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June 2024 by Dayn Larsen
Memphis is the single greatest customer oriented employee I have ever encountered! Got my issue sorted in moments!
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May 2024 by Steven Powell
The acronym for UPS, "U PEOPLE SUCK"!!!!!
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March 2024 by Sharon Davin
For the third time in 6 months i have received my package along with five more of my neighbors packages. The first time I delivered them with a smile thinking I would get a Christmas bonus. Second time I took them all back to the ups store with limited hours. This time I still have them. It’s been 1 week. I think you need to come pick them up. RIDICULOUS DELIVERY
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March 2024 by Ron Kilmer
Watched a package say "out for delivery" all day. Then after 9pm I get a message saying "delivery attempted" ant they'd try again. I have 3 security cameras telling me UPS is lying. Nobody attempted to deliver. So Saturday morning I decided to go pick it up in Kennewick. Nope.... They're not open until Monday morning. I'm not pleased or impressed.
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February 2024 by Christine Neilsen
Always helpful, kind, patient, and they go out of their way to help with tracking and finding your package!
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February 2024 by Deanne Winsor
I live in West Richland and my package is in the Kennewick facility. I've been informed that due to weather or natural disaster, my package is delayed a week. Seriously ridiculous. I wish 0 stars was an option.
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December 2023 by Bauyrzhan Nurzhanuly
Queues at checkout, inattentive salespeople (I had to run after them myself).
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December 2023 by Noemi mendoza
The worst service; I ordered some toys at Macys for Christmas and oops confirmed that I had left them at my door and I went out to look for them and they were gone. I imagine they left them in another house. Terrible service, they don't do their job as it should be.
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December 2023 by Mando Galvez
Cash app.$AKAUDITS
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August 2023 by Jeff Johnson
Good place to go to for package s
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August 2023 by Mc Meow
Not sure if this is the store that does the deliverys but I am very un satisfied my package is 2 days late why does ups have to be so unreliable
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August 2023 by Arie B
Lost an important package not once but twice.
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August 2023 by Tony Amaya
It is a place where the packages you order from any store arrive and they distribute them to homes, and they do provide a very good delivery service.
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August 2023 by Crystal Scherer
Amazing customer service. As soon as I walked in the guy helped me out immediately.
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August 2023 by Crystal Saucedo
Amazing customer service. As soon as I walked in the guy helped me out immediately.