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July 2024 by Jennifer Contreras
Bad service they seem to not know what they are doing. I won’t recommend this place they charging me for a line I’m not using because they explained before the line was cancelled when I got another phone and now they say it was just suspended. The manager is an incompetent person, he won’t try to solve the issue he just kept saying the guy who sold me the phone was already fired and he can’t do nothing about the problem. Now I have to pay $150 dollars for a line they reactivated because they just suspended before and not cancelled it. Not recommended get a better service.
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May 2024 by Nelly Cardenas
Odaly at this store does not do a good job at running this store. Has no sense of customer service. Doesn’t explain anything well. Contradicts herself in the information she provides. Not helpful at all or willing to work with me for an issue caused by her store.
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April 2023 by Kasie M.
Horrible service and ever worse customer service. The manager is so rude and tried to ripped us off, and definitely wasnt advocating for me. He just told me im S.O.L, SO i had to do all the leg work for something that i had every right to do. Ill be telling all my family who have to us cellular to switch or just don't go to that location. Made me come back 4 times just to do a simple return. Oh ya! And they said their customer service just tells you want you want to hear and they won't honor what they say. Makes sense
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December 2022 by Hasen Rojas
Really bad customer service, while I was in there they were talking bad about another employee & were cussing the majority of the time that I was there
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May 2022 by Layla Mohamed
The manager is great. What an amazing guy
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October 2021 by Pamela Haney
U.S CELLULAR. , If you are looking for a cell provider, that actually takes time to explain all these new phones, and customize a cel) phone plan that works for you, and yours. U.S. CELLULSR IS PLACE TO GO. .Leo , Mngr takes the time , to answer questions and not hurry you out. Orr refer you / to 1 800- pass off . THANK YOU U.S. CELLILAR. LOVE THE GALAXY FLIP
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February 2021 by Mr. Marcus
Store closes early, it says us cellular out front and on the employees shirts but theyre not us cellular. Dont ask too many questions or the childish employees will say they're going to trespass you. Never send a girl into this store alone either the boys club will make her feel stupid and they made my gf cry just asking questions.
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December 2020 by Jeff Roberts
We've been customers for over 20 years went in today to see about upgrading our plan apparently i asked the wrong question cause the manager jumped down my throat and i just left wont be coming back to this store ever again might just switch to Verizon!!!
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June 2020 by laura torres
The agents are very polite but the company it's only about the money they never tell you everything till enough time has passed so you aren't able to put a claim.
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June 2020 by Justin Souza
Love this store.
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March 2020 by Cesar Nazario
Bad service, they take forever to help the people, I was waiting do do a payment for like an hour
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August 2019 by Karen Anderson
Best place
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August 2019 by Raquel Caballero
Pleasant
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August 2019 by La'la B
I'm very excited about my new plan and phone. Excellent service from Leo. He helped me pick out the things I need and want. He was very patient in answering my questions. Plus it didn't take long and it was a good atmosphere. The guys were friendly and very helpful.
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April 2019 by Jeffrey Williams
The agent/sales person was very short and rude. I'll give the store one stars for the number of phone's and devices in store.
