding my medications and has caused me problems with My Doctor, My Nurses, My medical Insurance than I have ever had. I've Finally had to Move my business Elsewhere! I have to say, The Problem is with the Pharmacy ManagerI
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March 2021 by crystal christenson
Horrible customer service! I had post op meds that took all day to get. When I called on the phone they said it was my fault they called me and left a message. I have no message or missed call. I said that and was irritated. When I went to pick up my meds only one was ready and my consultation from the pharmacist was getting told off and told not to come back since I was mean. This pharmacist and the rest other than Cody are rude and a joke. The pharmacist said they are there to protect but he just ripped into someone who is very depressed and just went through surgery. Never got my consultation for either of my meds that I just picked up
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October 2020 by Jim Kent
WORST PHARMACY IN THE TRI-CITIES. I thought I would give them a second chance so that is my mistake. Today walked up to pick up a prescription that was ready that my child has been taken for almost a year (the ex wife usally picks it up). I paid for it and then I was told that a pharmacists had to talk to me about it and it was hung behind the counter. After 5 min of watching one pharmacists on the phone then another give a shot and go back to filling prescription while other people walk up and pay for there prescription and receive there prescriptionand leave while I wait. A pharmacists came over and handed me the prescription and asked if I had any questions. NO my child has been taking this for almost a year and you have been the one filling it since day one. Last time they wanted all my personal information (address, phone number and ID) to fill a prescription for mouth wash. I went across the street and paid out of pocket (because they did not except my insurance) and had it fill no questions asked. That place is the worst and I will not be back!
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April 2020 by Lulu T.
Dena at the Walmart pharmacy is amazing! So kind and helpful during a time of stress. Thank you for helping me get my little dog's prescription for her cancer from another state!!
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April 2020 by Carolyn Jeffers
This pharmacy is great. Everyone is very friendly, and knowledgeable. I would recommend this place to everyone.
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March 2020 by Kathy Hupp
The Pharmacist is EXCELLENT most of the staff is great. For the people who complain you should notice they are very busy and you need to slow down and relax. These are human beings and I've never seen anyone just standing .
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September 2018 by Jim Fox
This is the most incompetent pharmacy I have ever used. On multiple occasions over the last few years they have told me upon picking up my prescription that there was an "insurance problem" and would need to get a hold of my doctor or insurance company only after several days or weeks of BS to be told by them it was a mistake on their part. Just recently I was forced to go an entire week without my blood pressure medication and my blood pressure getting over 180/95. Finally after visiting my doctor they called the pharmacy and again was told that it was a mistake on their part. This type of incompetency is simply unacceptable. They shouldn't be allowed to be a pharmacy! I would highly suggest anyone thinking about having walmart as their pharmacy to look elsewhere.
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August 2018 by chris appleton
Very happy. They are speedy dont mess around text u when ur script is done!! Use to go threw rite aid completly unhappy threw them. Couldnt be happier with changing to walmart
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May 2018 by Dorothy England
Top rate
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May 2018 by Karen Tucker
I hate I even had to put one star. Most of the staff are at the drop off window are rude! A "window" itself should invite the staff to ask the customer "how can I help you?" But most the staff do not know what the word HOSPITALITY means! Right off the bat, they asked me their routine questions. When I would try to ask a question, they would cut me off in mid-sentence. They were so rude to my elderly mother-in-law that they had her cry. She had came to pickup my husband(her 60yr old son's) RX. He had dropped off the RX 3 days prior, knew he would be have to have her pick it up and had gave gave the staff permission to release the prescription to her. They tried to tell her she didn't have it, asked for the birth date and told her she wasn't giving the right birthday(She gave birth to him!). The staff needs to take a hospitality course!
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April 2018 by Janet Swan
Great people there but sometimes understaffed ,
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January 2018 by Ann Berryhill
Terrible pharmacy Rite Aid or Walgreens is better!
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January 2018 by Kathy Hathaway
Great place friendly people this is the pharmacy I like
